Timothy Chandran
Strategy & Transformation Executive | Telecom & Technology | Go-to-Market, M&A, Business Optimization, AI & Automation | Ericsson, Telstra, Optus
I build strategies that work and fix businesses in For over 25 years of expertise across Ericsson, Telstra, and Optus, I’ve worked at the intersection of business strategy and execution in the global Technology and Telecom industries.
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My focus is simple: 𝗛𝗲𝗹𝗽 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝘂𝗻𝗹𝗼𝗰𝗸 𝗴𝗿𝗼𝘄𝘁𝗵, 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝘂𝗻𝗱𝗲𝗿 ⇀ My strategic expertise includes: ➦ Growth and Product Strategy (inc. GTM & M&A), ➦ Enterprise-wide Transformation & Optimization ➦ Organizational Effectiveness (inc. Automation and AI) ➦ Short to longterm Business planning ➦ Simplifying the Complex & Executive Communication ⇀ I approach every challenge with curiosity and rigor asking hard questions, pressure-testing assumptions, and using first principles thinking to identify what truly holds a business ⇀ I influence through data, insight, and trust, working closely with leadership teams to translate strategy into measurable ⇀ Turnarounds, performance improvements, and complex transformation moments are where I do my best ⇀ My career goal is to leave organizations sharper, more focused, and positioned for sustainable growth.
GTM Index
- ERICSSONJOB
- Head of Business Unit Stra…2Y
Head of Business Unit Strategy (Enterprise Wireless Solutions)
Ericsson
Develop executable strategies to build a customer obsessed, product led business. This includes: - Crafting & Aligning GTM strategies and long term product evolution - Design Business Operating model - Identify and solve business growth and operational bottlenecks - Prepare Board and CEO level updates and reviews - Design and lead the Business planning process across the enterprise
- VP, Strategy & Delivery -…3Y 5M
Vice President, Strategy & Delivery - Cloud Services and Software
Ericsson
- Accountable for delivering $50M+ pa of margin improvement across the Cloud Services Domain - Orchestrate Annual Financial / Business Plans - Establish the Operating rhythm of the business - Accountable for Key Risk Management across the $1.2B+ business - Accountable for delivering Objectives and Key Results (OKRs)
- Dir Business Transformation2Y
Director Business Transformation
Ericsson
- Accountable for delivering strategic OKR's including 50%+ RAN , 30%+ Services Revenue Share and $150M Margin Improvement - Developed, implemented and progressed high impact OKRS aligned to the Strategic goals
- OPTUS E-BUSINESS SOLUTIONSJOB
- Dir, Business Transformation1Y 8M
Director, Business Transformation
Optus e-Business Solutions Ltd.
-Scale up Automation Transformation @ Optus to extract $110M AUD of EBIT Impacting through RPA, Bots and Artificial Intelligence/Machine Learning -Develop three year strategic operating plan across Fixed, Mobile and Satellite portfolios
- Dir, Customer Experience T…5M
Director, Customer Experience Transformation (CX)
Optus e-Business Solutions Ltd.
- Implement a Customer obsessed Transformation Agenda - Develop future state operating blue print based on the voice of the customer
- Dir, GTM Development11M
Director, Go-To-Market Development
Optus e-Business Solutions Ltd.
Accountable for driving the change strategy and execution across the GTM team that ladder up to drive the Customer GTM transformation. Two parts to the role are: 1. Establish new channels to Market and develop differentiated service offers 2. Forge strategic telco partnerships with emerging and established brands
- TELSTRAJOB
- General Mgr - Enterprise W…2Y 7M
General Manager - Enterprise Wide Cost Reduction and Transformation
Telstra
- Accountable for developing the $1B pa enterprise wide FY16 productivity and investment plan - Identify, Analyse, and Recommend productivity improvements to deliver sustainable YoY productivity savings - Responsible for monitoring, reporting and recovering corporate wide productivity agenda - People leadership of Senior Productivity strategists and talent development - Facilitate execution through tight stakeholder management - Responsible for providing guidance to external consulting firms
- General Mgr - Technical Sa…2Y 6M
General Manager - Technical Sales
Telstra
- Revenue and Sales Accountability for Key and Strategic Accounts. - Delivered New Sales growth of 46% YoY from $25m in FY11 to $36.5m in FY13 through resource optimisation, sales pipeline management and Operating processes - Implemented Lean Engineering across Pre Sales Processes to reduce cycle time from 37days to less than 10days on average - Direct People leadership of Solution Consultants and technical teams - Increased talent diversification of millennials Telstra through long term partnerships with Universities -Established the first sales enablement outsourcing centre in Bangalore,India
- General Mgr - Operations a…6M
General Manager - Operations and Continual Improvement
Telstra
- Accountable for developing the quality assurance framework for Presales Proposal Development and established the success metrics for the Proposal Response Centre - Developed Web Based Reporting Tools for Management Insights and Decision making - Introduced Lean Engineering into pre sales process to reduce cycle time and improve Right First Time statistics - People and Talent Management accountabilites
- Innovation Practice Leader9M
Innovation Practice Leader
Telstra
- Provide Strategic guidance to large deal teams (TCV >$100m) win Network Outsourcing deals - Introduced Value Based Selling tools and techniques to win large outsource contracts - Played a key role in the win of key outsourcing contracts
- Principal Strategist - Bus…3Y 11M
Principal Strategist - Business and Corporate Development
Telstra
- Accountable for Screening Identifying and Valuing listed and private firms for acquisition to build Telstra's Services Portfolio and capability - Conducted several Due Diligence on ASX listed and Private firms - Responsible for developing the Managed Security Services strategy - Developed the terms of agreement for strategic partnership with technology providers - Core team member that developed the Value Proposition for Telstra’s $3.5bn IP MPLS network. - Developed the business plan and International Growth Strategy - Responsible for delivering the Mobile pricing transformation for Enterprise and Government Division
- Senior Strategy Mgr - Corp…3Y 11M
Senior Strategy Manager - Corporate Development
Telstra
- Responsible for developing the services led growth strategy - Identify, Screen and recommend potential acquisition targets to support the strategy - Program Managed the $333m acquisition of Kaz Pty Ltd (IT Service Company) - Accountable for leading the multiple Due Diligence streams during the acquisition - Developed and executed market segmentation leading to the creation of a new Business Unit
- Senior BD Mgr - Telstra Co…1Y 11M
Senior Business Development Manager - Telstra Consumer Division
Telstra
- Responsible for content strategy to grow broadband services - Played a key role in developed the Terms of Agreement between Telstra and Microsoft to jointly deliver hosted solutions - Ensure day-to-day operational funding to support "thebasement.com" entertainment site Skills: Corporate Development and Strategy
- Principal Business Advisor…5Y 11M
Principal Business Advisor - Corporate Finance
Telstra
- Accountable for building, analysing and recommending complex investment business cases - Developed and Evaluated several business cases including Data Centres, IP Tel, & etc that generate a significant revenue to the business - Recognised CEO Talent Program and received a grant to complete MBA Skills: Financial Analysis, DCF Analysis, Project Finance
- Principal Eng, Telstra Int…3Y 11M
Principal Engineer, Telstra International
Telstra
- Accountable for providing engineering expertise to support satellite and wireless technologies - Program management of large infrastructure projects in Xi'an, China - Provide consulting services to other Telcos Skills: Problem Solving, Negotiation, Program Management
- UNIVERSITY OF TECHNOLOGY SYDNEYJOB
- Adjunct Lecturer13Y 7M
Adjunct Lecturer
University of Technology Sydney
Adjunct lecturer - Strategic Management at MBA and Master of Business Technology.
- Job: Ericsson — Head of Business Unit Strategy (Enterprise Wireless Solutions) · 2024-10 – present · 1y 10mo — Develop executable strategies to build a customer obsessed, product led business. This includes: - Crafting & Aligning GTM strategies and long term product evolution - Design Business Operating model - Identify and solve business growth and operational bottlenecks - Prepare Board and CEO level updates and reviews - Design and lead the Business planning process across the enterprise
- Job: Ericsson — Vice President, Strategy & Delivery - Cloud Services and Software · 2021-05 – 2024-10 · 3y 5mo — - Accountable for delivering $50M+ pa of margin improvement across the Cloud Services Domain - Orchestrate Annual Financial / Business Plans - Establish the Operating rhythm of the business - Accountable for Key Risk Management across the $1.2B+ business - Accountable for delivering Objectives and Key Results (OKRs)
- Job: Ericsson — Director Business Transformation · 2019-05 – 2021-05 · 2y — - Accountable for delivering strategic OKR's including 50%+ RAN , 30%+ Services Revenue Share and $150M Margin Improvement - Developed, implemented and progressed high impact OKRS aligned to the Strategic goals
- Job: Optus e-Business Solutions Ltd. — Director, Business Transformation · 2017-09 – 2019-05 · 1y 8mo — -Scale up Automation Transformation @ Optus to extract $110M AUD of EBIT Impacting through RPA, Bots and Artificial Intelligence/Machine Learning -Develop three year strategic operating plan across Fixed, Mobile and Satellite portfolios
- Job: Optus e-Business Solutions Ltd. — Director, Customer Experience Transformation (CX) · 2017-04 – 2017-09 · 5 mo — - Implement a Customer obsessed Transformation Agenda - Develop future state operating blue print based on the voice of the customer
- Job: Optus e-Business Solutions Ltd. — Director, Go-To-Market Development · 2016-05 – 2017-04 · 11 mo — Accountable for driving the change strategy and execution across the GTM team that ladder up to drive the Customer GTM transformation. Two parts to the role are: 1. Establish new channels to Market and develop differentiated service offers 2. Forge strategic telco partnerships with emerging and established brands
- Job: Telstra — General Manager - Enterprise Wide Cost Reduction and Transformation · 2013-08 – 2016-03 · 2y 7mo — - Accountable for developing the $1B pa enterprise wide FY16 productivity and investment plan - Identify, Analyse, and Recommend productivity improvements to deliver sustainable YoY productivity savings - Responsible for monitoring, reporting and recovering corporate wide productivity agenda - People leadership of Senior Productivity strategists and talent development - Facilitate execution through tight stakeholder management - Responsible for providing guidance to external consulting firms
- Job: Telstra — General Manager - Technical Sales · 2011-02 – 2013-08 · 2y 6mo — - Revenue and Sales Accountability for Key and Strategic Accounts. - Delivered New Sales growth of 46% YoY from $25m in FY11 to $36.5m in FY13 through resource optimisation, sales pipeline management and Operating processes - Implemented Lean Engineering across Pre Sales Processes to reduce cycle time from 37days to less than 10days on average - Direct People leadership of Solution Consultants and technical teams - Increased talent diversification of millennials Telstra through long term partnerships with Universities -Established the first sales enablement outsourcing centre in Bangalore,India
- Job: Telstra — General Manager - Operations and Continual Improvement · 2010-08 – 2011-02 · 6 mo — - Accountable for developing the quality assurance framework for Presales Proposal Development and established the success metrics for the Proposal Response Centre - Developed Web Based Reporting Tools for Management Insights and Decision making - Introduced Lean Engineering into pre sales process to reduce cycle time and improve Right First Time statistics - People and Talent Management accountabilites
- Job: Telstra — Innovation Practice Leader · 2009-10 – 2010-07 · 9 mo — - Provide Strategic guidance to large deal teams (TCV >$100m) win Network Outsourcing deals - Introduced Value Based Selling tools and techniques to win large outsource contracts - Played a key role in the win of key outsourcing contracts
- Job: University of Technology Sydney — Adjunct Lecturer · 1997-01 – 2010-08 · 13y 7mo — Adjunct lecturer - Strategic Management at MBA and Master of Business Technology.
- Job: Telstra — Principal Strategist - Business and Corporate Development · 2006 – 2009 · 3y — - Accountable for Screening Identifying and Valuing listed and private firms for acquisition to build Telstra's Services Portfolio and capability - Conducted several Due Diligence on ASX listed and Private firms - Responsible for developing the Managed Security Services strategy - Developed the terms of agreement for strategic partnership with technology providers - Core team member that developed the Value Proposition for Telstra’s $3.5bn IP MPLS network. - Developed the business plan and International Growth Strategy - Responsible for delivering the Mobile pricing transformation for Enterprise and Government Division
- Job: Telstra — Senior Strategy Manager - Corporate Development · 2003 – 2006 · 3y — - Responsible for developing the services led growth strategy - Identify, Screen and recommend potential acquisition targets to support the strategy - Program Managed the $333m acquisition of Kaz Pty Ltd (IT Service Company) - Accountable for leading the multiple Due Diligence streams during the acquisition - Developed and executed market segmentation leading to the creation of a new Business Unit
- Job: Telstra — Senior Business Development Manager - Telstra Consumer Division · 2002 – 2003 · 1y — - Responsible for content strategy to grow broadband services - Played a key role in developed the Terms of Agreement between Telstra and Microsoft to jointly deliver hosted solutions - Ensure day-to-day operational funding to support "thebasement.com" entertainment site Skills: Corporate Development and Strategy
- Job: Telstra — Principal Business Advisor - Corporate Finance · 1998 – 2003 · 5y — - Accountable for building, analysing and recommending complex investment business cases - Developed and Evaluated several business cases including Data Centres, IP Tel, & etc that generate a significant revenue to the business - Recognised CEO Talent Program and received a grant to complete MBA Skills: Financial Analysis, DCF Analysis, Project Finance
- Job: Telstra — Principal Engineer, Telstra International · 1995 – 1998 · 3y — - Accountable for providing engineering expertise to support satellite and wireless technologies - Program management of large infrastructure projects in Xi'an, China - Provide consulting services to other Telcos Skills: Problem Solving, Negotiation, Program Management
- School: Stanford University Graduate School of Business — Stanford Executive Program (SEP) (Graduate School of Business), Business Administration and Management, General
- School: Harvard University — Master's degree, Industrial and Organizational Psychology
- School: National Institute of Technology, Tiruchirappalli — Bach. of Engg., Electronics & Communication
- School: Western Sydney University — Bach. of Engg, Communication
- School: University of Technology Sydney — MBA, Strategy & Finance
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