Taebum Kim

Account Specialist | Strategic Sales | Digital Advertising | Client Success

Singapore

OpenAI

ex-TDCXex-DongAh

I’m a results-driven sales and account management professional with proven expertise in full-cycle sales, strategic prospecting, and consultative selling within the SaaS and digital advertising sectors.
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I consistently achieve revenue targets by proactively engaging C-level executives through cold calling, cold emailing, and strategic upselling and cross-selling. Passionate about leveraging CRM analytics and data-driven insights to deliver optimal solutions, I help clients align digital strategies with core business goals, driving measurable growth and maximizing ROI.

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GTM Index

CONCENTRIXJOB
1. Senior Specialist, Custome…
  2M
OPENAIJOB
1. GTM Consultant
  2M
TDCXJOB
1. Account Specialist @Meta
  3Y 1M
2. Customer Service Associate
  1Y
DONGAHJOB
1. Mechanical Design Eng
  1Y 8M
KOREA INSTITUTE OF INDUSTRIAL TECHNOLOGYJOB
1. Intern
  3M

Job: Concentrix — Senior Specialist, Customer Acquisition · 2026-08 – present · 0 mo — Representing OpenAI to drive AI adoption for Korean market via Concentrix
Job: TDCX — Customer Service Associate · 2022-06 – 2023-06 · 1y — • Responsible for analyzing Ad’s performance and provide the solution to improve the Ad’s figure based on the data on CRM, IDD, CRM tools. Maintained accurate and up-to-date customer records, utilizing CRM software to track interactions and provide insights for management decision-making. Collaborated with internal teams to identify opportunities for process improvements and cross-selling of products and services on Meta platform, resulting in increased ad performance and customer satisfaction. • Facilitated conversations with team members that bring out new ideas and solutions to problems. Accommodated and listened to other people's perspectives about how to resolve issues. • Collaborated…
Job: DongAh — Mechanical Design Engineer · 2018-03 – 2019-11 · 1y 8mo — • Assisted in winning contracts with multinational automobile-parts companies and OEM companies, including Hyundai Motors, through competitive product design and production management. Supported to increase product profitability by researching new supply chain of raw materials, enhanced production process, and diversifying suppliers. • Liaised with multiple parties to ensure project timelines and requirements were met, adjusting schedules and targets as needed without compromising client expectations. Assisted to adjust the schedule and target on the project as needed when encountering specification changes without compromising the clients’ expectations and schedule set out. Researched new…
Job: OpenAI — GTM Consultant · 2026-08 – present · 0 mo — Representing OpenAI to drive AI adoption for Korean market via Concentrix
Job: Korea Institute of Industrial Technology — Intern · 2016-12 – 2017-03 · 3 mo — • Assisted to design prototypes for motorcycle helmet. Conducted simulation testing and data acquisition for evaluation of helmet prototypes through Ansys simulation and SolidWorks 3D modeling.
Job: TDCX — Account Specialist @Meta · 2023-06 – 2026-07 · 3y 1mo — • Manage a portfolio of enterprise clients across E-commerce, IT services, and Customer p sectors, driving consistent quarterly revenue growth (10% YoY) through strategic upselling, cross-selling, and targeted sales outreach. • Conduct extensive prospecting through cold calling, cold emailing, and qualifying leads, successfully closing new business opportunities. • Provide strategic, data-driven consultation to C-level executives, optimizing advertising strategies and maximizing client ROI through CRM analytics. • Collaborate cross-functionally to enhance processes, improve client retention, and effectively manage high-value accounts.
School: Coventry University — Master of Business Administration - MBA, Business Administration in Global business
School: Soonchunhyang University — Bachelor of Engineering - BE, Mechanical Engineering
School: PSB Academy — Certificate, English Language and Literature, General

Skills

C-Level RelationshipsFull-cycle salesUpsellingCross-SellingFluid MechanicsInjection MoldingMotor ControlGear ManufacturingBOM managementAnalytical SkillsProject PlanningAccount ManagementCRM & Data AnalyticsStrategic Account DevelopmentData-driven consultative sellingFailure Mode and Effects Analysis (FMEA)Digital MarketingCustomer Relationship Management (CRM)Data AnalysisMicrosoft PowerPoint

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Taebum Kim

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