Sydney Bedient
GTM Engineer @ Clay | CX Ops ✨
Clay
ex-MutinyI believe technology should make people’s lives better, and I try to make that true through my At my core I’m a solutions thinker and an organizer.
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I genuinely enjoy taking messy, chaotic problems and turning them into systems that are organized, intuitive, and actually work well for the people using them.
GTM Index
- CLAYJOB
- GTM Eng - CX3M
GTM Engineer - CX
Clay
- MUTINYJOB
- Growth Strategist9M
Growth Strategist
Mutiny
Worked closely with enterprise customers to help them get meaningful value from Mutiny’s AI-powered go-to-market platform. Drove strong customer outcomes—from onboarding and adoption through long-term success—while collaborating with product, engineering, and leadership to improve how the product supports those goals. I also built and refined the internal systems and processes that supported customer success, helping ensure that great customer experiences could scale as the product and company grow.
- RSM US LLPJOB
- Senior Implementation Cons…1Y
Senior Implementation Consultant
RSM US LLP
Led Microsoft Dynamics 365 CRM implementation projects for mid-market and enterprise clients, guiding organizations from initial discovery through system design, implementation, and post-launch support. Worked closely with client stakeholders to understand business processes and translate them into CRM workflows, integrations, and automation that supported sales, marketing, and operational teams. Led cross-functional delivery teams and helped clients successfully adopt new systems through training, change management, and ongoing support.
- Implementation Consultant2Y
Implementation Consultant
RSM US LLP
Collaborated with clients to gather requirements, design CRM solutions, and implement Microsoft Dynamics 365 across sales and operations teams. Built system configurations, integrations, and data migrations while working closely with engineering teams to deliver solutions aligned with client business processes. Supported user adoption through training, documentation, and post-implementation support.
- AMERICAN ENTERPRISE INSTITUTEJOB
- Undergraduate Research Fel…9M
Undergraduate Research Fellow
American Enterprise Institute
Awarded a research grant to study how social capital networks and strong institutions influence economic mobility, culminating in a published analysis and presentation to a panel of experts in Washington, D.C.
- Domestic Policy Research I…2M
Domestic Policy Research Intern
American Enterprise Institute
Conducted in-depth research and authored articles on the American workforce, technology trends, and work patterns, with publications distributed to policymakers. Utilized qualitative and quantitative analysis to gather insights on behavior, spending, and outcomes through literature review and interviews.
- VENDOR REGISTRY POWERED BY MDF COMMERCEJOB
- Market Research Analyst2M
Market Research Analyst
vendor registry powered by mdf commerce
Analyzed user data and identified pain points in the customer journey, providing insights that informed product enhancements. Collaborated with cross-functional teams to develop long-term strategies for improving customer experience and driving product adoption.
- THE TAXPAYERS' ALLIANCEJOB
- Research Assistant2M
Research Assistant
The TaxPayers' Alliance
Conducted in-depth economic research and data analysis to support policy development. Authored insightful articles and reports to communicate findings and recommendations.
- VARIOUS COMPANIESJOB
- Small Business Services -…2Y 4M
Small Business Services - Contract/Freelance
Various Companies
Design: Websites, Promotional Materials, Rebrands Marketing: Multimedia Web Campaigns, Product Promotion, E-Commerce, and SEO Operations: Software Implementation, Process Improvement, Data-Analytics
- Job: Mutiny — Growth Strategist · 2025-09 – 2026-06 · 9 mo — Worked closely with enterprise customers to help them get meaningful value from Mutiny’s AI-powered go-to-market platform. Drove strong customer outcomes—from onboarding and adoption through long-term success—while collaborating with product, engineering, and leadership to improve how the product supports those goals. I also built and refined the internal systems and processes that supported customer success, helping ensure that great customer experiences could scale as the product and company grow.
- Job: American Enterprise Institute — Domestic Policy Research Intern · 2021-06 – 2021-08 · 2 mo — Conducted in-depth research and authored articles on the American workforce, technology trends, and work patterns, with publications distributed to policymakers. Utilized qualitative and quantitative analysis to gather insights on behavior, spending, and outcomes through literature review and interviews.
- Job: Various Companies — Small Business Services - Contract/Freelance · 2017-06 – 2019-10 · 2y 4mo — Design: Websites, Promotional Materials, Rebrands Marketing: Multimedia Web Campaigns, Product Promotion, E-Commerce, and SEO Operations: Software Implementation, Process Improvement, Data-Analytics
- Job: American Enterprise Institute — Undergraduate Research Fellow · 2021-08 – 2022-05 · 9 mo — Awarded a research grant to study how social capital networks and strong institutions influence economic mobility, culminating in a published analysis and presentation to a panel of experts in Washington, D.C.
- Job: The TaxPayers' Alliance — Research Assistant · 2020-01 – 2020-03 · 2 mo — Conducted in-depth economic research and data analysis to support policy development. Authored insightful articles and reports to communicate findings and recommendations.
- Job: vendor registry powered by mdf commerce — Market Research Analyst · 2020-05 – 2020-07 · 2 mo — Analyzed user data and identified pain points in the customer journey, providing insights that informed product enhancements. Collaborated with cross-functional teams to develop long-term strategies for improving customer experience and driving product adoption.
- Job: RSM US LLP — Senior Implementation Consultant · 2024-08 – 2025-08 · 1y — Led Microsoft Dynamics 365 CRM implementation projects for mid-market and enterprise clients, guiding organizations from initial discovery through system design, implementation, and post-launch support. Worked closely with client stakeholders to understand business processes and translate them into CRM workflows, integrations, and automation that supported sales, marketing, and operational teams. Led cross-functional delivery teams and helped clients successfully adopt new systems through training, change management, and ongoing support.
- Job: RSM US LLP — Implementation Consultant · 2022-07 – 2024-07 · 2y — Collaborated with clients to gather requirements, design CRM solutions, and implement Microsoft Dynamics 365 across sales and operations teams. Built system configurations, integrations, and data migrations while working closely with engineering teams to deliver solutions aligned with client business processes. Supported user adoption through training, documentation, and post-implementation support.
- Job: Clay — GTM Engineer - CX · 2026-07 – present · 1 mo
- School: Samford University — Bachelor of Business Administration - BSBA, Economics
Skills
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