Shyam K.
GTM and Partnerships Leader
Avalara
ex-FreshworksWith over 18 years of experience in running and scaling tech, AI-led and SaaS businesses, I am a seasoned revenue, product and growth leader who drives AI-led digital transformation and excellence across revenue streams (partner, customer and direct).
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My core competencies include strategy, partnerships and alliances, AI-led growth, customer experience, and revenue ownership. I hold an MBA degree from the University of Cincinnati, and I am skilled in running alliances and revenue teams. I'm deeply passionate about creating value for partners, customers, and solving complex problems alongside building high-performing teams.
GTM Index
- AVALARAJOB
- Strategic Alliances1Y 7M
Strategic Alliances
Avalara
- VARIOUS COMPANIES & STARTUPSJOB
- Fractional Sales, AM and G…5Y
Fractional Sales, AM and GTM Roles
Various Companies & Startups
- EXOTELJOB
- VP, Product Growth (Revenu…6M
Vice President, Product Growth (Revenue) and CX
Exotel
- Product and Customer Exper…3M
Product and Customer Experience (CX)
Exotel
- Product, Growth and Custom…10M
Product, Growth and Customer Success
Exotel
- FRESHWORKSJOB
- Global Dir - Product and S…1Y
Global Director - Product and Solutions Engineering
Freshworks
- Head of Product and Soluti…1Y 10M
Head of Product and Solutions Engineering, Freshservice
Freshworks
- INDIXJOB
- Dir of Customer Solutions…2Y 1M
Director of Customer Solutions and Product Growth
Indix
- LINKEDINJOB
- Head of Customer Success a…5M
Head of Customer Success and Product Operations
LinkedIn
- Head of Enterprise Product…5M
Head of Enterprise Product Operations
LinkedIn
- India Leader, Enterprise S…9M
India Leader, Enterprise Services
LinkedIn
- DELOITTEJOB
- Media & Entertainment Lead…2Y 10M
Media & Entertainment Lead: Strategy, Brand and Innovation
Deloitte
- FROST & SULLIVANJOB
- Team Leader, Industry Anal…3Y
Team Leader, Industry Analyst and Account Manager, Information and Communication Technologies
Frost & Sullivan
- Program Mgr, Kiosks and Re…10M
Program Manager, Kiosks and Retail Systems Research
Frost & Sullivan
- Research Analyst, Kiosks a…1Y 7M
Research Analyst, Kiosks and Retail Systems Research
Frost & Sullivan
- WESTERN & SOUTHERN FINANCIAL GROUPJOB
- Consultant1Y 11M
Consultant
Western & Southern Financial Group
- Job: Freshworks — Global Director - Product and Solutions Engineering · 2019 – 2020-01
- Job: Indix — Director of Customer Solutions and Product Growth · 2016-01 – 2018-02
- Job: Avalara — Strategic Alliances · 2025 – present
- Job: Frost & Sullivan — Team Leader, Industry Analyst and Account Manager, Information and Communication Technologies · 2008-06 – 2011-06
- Job: Exotel — Product and Customer Experience (CX) · 2022-11 – 2023-02
- Job: Various Companies & Startups — Fractional Sales, AM and GTM Roles · 2020-01 – 2025-01
- Job: Exotel — Product, Growth and Customer Success · 2022 – 2022-11
- Job: Exotel — Vice President, Product Growth (Revenue) and CX · 2023-02 – 2023-08
- Job: LinkedIn — Head of Customer Success and Product Operations · 2015-07 – 2015-12
- Job: Frost & Sullivan — Research Analyst, Kiosks and Retail Systems Research · 2005-02 – 2006-09
- Job: LinkedIn — Head of Enterprise Product Operations · 2015-01 – 2015-06
- Job: Deloitte — Media & Entertainment Lead: Strategy, Brand and Innovation · 2011-06 – 2014-04
- Job: Western & Southern Financial Group — Consultant · 2007 – 2008
- Job: Freshworks — Head of Product and Solutions Engineering, Freshservice · 2018-02 – 2019
- Job: Frost & Sullivan — Program Manager, Kiosks and Retail Systems Research · 2006-10 – 2007-08
- Job: LinkedIn — India Leader, Enterprise Services · 2014-04 – 2015-01
Skills
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