Nikhil Jain
GTM Lead | Building AI for India @ Navana.ai | Ex-Leadsquared | Ex-Freshworks | ISB
ex-LeadSquaredDynamic and results-driven professional with an MBA in Finance and Marketing from the Indian School of Business and over 14 years of comprehensive experience in sales leadership, key account management, business development, and consulting.
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Proven ability to lead diverse teams and consistently surpass performance targets through strategic planning and effective deal structuring. As a certified Counsellor Salesperson (CSP), I have a strong track record of driving revenue growth and enhancing client relationships. I started my career as a market research analyst at Frost and Sullivan. In 5 years, I progressed from an analyst to leading a global program for industry research and consulting. Wanting to explore sustainability and have a positive impact with my work, I first joined Enzotech Solutions and then Ecolab where I worked with large enterprises to help them save water and energy in their manufacturing operations. At Freshworks, I started as an account manager for enterprise accounts in South Africa, handling a $4M account portfolio. Identified as a valuable contributor, I was put on an accelerated career path to lead the enterprise Africa business worth $15M. Bringing structure, organization and strategic planning to account management, I led the growth of the enterprise book of business by over 5M in the first two quarters of taking on the role. Most recently, I led Key Accounts for Leadsquared, responsible to retain, renew and expand business worth ~25% of Leadsquared ARR.
GTM Index
- NAVANA.AIJOB
- GTM Lead6M
GTM Lead
Navana.ai
- LEADSQUAREDJOB
- Dir - Enterprise Accounts1Y
Director - Enterprise Accounts
LeadSquared
• Led a team of 14 Key account managers (KAMs) and a book of 200+ accounts • Responsible to deliver on gross retention rate (GRR) and net retention rate (NRR) in accordance with the company OKRs
- FRESHWORKSJOB
- Head of Enterprise Account…10M
Head of Enterprise Accounts - Africa
Freshworks
Led the enterprise expansion team for the Africa market. Leading a team of 4 account managers who handle over 200+ accounts across different verticals. Key responsibilities - 1. Attain the ARR expansion quota for the region 2. Minimize churn below the target to ensure the region is generating net revenue 3. Ensure the success of the top accounts in the region
- Enterprise Accounts Mgr2Y 9M
Enterprise Accounts Manager
Freshworks
Responsible for cross-selling, up-selling, and providing strategic direction to some of Freshworks largest accounts in South Africa.
- NALCO COMPANYJOB
- Account Coordination Mgr2Y 10M
Account Coordination Manager
Nalco Company
Responsible for relationship across key global and local corporate accounts in India. My portfolio of companies include those in the food and beverage (F&B) industry, pharmaceutical and air separation units. Three key focus areas of the role are- 1. Sales: involves cross selling, up-selling and signing up customers at an enterprise level 2. Account management: involves deployment of key global contracts as applicable in India 3. Strategic: take up special projects as necessary to sell innovation and provide strategic inputs from key customers to the leadership team
- ENZOTECH SOLUTIONS PRIVATE LIMITEDJOB
- General Mgr8M
General Manager
Enzotech Solutions Private Limited
I am responsible for all business development for the company in India. I manage a team of 2 sales manager and 3 business development executives. In addition, I manage the company’s Northern operations, leading a team of 5 service technicians. I am responsible for installation and commissioning of all new plants in Northern India and attending to service calls from existing installations. Reporting directly to the Managing Director (MD) of the company, I also oversee the manufacturing plant operations whenever the MD is traveling. This includes reviewing finance, purchase, manufacturing and administrative work to make sure that all new plant dispatches are on time. I am actively involved wi…
- FROST & SULLIVANJOB
- Principal Lead1Y 4M
Principal Lead
Frost & Sullivan
I currently manage the global nondestructive testing (NDT) industry research team within the mechanical testing industry research team (MTIR). I am responsible for ensuring that the NDT team meets its revenue research content production targets. I drive market research, growth consulting and business development for this newly formed team and also manage marketing initiatives, including social media visibility. I am responsible for generation visionary innovation research where I build on my industry experience and interactions with clients to define the future for the NDT industry.
- Senior Research Analyst2Y
Senior Research Analyst
Frost & Sullivan
In addition to conducting market research and being the lead consultant for the global MTIR team, I was given specific responsibility for business development. Having developed expertise in the NDT industry, I managed key accounts in North America and supported the sales team to close all leads generated. I also presented papers on Mega Trends in NDT at key global industry conferences to drive business development. I was the mentor for new hires in the team.
- Research Analyst1Y 5M
Research Analyst
Frost & Sullivan
In addition to conducting market research, I was the lead consultant for all growth consulting projects in the global MTIR team. I was responsible for managing consulting projects, coordinating with the sales and the research teams to execute them in a timely manner and meet client expectations.
- Research Associate1Y
Research Associate
Frost & Sullivan
Lead analyst for the global MTIR team within the M&I business unit. Interacting with companies from North America, Europe and Asia, I collated qualitative and quantitative data to develop actionable insights on nondestructive testing, condition monitoring, dimensional metrology and the material testing markets. Market research includes analyzing the market and technology trends, market dynamics (drivers, restraints and challenges), revenue forecasts, end-user trends, and geographic trends.
- Job: Enzotech Solutions Private Limited — General Manager · 2016-08 – 2017-04 — I am responsible for all business development for the company in India. I manage a team of 2 sales manager and 3 business development executives. In addition, I manage the company’s Northern operations, leading a team of 5 service technicians. I am responsible for installation and commissioning of all new plants in Northern India and attending to service calls from existing installations. Reporting directly to the Managing Director (MD) of the company, I also oversee the manufacturing plant operations whenever the MD is traveling. This includes reviewing finance, purchase, manufacturing and administrative work to make sure that all new plant dispatches are on time. I am actively involved wi…
- Job: LeadSquared — Director - Enterprise Accounts · 2024-12 – 2025-12 — • Led a team of 14 Key account managers (KAMs) and a book of 200+ accounts • Responsible to deliver on gross retention rate (GRR) and net retention rate (NRR) in accordance with the company OKRs
- Job: Nalco Company — Account Coordination Manager · 2018-05 – 2021-03 — Responsible for relationship across key global and local corporate accounts in India. My portfolio of companies include those in the food and beverage (F&B) industry, pharmaceutical and air separation units. Three key focus areas of the role are- 1. Sales: involves cross selling, up-selling and signing up customers at an enterprise level 2. Account management: involves deployment of key global contracts as applicable in India 3. Strategic: take up special projects as necessary to sell innovation and provide strategic inputs from key customers to the leadership team
- Job: Freshworks — Head of Enterprise Accounts - Africa · 2024-01 – 2024-11 — Led the enterprise expansion team for the Africa market. Leading a team of 4 account managers who handle over 200+ accounts across different verticals. Key responsibilities - 1. Attain the ARR expansion quota for the region 2. Minimize churn below the target to ensure the region is generating net revenue 3. Ensure the success of the top accounts in the region
- Job: Frost & Sullivan — Senior Research Analyst · 2013-04 – 2015-04 — In addition to conducting market research and being the lead consultant for the global MTIR team, I was given specific responsibility for business development. Having developed expertise in the NDT industry, I managed key accounts in North America and supported the sales team to close all leads generated. I also presented papers on Mega Trends in NDT at key global industry conferences to drive business development. I was the mentor for new hires in the team.
- Job: Navana.ai — GTM Lead · 2026-02 – present
- Job: Freshworks — Enterprise Accounts Manager · 2021-04 – 2024-01 — Responsible for cross-selling, up-selling, and providing strategic direction to some of Freshworks largest accounts in South Africa.
- Job: Frost & Sullivan — Research Analyst · 2011-11 – 2013-04 — In addition to conducting market research, I was the lead consultant for all growth consulting projects in the global MTIR team. I was responsible for managing consulting projects, coordinating with the sales and the research teams to execute them in a timely manner and meet client expectations.
- Job: Frost & Sullivan — Research Associate · 2010-11 – 2011-11 — Lead analyst for the global MTIR team within the M&I business unit. Interacting with companies from North America, Europe and Asia, I collated qualitative and quantitative data to develop actionable insights on nondestructive testing, condition monitoring, dimensional metrology and the material testing markets. Market research includes analyzing the market and technology trends, market dynamics (drivers, restraints and challenges), revenue forecasts, end-user trends, and geographic trends.
- Job: Frost & Sullivan — Principal Lead · 2015-04 – 2016-08 — I currently manage the global nondestructive testing (NDT) industry research team within the mechanical testing industry research team (MTIR). I am responsible for ensuring that the NDT team meets its revenue research content production targets. I drive market research, growth consulting and business development for this newly formed team and also manage marketing initiatives, including social media visibility. I am responsible for generation visionary innovation research where I build on my industry experience and interactions with clients to define the future for the NDT industry.
- School: Indian School of Business — Master of Business Administration (MBA), Marketing and Finance
- School: Maharashtra Institute of Technology — BE, Electronics & Telecommunication
- School: Smt. Sulochanadevi Singhania School
- School: Coursera
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