Sara Zabukovec

Chief of Staff | Ops, GTM, People & Delivery | Ex–A Cloud Guru ($1.5B), AirTree Ventures, LinkedIn

Melbourne, Victoria, Australia4.4k followers
Fair Supplyex-Deloitteex-NodeGirls Australia

I’m a senior operator and Chief of Staff with experience leading cross-functional teams and scaling operational functions in global tech companies and high-growth startups.

More

I’ve led functions across Customer Experience, People, Talent, Ops, and Delivery—often stepping into fast-moving environments where systems haven’t been built yet, but execution can’t wait. I started my career in recruitment and professional services, including roles at Capgemini and Deloitte, before moving into tech and CX at LinkedIn. I joined AirTree Ventures to work closely with early-stage founders on people and talent challenges, which led to joining the founding team at A Cloud Guru—supporting them through hypergrowth and a 5B acquisition as Chief of Staff. I went on to lead Operations and CX at EQL, and most recently joined Cuttable, where I built the company’s customer experience function, led a multidisciplinary design team, and developed internal systems to reduce feedback loops, improve delivery consistency, and help codify culture as the company scaled.

Career Timeline

JobSchool

GTM Index

  1. FAIR SUPPLYJOB
    1. Chief of Staff & GTM Lead
      11M
    2. Chief of Staff
      1Y 3M
  2. CUTTABLEJOB
    1. Head of Client & Creative…
      10M
  3. CHIEF OF STAFF NETWORKJOB
    1. Advisor
      3Y
  4. EQLJOB
    1. Chief Of Staff
      2Y 2M
  5. PLURALSIGHTJOB
    1. Group Operations, Cloud
      4M
  6. A CLOUD GURU | A PLURALSIGHT COMPANYJOB
    1. Chief of Staff
      3Y 7M
  7. NODEGIRLS AUSTRALIAJOB
    1. Co Organizer
      2Y
  8. AIRTREE VENTURESJOB
    1. Head of Talent - AirTree P…
      1Y
  9. LINKEDINJOB
    1. Customer Success Mgr
      1Y 8M
  10. DELOITTEJOB
    1. Senior Consultant - People…
      2Y 6M
    2. National Talent Acquisitio…
      1Y 1M

Time in market 15YOpen 4Closed 10Stints 14

gtmindex.io/p/sarazabukovec

  1. Job: Deloitte — Senior Consultant - People & Performance · 2012-11 – 2015-05 · 2y 6mo
  2. Job: NodeGirls Australia — Co Organizer · 2018-03 – 2020-03 · 2y — Node Girls runs free JavaScript and Node.js workshops for women, non-binary and trans folk around Australia.
  3. Job: EQL — Chief Of Staff · 2022-05 – 2024-07 · 2y 2mo — Seed-stage | 40 employees. Joined during a period of global growth to support the CEO and lead EQL’s Operations and Customer Experience teams across Australia, the US, and the Netherlands—including People & Culture, Legal, Support, and Customer Success. Key responsibilities: • Worked closely with the CEO and exec team to turn company priorities into clear plans and OKRs • Built systems to track accountability and keep teams aligned across time zones • Led board and investor communications—writing board decks, preparing updates, and tracking key risks • Created internal comms rhythms that kept teams clear on goals, progress, and challenges • Oversaw day-to-day ops across three countries as…
  4. Job: LinkedIn — Customer Success Manager · 2015-05 – 2017-01 · 1y 8mo — Worked with LinkedIn’s enterprise clients to improve how they hired—focusing on adoption, performance, and strategic use of LinkedIn’s Talent Solutions suite. Key responsibilities: • Partnered with large TA teams to improve adoption, retention, and ROI from LinkedIn tools • Delivered practical improvements across hiring workflows, team structure, and change management • Facilitated in-person workshops on sourcing, recruitment metrics, and employer branding • Helped teams implement dashboards, build pipelines, and evolve their approach to talent strategy • Selected to contribute on global CX projects based on client results and strategic impact
  5. Job: Fair Supply — Chief of Staff · 2025-07 – present · 1y 1mo — Leading Sales, Marketing, Strategy and People & Culture
  6. Job: A Cloud Guru | A Pluralsight Company — Chief of Staff · 2018-02 – 2021-09 · 3y 7mo — Series B+ | ~450 employees. Joined as the 25th employee and held a series of senior roles as A Cloud Guru scaled from an early-stage startup to a global business, culminating in a $1.5B acquisition by Pluralsight. Worked across operations, people, M&A, and executive leadership—supporting teams across Australia, the US, and the UK. Chief of Staff Sep 2020 – Sep 2021 • Reported to the CEO and helped run planning, comms, and delivery rhythms for the exec team • Led company-wide prioritisation and operating cadences • Owned board materials and exec offsite prep—bringing clarity to performance and strategic direction • Acted as a connector across product, marketing, and ops during a high-growth…
  7. Job: AirTree Ventures — Head of Talent - AirTree People · 2017-01 – 2018-01 · 1y — Joined AirTree to build Australia’s first in-house Talent & People function inside a VC firm. Worked directly with early-stage and Series A founders to help them hire, scale, and build their People foundations from the ground up. Key responsibilities: • Launched and ran AirTree People, a hands-on support function for portfolio founders • Designed hiring frameworks, interview processes, onboarding programs, and early employer brand strategies • Ran end-to-end recruitment for key roles across the portfolio—from sourcing to candidate experience • Advised founders on team design, salary benchmarks, recruitment metrics, and OKR implementation • Reported regularly to the AirTree partnership on h…
  8. Job: Fair Supply — Chief of Staff & GTM Lead · 2025-11 – present · 9 mo
  9. Job: Pluralsight — Group Operations, Cloud · 2021-10 – 2022-02 · 4 mo — Series C+ (acquired by Vista) | ~2,200 employees. Moved into Pluralsight post-acquisition to help bring structure and alignment to the newly integrated Cloud division (following A Cloud Guru’s acquisition). Worked across ops, strategy, governance, and analytics to keep cross-functional teams moving in the same direction. Key responsibilities: • Set up clear operating rhythms for a newly merged group inside a large enterprise • Worked with leaders across engineering, data, and delivery to coordinate priorities and track progress • Supported long-range planning and helped prep exec-level reporting across multiple product streams
  10. Job: Chief of Staff Network — Advisor · 2021-10 – 2024-10 · 3y
  11. Job: Cuttable — Head of Client & Creative Ops · 2024-07 – 2025-05 · 10 mo — Seed-stage | 20 employees. Joined early to build Cuttable’s customer experience function, then stepped in to lead the creative team and bring structure to how we delivered work at scale. Key responsibilities: • Built the foundations for onboarding, support, and delivery—managing rollout and campaigns for clients like Catch.com.au, OnePass, Medibank, Kogan, Powershop, and agency partners • Worked with sales to align onboarding with campaign plans, and with product and engineering to flag recurring issues and improve product functionality • Led a multidisciplinary design and animation team creating brand and performance creative used by Cuttable’s AI • Introduced internal processes to shorte…
  12. Job: Deloitte — National Talent Acquisition Manager - Technology Consulting · 2011-10 – 2012-11 · 1y 1mo
  13. School: Monash Business School — Graduate Certificate, Business
  14. School: Australian Human Resources Institute — Certificate IV Human Resources, Human Resources

Skills

C SuiteCustomer ExperienceProgram ManagementC-LevelTalent AcquisitionRecruitingHuman ResourcesTalent ManagementManagement ConsultingSourcingGlobal MobilityProfessional ServicesRecruitment AdvertisingAccount ManagementCustomer SuccessSenior Stakeholder ManagementBusiness StrategyCross-functional Team LeadershipStakeholder ManagementProject Management

No playbooks indexed for this profile yet.