Shisher Wahie
Strategic Partnerships, SaaS GTM, Industries and Strategic Business Development
With over 23 years in enterprise technology, I specialize in driving solution-led growth through strategic partnerships. My career spans business development, product management, consulting, and global partner strategy — all with one goal: delivering measurable business impact at
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Currently, I serve as Global Head of Industries Partner Acceleration and GTM at ServiceNow, where I lead a high-performing team responsible for driving partner-led revenue across Telecom, Technology, Banking, Healthcare, and Manufacturing Industries. Together, we:Tripled partner-sourced industry business in three yearsIncreased partner contribution from 8% to 20% of total revenueBuilt scalable industry solutions and GTM models with GSI and ISV partners that accelerate adoption, revenue, and customer successEarlier in my career, I held leadership roles at Accenture (Strategy Consulting), HP, and GE, where I guided clients and ecosystems through digital transformation, new product launches, and joint GTM programs. These experiences — across SaaS, enterprise technology, and consulting — shaped my 360° perspective on strategy, partnerships, and My expertise spans Industries business development, CRM, GenAI, and Workflow Automation, and I am passionate about applying these capabilities to build industry-first solutions that transform customer experience and operational Above all, I believe in the power of ecosystems, collaboration, and leadership. By empowering teams and partners, I strive to drive digital transformation and sustainable growth. I welcome opportunities to connect with leaders, innovators, and partners shaping the future of enterprise technology.
GTM Index
- ZENDESKJOB
- VP - Global Service Provid…8M
Vice President - Global Service Provider and Growth Partnerships
Zendesk
- SERVICENOW – THE ENTERPRISE CLOUD COMPANYJOB
- Global Head of Partner GTM…3Y 10M
Global Head of Partner GTM for Industries and CRM
ServiceNow – The Enterprise Cloud Company
I lead ServiceNow's global partner business for key industry verticals - Telecom, Technology, Healthcare, Banking and Manufacturing. My team is responsible for shaping the partner ecosystem for ServiceNow's Industry business and executing on joint GTM engagements with our leading GSI partners (Accenture, Deloitte, EY, KPMG, Infosys, Cognizant, TCS, Capgemini, DxC, Wipro, etc.) and strategic ISV partners such as Nvidia and Hyperscalers (Azure, GCP) (in-triangulation with GSIs) Scaled global partner ecosystem across Telecom, Technology, Banking, Healthcare, and Manufacturing verticals by building joint offerings, GTM playbooks, and co-sell models with GSIs and ISVs. Build and drive ServiceN…
- Dir, Global Head Partner A…2Y
Director, Global Head Partner Acceleration - Telco, Media, Tech Industries
ServiceNow – The Enterprise Cloud Company
Built and scaled the Telco partner ecosystem across GSIs and ISVs, driving strategic alliances and market-making initiatives. Grew partner-led revenue in the Telecom vertical from 2% to ~15% of overall business in one year, establishing a repeatable model now leveraged across other industries. Designed and executed multiple joint solutions with partners, accelerating adoption, revenue growth, and market penetration in the Telecom sector. Served as one of the first leadership hires on ServiceNow’s Industries & Partner GTM team, building the foundation for the company’s industry GTM strategy. Launched ServiceNow’s first Industry Partner Solutions program, working cross-functionally with p…
- GLOBALLOGICJOB
- VP, Global Head of Ecosyst…1Y 11M
Vice President, Global Head of Ecosystem, Alliances and Partnerships
GlobalLogic
Member of the executive leadership team, accountable for defining, building, and executing the global partner strategy to accelerate growth. Established and scaled GlobalLogic’s alliance ecosystem, managing end-to-end partnerships with hyperscalers (GCP, Azure) and digital strategy firms. Drove incremental revenue and market expansion through joint GTM, solution co-creation, and structured governance across global partnerships. Built and led global alliance teams, aligning ecosystem investments with corporate strategy to strengthen GlobalLogic’s market position.
- GEJOB
- Senior Dir, Digital Produc…2Y 11M
Senior Director, Digital Product Partnerships and Strategic Customer Engagements - IoT
GE
Led IoT and digital transformation initiatives for global Renewable Energy customers, delivering measurable business outcomes and accelerating adoption of GE’s digital portfolio. Defined and executed ecosystem strategy, building alliances with SaaS ISVs, GSIs, technology partners, and GE Ventures portfolio companies to close solution gaps and drive new revenue streams. Built and led a global Customer & Partner Engagement team, creating joint frameworks such as the Digital Transformation Maturity Model and Value Calculator to assess readiness and quantify ROI. Influenced product strategy and roadmap for Asset Performance Management and Operations Optimization portfolios, aligning customer…
- HEWLETT-PACKARDJOB
- Strategic Alliances Dir -…1Y 11M
Strategic Alliances Director - HPE: Microsoft Alliance
Hewlett-Packard
Owned joint solutions development with Microsoft in Data Platform and Azure Industrial IoT, shaping co-innovation and market differentiation. Drove product management and solution readiness, ensuring alignment between HPE and Microsoft engineering and GTM teams. Led joint GTM programs and account planning, delivering enterprise customer wins and expanding cloud adoption. Ran executive and monthly business reviews, strengthening alignment with Microsoft leadership and securing continued investment.
- Cloud Engagements Dir - Te…2Y
Cloud Engagements Director - Telco / Service Provider Ecosystem Development - ISV Apps Marketplace
Hewlett-Packard
Led partner engagements for HP Helion Network, building an ecosystem of Telco service providers, ISVs, and channel partners to accelerate adoption of HPE’s cloud platform. Created and executed the partner ecosystem framework, onboarding ISVs, launching joint solutions, and scaling GTM motions through service providers as a channel. Built and led a global team of six partner engagement principals, driving execution of joint solutions, business plans, commercial agreements, and sales enablement. Designed and operationalized HP Cloud’s Customer Success framework, leading high-impact cloud engagements with HPE’s top 10 global strategic accounts. Developed and enabled cloud solutions across…
- ACCENTUREJOB
- Principal, Management Cons…1Y 11M
Principal, Management Consulting - Strategy
Accenture
Various Strategy engagements in IT Strategy, CMT, Growth and Monetization Strategy, Corporate Operating Model designs, Competitive benchmarking, Capability maturity assessments and Portfolio Management for telecom, media and tech. clients.
- POLARIS WIRELESSJOB
- Dir, Global Operations and…2Y 11M
Director, Global Operations and Partner Management
Polaris Wireless
As an executive with the global operations team, I was responsible for delivering company’s wireless products and services to customers in Latin America, Asia, Middle- East, Africa, and North America. My responsibilities included management of client relationships, pre-sales discussions, providing guidance on product requirements and roadmaps, pricing, contract execution and negotiations, sourcing, development of partner strategy, ownership of partner programs, creation and governance of program and project management processes, ownership and management of program budgets, supply chain processes and global vendor relations. Apart from owning P/L responsibility for multiple overseas progra…
- Senior Program Mgr3Y 11M
Senior Program Manager
Polaris Wireless
Led cross-functional teams to deliver wireless location products and solutions. Owned and managed program budgets. Responsible for contract management and sales enablement. I was responsible for program management of 3 major overseas product deployments and the creation of product requirements, marketing collateral and training requirements for 2 product lines. My work involved working in close collaboration with internal teams such as marketing, engineering, operations, finance, executive management and external teams that included customers, partners, and suppliers.
- Senior Eng - Solution Desi…3Y 11M
Senior Engineer - Solution Design, Deployment and Pre-sales
Polaris Wireless
Led on-site product deployments in North America, Asia and Middle-East. I was also responsible for leading product evaluation trials and providing guidance on technical issues related to RF engineering and integration with core and wireless access networks (MSS, BSS, and HLR) of wireless network operators.
- INDEPENDENT BUSINESS STRATEGY CONSULTINGJOB
- Independent Strategy Consu…2Y 11M
Independent Strategy Consulting Engagements
Independent Business Strategy Consulting
Growth strategy for a health care IT firm in Belo Horizonte, Brazil - Created short, medium and long term growth and product strategy for the firm. Identified key customer segments, base-lined and identified gaps in product positioning, and determined key enablers for transitioning the firm's products from B2B to B2C market. New product concept for a large telecom operator – Created product concept with a revenue potential of $2B+ in 4 years targeted at growing the demands for cloud services in the SMB market. Work included, conducting market analysis, creating product concept design, financial model and a high level implementation plan. New product concept with Lawrence Berkeley National…
- NEWFIELD WIRELESSJOB
- Systems Eng1Y 11M
Systems Engineer
Newfield Wireless
RF propagation model calibration, Link budget analysis, Project Management
- NORTEL NETWORKSJOB
- Technology Consultant11M
Technology Consultant
Nortel Networks
- Job: Zendesk — Vice President - Global Service Provider and Growth Partnerships · 2026-02 – present · 6 mo
- Job: ServiceNow – The Enterprise Cloud Company — Global Head of Partner GTM for Industries and CRM · 2022-04 – 2026-02 · 3y 10mo — I lead ServiceNow's global partner business for key industry verticals - Telecom, Technology, Healthcare, Banking and Manufacturing. My team is responsible for shaping the partner ecosystem for ServiceNow's Industry business and executing on joint GTM engagements with our leading GSI partners (Accenture, Deloitte, EY, KPMG, Infosys, Cognizant, TCS, Capgemini, DxC, Wipro, etc.) and strategic ISV partners such as Nvidia and Hyperscalers (Azure, GCP) (in-triangulation with GSIs) Scaled global partner ecosystem across Telecom, Technology, Banking, Healthcare, and Manufacturing verticals by building joint offerings, GTM playbooks, and co-sell models with GSIs and ISVs. Build and drive ServiceN…
- Job: ServiceNow – The Enterprise Cloud Company — Director, Global Head Partner Acceleration - Telco, Media, Tech Industries · 2020-04 – 2022-04 · 2y — Built and scaled the Telco partner ecosystem across GSIs and ISVs, driving strategic alliances and market-making initiatives. Grew partner-led revenue in the Telecom vertical from 2% to ~15% of overall business in one year, establishing a repeatable model now leveraged across other industries. Designed and executed multiple joint solutions with partners, accelerating adoption, revenue growth, and market penetration in the Telecom sector. Served as one of the first leadership hires on ServiceNow’s Industries & Partner GTM team, building the foundation for the company’s industry GTM strategy. Launched ServiceNow’s first Industry Partner Solutions program, working cross-functionally with p…
- Job: GlobalLogic — Vice President, Global Head of Ecosystem, Alliances and Partnerships · 2019 – 2020 · 1y — Member of the executive leadership team, accountable for defining, building, and executing the global partner strategy to accelerate growth. Established and scaled GlobalLogic’s alliance ecosystem, managing end-to-end partnerships with hyperscalers (GCP, Azure) and digital strategy firms. Drove incremental revenue and market expansion through joint GTM, solution co-creation, and structured governance across global partnerships. Built and led global alliance teams, aligning ecosystem investments with corporate strategy to strengthen GlobalLogic’s market position.
- Job: GE — Senior Director, Digital Product Partnerships and Strategic Customer Engagements - IoT · 2017 – 2019 · 2y — Led IoT and digital transformation initiatives for global Renewable Energy customers, delivering measurable business outcomes and accelerating adoption of GE’s digital portfolio. Defined and executed ecosystem strategy, building alliances with SaaS ISVs, GSIs, technology partners, and GE Ventures portfolio companies to close solution gaps and drive new revenue streams. Built and led a global Customer & Partner Engagement team, creating joint frameworks such as the Digital Transformation Maturity Model and Value Calculator to assess readiness and quantify ROI. Influenced product strategy and roadmap for Asset Performance Management and Operations Optimization portfolios, aligning customer…
- Job: Hewlett-Packard — Strategic Alliances Director - HPE: Microsoft Alliance · 2016 – 2017 · 1y — Owned joint solutions development with Microsoft in Data Platform and Azure Industrial IoT, shaping co-innovation and market differentiation. Drove product management and solution readiness, ensuring alignment between HPE and Microsoft engineering and GTM teams. Led joint GTM programs and account planning, delivering enterprise customer wins and expanding cloud adoption. Ran executive and monthly business reviews, strengthening alignment with Microsoft leadership and securing continued investment.
- Job: Hewlett-Packard — Cloud Engagements Director - Telco / Service Provider Ecosystem Development - ISV Apps Marketplace · 2014-07 – 2016-07 · 2y — Led partner engagements for HP Helion Network, building an ecosystem of Telco service providers, ISVs, and channel partners to accelerate adoption of HPE’s cloud platform. Created and executed the partner ecosystem framework, onboarding ISVs, launching joint solutions, and scaling GTM motions through service providers as a channel. Built and led a global team of six partner engagement principals, driving execution of joint solutions, business plans, commercial agreements, and sales enablement. Designed and operationalized HP Cloud’s Customer Success framework, leading high-impact cloud engagements with HPE’s top 10 global strategic accounts. Developed and enabled cloud solutions across…
- Job: Accenture — Principal, Management Consulting - Strategy · 2013 – 2014 · 1y — Various Strategy engagements in IT Strategy, CMT, Growth and Monetization Strategy, Corporate Operating Model designs, Competitive benchmarking, Capability maturity assessments and Portfolio Management for telecom, media and tech. clients.
- Job: Polaris Wireless — Director, Global Operations and Partner Management · 2011 – 2013 · 2y — As an executive with the global operations team, I was responsible for delivering company’s wireless products and services to customers in Latin America, Asia, Middle- East, Africa, and North America. My responsibilities included management of client relationships, pre-sales discussions, providing guidance on product requirements and roadmaps, pricing, contract execution and negotiations, sourcing, development of partner strategy, ownership of partner programs, creation and governance of program and project management processes, ownership and management of program budgets, supply chain processes and global vendor relations. Apart from owning P/L responsibility for multiple overseas progra…
- Job: Polaris Wireless — Senior Program Manager · 2008 – 2011 · 3y — Led cross-functional teams to deliver wireless location products and solutions. Owned and managed program budgets. Responsible for contract management and sales enablement. I was responsible for program management of 3 major overseas product deployments and the creation of product requirements, marketing collateral and training requirements for 2 product lines. My work involved working in close collaboration with internal teams such as marketing, engineering, operations, finance, executive management and external teams that included customers, partners, and suppliers.
- Job: Polaris Wireless — Senior Engineer - Solution Design, Deployment and Pre-sales · 2005 – 2008 · 3y — Led on-site product deployments in North America, Asia and Middle-East. I was also responsible for leading product evaluation trials and providing guidance on technical issues related to RF engineering and integration with core and wireless access networks (MSS, BSS, and HLR) of wireless network operators.
- Job: Independent Business Strategy Consulting — Independent Strategy Consulting Engagements · 2011 – 2013 · 2y — Growth strategy for a health care IT firm in Belo Horizonte, Brazil - Created short, medium and long term growth and product strategy for the firm. Identified key customer segments, base-lined and identified gaps in product positioning, and determined key enablers for transitioning the firm's products from B2B to B2C market. New product concept for a large telecom operator – Created product concept with a revenue potential of $2B+ in 4 years targeted at growing the demands for cloud services in the SMB market. Work included, conducting market analysis, creating product concept design, financial model and a high level implementation plan. New product concept with Lawrence Berkeley National…
- Job: Newfield Wireless — Systems Engineer · 2004 – 2005 · 1y — RF propagation model calibration, Link budget analysis, Project Management
- Job: Nortel Networks — Technology Consultant · 2004 – 2004 · 0 mo
- School: University of California, Berkeley, Haas School of Business — MBA, Strategy and Marketing
- School: The University of Texas at Arlington — M.S., Electrical Engineering
- School: University of Mumbai — B.E., Electronics and Telecommunications Engineering
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