Robert Lacis
Founder at Lacis Partners | Entrepreneurship Through Acquisition | Small Business Owner
When it comes to building companies, I’ve gone from zero to one (and back to zero) three times. In addition to my MBA (UBC), these entrepreneurial learning experiences taught me a bunch about building, growing, and running small
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Our most recent venture was a functional-fitness community gym in Portland, Oregon. This experience is particularly relevant to buying a small, community-focused business, as it has taught us the importance of customer experience and member empathy during the challenges of I’ve worked in the US high-tech sector for the past 25 years, focused on sales operations, marketing operations, and business analytics. My experiences include Cisco (networking), Maxim Integrated (semiconductors), Amazon Web Services (SaaS), and Autodesk (design and build As self-funded searchers, we’re looking to buy a wonderful small business within a 30-minute drive of Parksville, British Columbia. Along with my spouse, Suzi, I will be an engaged and energetic owner. Slow and steady growth is important to us. Ideally, this business will have been an upstanding contributor to the local community for over 20 Two industries of interest are lifestyle migration services and wood Lifestyle migration services include tourism/hospitality, health and personal services, home and property services, financial/professional services, and lifestyle/leisure businesses that make retirement in the area comfortable and Wood products of interest are smaller value‑added shops and craft/furniture businesses.
GTM Index
- LACIS PARTNERSJOB
- Founder and Business Owner4M
Founder and Business Owner
Lacis Partners
As a self-funded searcher, I’m looking to buy a wonderful small business within a 30-minute drive of Parksville, British Columbia. Along with my spouse, Suzi, I will be an engaged and energetic owner. Slow and steady growth is important to us. Ideally, this business will have been an upstanding contributor to the local community for over 20 years.
- JACK AND THE BEANSTALK GARDENSJOB
- Founder6M
Founder
Jack and The Beanstalk Gardens
My son, Jack, and I started this local, community-focused business to connect with and help our neighbors. This has been a great opportunity to teach a teenager what it takes to start and build a business.
- LAKE OSWEGO CHAMBER OF COMMERCEJOB
- Ambassador9M
Ambassador
Lake Oswego Chamber of Commerce
Building a strong technical community in Lake Oswego. As an LO Tech Ambassador, I’m responsible for spreading the word and facilitating monthly meet-ups and quarterly LO Tech Forums.
- EDWARD TUFTESCHOOL
- Presenting Data and Inform…18Y 9M
Presenting Data and Information
Edward Tufte
- SAS INSTITUTESCHOOL
- SAS Programming III: Advan…19Y 9M
SAS Programming III: Advanced Techniques and Efficiencies
SAS Institute
- SAS Programming II: Manipu…20Y 9M
SAS Programming II: Manipulating Data with the DATA Step
SAS Institute
- SAS Programming I: Essenti…21Y 9M
SAS Programming I: Essentials
SAS Institute
- VENTURE FOR CANADASCHOOL
- Entrepreneurship Through A…2M
Entrepreneurship Through Acquisition
Venture for Canada
- HELLO EVERYDAYJOB
- GTM Eng and Consultant3M
GTM Engineer and Consultant
Hello Everyday
Automating and integrating the startup’s CRM with their proprietary senior wellness solution, understanding operational workflows, and using the Google Cloud Platform (Firebase NoSQL) to improve the customer success and support function. This work showcases the pragmatic application of AI to solve real-world GTM operational problems.
- THE DATA PRODUCT LEADERSHIP COMMUNITYJOB
- Member1Y 5M
Member
The Data Product Leadership Community
- AUTODESKJOB
- Principal Product Mgr for…1Y 7M
Principal Product Manager for Sales Data Products
Autodesk
- AMAZON WEB SERVICES (AWS)JOB
- Technical Product Mgr for…2Y 11M
Technical Product Manager for Sales, Marketing, and Global Services
Amazon Web Services (AWS)
I developed products based on CRM data and analytics. I'm a builder with a passion for data science. I wrote PR-FAQs to set product vision. I rolled up my sleeves to develop functioning prototypes - yes, I wrote code, queried databases, and presented to leadership. I participated in and won hackathons. I was a mentor and thought leader.
- Product Mgr, Worldwide Rev…1Y 8M
Product Manager, Worldwide Revenue Operations CRM Team
Amazon Web Services (AWS)
Senior product manager providing thought leadership, guidance and implementation of sales processes and tools. I work on intelligent deal support and other sales tools that make sales people more productive and provide better customer experiences.
- RIVET ATHLETIC CLUBJOB
- Founder and Co-Owner5Y 5M
Founder and Co-Owner
Rivet Athletic Club
Starting a gym that directly impacted people's lives has been the most rewarding step in my career. My vision was to bring fitness and wellness programs in the Pacific Northwest to generations, both young and old. Having done everything from building out a 6,300 square-foot facility, structuring the business, marketing, accounting, coaching, and member engagement took perseverance and has given me the experience to build a relationship business. COVID forced us to close like many other small gyms in the US.
- ARXAN TECHNOLOGIESJOB
- Senior Dir of Customer Exp…3Y 9M
Senior Director of Customer Experience & Success
Arxan Technologies
Designed, automated, and implemented processes that identified and created new adoption and success opportunities to ensure the best possible customer experience. Full responsibility for onboarding new customers onto Arxan SaaS platform, driving effective usage in the early stages, and maintaining ongoing platform usage and high customer satisfaction. - Owned multiple Fortune 500 accounts - Automated customer intelligence and analytics - Collaborated with sales, support, and product development - Built the customer success organization and recruited the team - Taught customers how to use Arxan's mobile app management RESTful API - Developed and ran the NPS program
- MAXIM INTEGRATEDJOB
- Dir of Field Enablement9M
Director of Field Enablement
Maxim Integrated
Responsible for delivering marketing content and collateral to Maxim's field sales teams across mobile and laptop platforms. Led sales mobile innovations and tools that made Maxim's sales people more productive and efficient. - Automated datasheet and sales content delivery from legacy systems to Evernote Business - Executive engagement across business units, sales, marketing and IT
- Dir of Sales Operations2Y 10M
Director of Sales Operations
Maxim Integrated
Developed the Nimbus Ecosystem, a suite of apps that fundamentally changed the way Maxim sold semiconductor solutions. Led the team that oversaw CRM processes, systems and tools. Innovated on Maxim's CRM platform with mobile applications. Was responsible for the successful adoption of Chatter at Maxim and developed the strategy for implementing Maxim's sales mobility program. - Led global sales operations team - Executive leadership engagement - Presentations and public speaking at large events including Salesforce's Dreamforce
- THE UNIVERSITY OF BRITISH COLUMBIASCHOOL
- MBA4Y 11M
MBA
The University of British Columbia
- B.Sc., Physics4Y 11M
B.Sc., Physics
The University of British Columbia
- BURNABY SOUTH SENIOR SECONDARYSCHOOL
- Burnaby South Senior Secondary2Y 11M
Burnaby South Senior Secondary
Burnaby South Senior Secondary
- Job: Lacis Partners — Founder and Business Owner · 2026-06 – present · 2 mo — As a self-funded searcher, I’m looking to buy a wonderful small business within a 30-minute drive of Parksville, British Columbia. Along with my spouse, Suzi, I will be an engaged and energetic owner. Slow and steady growth is important to us. Ideally, this business will have been an upstanding contributor to the local community for over 20 years.
- Job: Jack and The Beanstalk Gardens — Founder · 2026-04 – present · 4 mo — My son, Jack, and I started this local, community-focused business to connect with and help our neighbors. This has been a great opportunity to teach a teenager what it takes to start and build a business.
- Job: Lake Oswego Chamber of Commerce — Ambassador · 2026-01 – present · 7 mo — Building a strong technical community in Lake Oswego. As an LO Tech Ambassador, I’m responsible for spreading the word and facilitating monthly meet-ups and quarterly LO Tech Forums.
- Job: Hello Everyday — GTM Engineer and Consultant · 2025-11 – 2026-02 · 3 mo — Automating and integrating the startup’s CRM with their proprietary senior wellness solution, understanding operational workflows, and using the Google Cloud Platform (Firebase NoSQL) to improve the customer success and support function. This work showcases the pragmatic application of AI to solve real-world GTM operational problems.
- Job: The Data Product Leadership Community — Member · 2024-06 – 2025-11 · 1y 5mo
- Job: Autodesk — Principal Product Manager for Sales Data Products · 2024-04 – 2025-11 · 1y 7mo
- Job: Amazon Web Services (AWS) — Technical Product Manager for Sales, Marketing, and Global Services · 2021-03 – 2024-02 · 2y 11mo — I developed products based on CRM data and analytics. I'm a builder with a passion for data science. I wrote PR-FAQs to set product vision. I rolled up my sleeves to develop functioning prototypes - yes, I wrote code, queried databases, and presented to leadership. I participated in and won hackathons. I was a mentor and thought leader.
- Job: Amazon Web Services (AWS) — Product Manager, Worldwide Revenue Operations CRM Team (RevOps) · 2019-07 – 2021-03 · 1y 8mo — Senior product manager providing thought leadership, guidance and implementation of sales processes and tools. I work on intelligent deal support and other sales tools that make sales people more productive and provide better customer experiences.
- Job: Rivet Athletic Club — Founder and Co-Owner · 2016-05 – 2021-10 · 5y 5mo — Starting a gym that directly impacted people's lives has been the most rewarding step in my career. My vision was to bring fitness and wellness programs in the Pacific Northwest to generations, both young and old. Having done everything from building out a 6,300 square-foot facility, structuring the business, marketing, accounting, coaching, and member engagement took perseverance and has given me the experience to build a relationship business. COVID forced us to close like many other small gyms in the US.
- Job: Arxan Technologies — Senior Director of Customer Experience & Success · 2015-03 – 2018-12 · 3y 9mo — Designed, automated, and implemented processes that identified and created new adoption and success opportunities to ensure the best possible customer experience. Full responsibility for onboarding new customers onto Arxan SaaS platform, driving effective usage in the early stages, and maintaining ongoing platform usage and high customer satisfaction. - Owned multiple Fortune 500 accounts - Automated customer intelligence and analytics - Collaborated with sales, support, and product development - Built the customer success organization and recruited the team - Taught customers how to use Arxan's mobile app management RESTful API - Developed and ran the NPS program
- Job: Maxim Integrated — Director of Field Enablement · 2014-06 – 2015-03 · 9 mo — Responsible for delivering marketing content and collateral to Maxim's field sales teams across mobile and laptop platforms. Led sales mobile innovations and tools that made Maxim's sales people more productive and efficient. - Automated datasheet and sales content delivery from legacy systems to Evernote Business - Executive engagement across business units, sales, marketing and IT
- Job: Maxim Integrated — Director of Sales Operations · 2011-08 – 2014-06 · 2y 10mo — Developed the Nimbus Ecosystem, a suite of apps that fundamentally changed the way Maxim sold semiconductor solutions. Led the team that oversaw CRM processes, systems and tools. Innovated on Maxim's CRM platform with mobile applications. Was responsible for the successful adoption of Chatter at Maxim and developed the strategy for implementing Maxim's sales mobility program. - Led global sales operations team - Executive leadership engagement - Presentations and public speaking at large events including Salesforce's Dreamforce
- School: Venture for Canada — Entrepreneurship Through Acquisition · 2026-05 – 2026-07
- School: The University of British Columbia — MBA · 1993 – 1997
- School: The University of British Columbia — B.Sc., Physics · 1983 – 1987
- School: Edward Tufte — Presenting Data and Information · 2008 – present
- School: SAS Institute — SAS Programming III: Advanced Techniques and Efficiencies · 2007 – present
- School: SAS Institute — SAS Programming II: Manipulating Data with the DATA Step · 2006 – present
- School: SAS Institute — SAS Programming I: Essentials · 2005 – present
- School: Burnaby South Senior Secondary · 1981 – 1983
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