Mack Caruso

RevOps Leader | Scaling the Aurasell GTM Strategy | The AI GTM Platform to Replace them All

New York3.9k followers

Aurasell AI

ex-Bland

ex-Square

Revenue operations and go-to-market leader with a proven track record building high-performing teams and scaling GTM infrastructure from 0-100. Expert in designing GTM systems, leading strategic programs, and driving measurable business impact.
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Revenue Operations | Sales Operations | Business Operations | Sales Transformation | Go-to-Market Systems | Strategic Leadership | Program Management | Operational Excellence | GTM Engineering | Claude | Skill Repo

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GTM Index

AURASELL AIJOB
1. Dir of Revenue Operations
  6M
DEFAULTJOB
1. Investor
  1Y 3M
BLANDJOB
1. Senior Dir of Revenue Oper…
  2M
2. Interim Chief Revenue Offi…
  2M
3. Dir of Revenue Operations
  5M
SQUAREJOB
1. Sr. Mgr Revenue Operations
  11M
2. Senior Technical Program M…
  1Y 7M
ORACLEJOB
1. GTM Systems Solutions Eng
  7M
CIGNA HEALTHCAREJOB
1. Product Mgr - GTM Systems
  1Y 1M
2. Various Roles
  3Y 7M
JP MORGAN CHASEJOB
1. Trade Support Analyst
  1Y

Job: Aurasell AI — Director of Revenue Operations (RevOps) · 2026-04 – present · 4 mo
Job: Default — Investor · 2025-07 – present · 1y 1mo
Job: Bland — Senior Director of Revenue Operations (RevOps) · 2025-10 – 2025-12 · 2 mo
Job: Bland — Interim Chief Revenue Officer (CRO) · 2025-08 – 2025-10 · 2 mo — Served as Interim CRO. Led the organization through key revenue milestones and co-led executive recruiting efforts.
Job: Bland — Director of Revenue Operations (RevOps) · 2025-03 – 2025-08 · 5 mo — Built the entire GTM stack, reporting infrastructure, comp plans, and everything in between from scratch. 0-1 revops Led the XDR team through two record breaking quarters. $XXM in pipeline generated, $M in BDR sourced closed won deals in a single quarter. With both pipeline and BDR sourced closed won increasing QoQ.
Job: Square — Sr. Manager Revenue Operations (RevOps) · 2024-04 – 2025-03 · 11 mo — Directed post-sale Revenue Operations for the Square brand, overseeing cross-functional initiatives to drive strategic growth, customer retention, and operational scalability. Led a global team of 5 Technical Program Managers. Established and scaled the Strategic Account Management and Enterprise Support functions, implementing customer segmentation and personalized service models that improved NRR by 9%, CSAT by 10%, and NPS by 41%. Drove a 20x increase in won contracts, from 304 in 2023 to 6,700 in 2024, by implementing targeted negotiation frameworks, additional negotiation levers, and urgency creation strategies, unlocking an additional $4B in processing volume under contract. Design…
Job: Square — Senior Technical Program Manager, Revenue Operations (RevOps) · 2022-09 – 2024-04 · 1y 7mo — Spearheaded the end-to-end go-to-market strategy for Square for Franchises, including product positioning, cross-functional alignment, pipeline forecasting, and sales enablement, driving $250M in attached processing volume within the first year. Established and scaled the Strategic Account Management and Enterprise Support functions, implementing customer segmentation and personalized service models that improved NRR by 9%, CSAT by 10%, and NPS by 41%. Designed and implemented a customer-level performance metric framework by standardizing data models and analytics pipelines, enabling precise NRR calculation and enhancing investor reporting accuracy.
Job: Oracle — GTM Systems Solutions Engineer · 2022-01 – 2022-08 · 7 mo — Advised Enterprise clients on GTM technology purchases and tailored implementation strategies to drive long-term success.
Job: CIGNA HealthCare — Product Manager - GTM Systems · 2020-11 – 2021-12 · 1y 1mo
Job: JP Morgan Chase — Trade Support Analyst · 2016-01 – 2017-01 · 1y
Job: CIGNA HealthCare — Various Roles · 2017-05 – 2020-12 · 3y 7mo
School: Temple University - Fox School of Business and Management — Bachelor's degree, Economics

Skills

GTM System DesignGTM EngineeringRevenue OperationsInterpersonal CommunicationResourcing StrategyProgram ManagementGo-to-Market StrategySales StrategySales OperationsStrategic ThinkingAnalytical SkillsPresentationsTechnical Solution DesignAgile MethodologiesStrategic PlanningCross-functional CoordinationLeadershipPublic SpeakingTeamworkSoftware as a Service (SaaS)

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Mack Caruso

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