Kiran B

Salesforce Architect

SumUp

Jun 2021 – Jul 202325 months

• Flow framework - Review, implementation, flow approval • Solution design for agent experience squad - Service cloud features • Solution design and implementation of auto-closure of chat tab, close hung chats • Salesforce platform stabilization - Analysis of governor limits usage, optimized existing automations • Person accounts for consumers - Impact analysis, solution design • Consolidation of multiple Salesforce orgs • Proof of concept - Async SOQL

Developer Support Engineer

Salesforce

Dec 2019 – Jun 202118 months

• Worked with developers across the globe and helped them solve Apex, Aura, LWC, integration, flow and deployment related issues • SSO(SAML - Service provider initiated, IdP initiated, OpenID Connect, Social sign on, Delegated authentication) • Integration(REST API callouts, Platform events, CDC, Outbound messages) • VS code - scratch orgs, packaging • Worked with R&D team for platform bugs, enhancements and complex issues

Salesforce Consultant

Deloitte Digital

Dec 2018 – Jul 20197 months

• Sales cloud implementation(Enterprise territory management, forecasting) • Worked on apex triggers, classes, VF pages, flows, approval processes • Setup CI/CD(BitBucket, Source tree) • Trained team with CI/CD process • Solution design • Optimized long running test classes • Reviewed pull requests • SAML SSO(with Okta as the identity provider)

Programmer Analyst

Cognizant

201811 months

• Aura component design. Designed lightning data table, modals, components used as lightning tabs, aura component to retrieve report metadata • Created apex classes to clone, process and sort custom object records with complex logic, classes to automate approval processes • Created test classes with >90% code coverage • Worked on flows, process builder, workflow rules and assignment rules • Configured multi-step approval processes and handled complex logic, automation in apex classes