John Spillane

Experienced Programme Director – Sales Transformation & Revenue Growth | Operations Leadership | CRM Expert

Argus MediaGex-Groupe Européen S.A.ex-Refinitiv

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Dynamic and results driven Executive Director, with over 25 years of diverse experience in driving business change and revenue growth within B2B, B2C, Media, Data & Analytics, Financial Services and Insurance sector.

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Broad expertise in delivering complex global transformation programmes, aligning sales processes to CRM and related system capabilities, enabling improved visibility, tracking and performance, and driving business growth. Sales Operations Leader, with a high level of interest in streamlining business processes to formulate structural changes that improves efficiency and enables the business to become leaner, more agile and forward-thinking. Experienced in the development of sales processes, policies and incentive plans, along with embedding organisational changes, including sales and team reorganisations, integrations, acquisitions and divestitures. Proven track record of generating new business, establishing cultures of excellence, and developing and leading motivated and cohesive teams to support the execution of strategic plans and objectives. Specialities: - Enterprise CRM Strategy, Development, Adoption and Measurement - Siebel and com for Sales and Marketing - Sales Tools and Process Re-design and Improvement, Performance Metrics - Marketing Management and Analysis - New Business Targeting and Acquisition - Customer Success Management, Customer Relationship Strengthening - Post-Merger & Acquisition System Integration