Johanna Wood
Senior Product Manager | GTM Strategy | Pre-Sales | Cloud | Applied AI | Data Security
Amazon Web Services (AWS)I started my career keeping Fortune 500 critical systems available and recoverable when failure wasn't an option. This taught me it's never really about the technology.
More
What matters is understanding where a customer is exposed and eliminating that risk as fast as possible. That customer obsession never Every role since has been a different expression of the same thing. In support, I solved customer problems directly, at the source, where the pain was most acute. Moving into pre-sales, I got upstream of the problem, learning what customers needed before they hit a wall and building solutions proactively to move them forward. Product management took that same insight and scaled it, turning patterns from hundreds of customer conversations into solutions that worked for thousands. GTM strategy closed the loop, helping customers understand what was possible and realize the full value of the The results have been concrete. At AWS I influenced $90M in revenue leading enterprise customers through complex cloud migrations, infrastructure modernization, and technology transformation, and drove 33% YoY growth influencing $30M+ in revenue building multi-service solutions for SMB. At Veritas I carried a 5M quota as an SE and hit 100% for three consecutive years while serving as the internal SME for automated disaster recovery and high Most recently I've been applying that same customer lens to AI, building an agent that captures customer feedback at scale and turns it into product insights and roadmap decisions. The technology is new. The problem it solves is not: making sure the customer's voice actually shapes what gets Current focus: Applied AI, cloud and data security, GTM strategy, technology transformation and modernization, and helping product and sales teams work better together.
GTM Index
- AMAZON WEB SERVICES (AWS)JOB
- Specialist Eng GTM Strateg…9M
Specialist Engineering GTM Strategy Lead
Amazon Web Services (AWS)
Built GTM strategy and execution framework across 8 priority products and 10+ specialist domains, now partnering with product teams to drive execution. Designed and built an AI agent using packaged and custom MCP server integrations that captures customer feedback at scale and turns it into product insights and roadmap decisions. Focused on automating GTM activities and improving field productivity through AI-powered tooling.
- Head of Migration & Modern…1Y 3M
Head of Migration & Modernization Solutions
Amazon Web Services (AWS)
Influenced $90M in revenue leading enterprise customers through cloud migrations, infrastructure modernization, and technology transformation. Delivered 5 solutions in 6 months and generated 200+ qualified leads through GTM execution across marketing, sales, and partner channels.
- Sr Product Mgr - WW SMB3Y 3M
Sr Product Manager - WW SMB
Amazon Web Services (AWS)
- Solutions Architect - Migr…1Y 11M
Solutions Architect - Migrations
Amazon Web Services (AWS)
Guided enterprise customers through end-to-end cloud migration journeys from readiness assessment through deployment. Founded a migration ambassador program for 200+ solutions architects that scaled globally and remains operational.
- Sr Technical Account Mgr1Y 8M
Sr Technical Account Manager
Amazon Web Services (AWS)
Strategic technical advisor to enterprise accounts aligning AWS adoption with business objectives. Founded a 24/7 holiday escalation program and TAM coaching program, both still in use today.
- VERITAS TECHNOLOGIESJOB
- Sr Systems Eng4Y 9M
Sr Systems Engineer
Veritas Technologies LLC
Hit 100% of $3.5M quota three consecutive years selling enterprise storage, high availability, and disaster recovery solutions. Internal SME for Veritas automated disaster recovery platform.
- SYMANTECJOB
- Sr Product Mgr - Business…1Y 1M
Sr Product Manager - Business Critical Services
Symantec
Brought a premium backup and recovery assessment service to market on time and within budget leading a 12-person cross-functional team.
- Sr Principal Business Crit…5Y 2M
Sr Principal Business Critical Engineer
Symantec
Delivered premium on-site support to Fortune 500 enterprise customers maintaining a 90% renewal rate for Business Critical Support services.
- Sr Principal Technical Sup…1Y 10M
Sr Principal Technical Support Engineer - Diamond Team/Time Based Escalations
Symantec
Built and led specialized escalations team supporting Fortune 500 customers across high availability, disaster recovery, and storage management on Solaris, AIX, Linux, and HPUX.
- Sr Technical Support Eng -…3Y 5M
Sr Technical Support Engineer - Technical Lead
Symantec
• Senior technical mentor to front-line support engineers providing day-to-day direction as well as training and assistance in the proper handling of high-severity customer issues. • Served as liaison between customers and engineering teams to facilitate bug fix escalations, often involving the creation of test environments to recreate customer-reported issues.
- Sr Technical Support Eng2Y 8M
Sr Technical Support Engineer
Symantec
• Solved problems for customers using VERITAS products focused on high availability, disaster recovery, and storage management on Solaris, AIX, Linux and HPUX. • Deep evaluation of product code, log files, and system core dumps to troubleshoot Veritas products and their system integrations. • Articulated technical information for bug reports, published troubleshooting, and created instructional documentation.
- PREVAIL TECHNOLOGIESJOB
- Technology Consultant6M
Technology Consultant
Prevail Technologies
Onsite consulting for AIX and Solaris systems planning, installation, and migrations.
- PRINCIPAL FINANCIAL GROUPJOB
- IT Analyst - Lead2Y 11M
IT Analyst - Lead
Principal Financial Group
Administered AIX and Solaris enterprise infrastructure for a Fortune 500 financial services organization.
- Job: Amazon Web Services (AWS) — Specialist Engineering GTM Strategy Lead · 2026-01 – present · 7 mo — Built GTM strategy and execution framework across 8 priority products and 10+ specialist domains, now partnering with product teams to drive execution. Designed and built an AI agent using packaged and custom MCP server integrations that captures customer feedback at scale and turns it into product insights and roadmap decisions. Focused on automating GTM activities and improving field productivity through AI-powered tooling.
- Job: Amazon Web Services (AWS) — Head of Migration & Modernization Solutions · 2025-03 – 2026-06 · 1y 3mo — Influenced $90M in revenue leading enterprise customers through cloud migrations, infrastructure modernization, and technology transformation. Delivered 5 solutions in 6 months and generated 200+ qualified leads through GTM execution across marketing, sales, and partner channels.
- Job: Amazon Web Services (AWS) — Solutions Architect - Migrations · 2020-01 – 2021-12 · 1y 11mo — Guided enterprise customers through end-to-end cloud migration journeys from readiness assessment through deployment. Founded a migration ambassador program for 200+ solutions architects that scaled globally and remains operational.
- Job: Amazon Web Services (AWS) — Sr Technical Account Manager · 2018-05 – 2020-01 · 1y 8mo — Strategic technical advisor to enterprise accounts aligning AWS adoption with business objectives. Founded a 24/7 holiday escalation program and TAM coaching program, both still in use today.
- Job: Veritas Technologies LLC — Sr Systems Engineer · 2013-08 – 2018-05 · 4y 9mo — Hit 100% of $3.5M quota three consecutive years selling enterprise storage, high availability, and disaster recovery solutions. Internal SME for Veritas automated disaster recovery platform.
- Job: Symantec — Sr Product Manager - Business Critical Services · 2012-07 – 2013-08 · 1y 1mo — Brought a premium backup and recovery assessment service to market on time and within budget leading a 12-person cross-functional team.
- Job: Symantec — Sr Principal Business Critical Engineer · 2007-05 – 2012-07 · 5y 2mo — Delivered premium on-site support to Fortune 500 enterprise customers maintaining a 90% renewal rate for Business Critical Support services.
- Job: Symantec — Sr Principal Technical Support Engineer - Diamond Team/Time Based Escalations · 2005-07 – 2007-05 · 1y 10mo — Built and led specialized escalations team supporting Fortune 500 customers across high availability, disaster recovery, and storage management on Solaris, AIX, Linux, and HPUX.
- Job: Symantec — Sr Technical Support Engineer - Technical Lead · 2002-01 – 2005-06 · 3y 5mo — • Senior technical mentor to front-line support engineers providing day-to-day direction as well as training and assistance in the proper handling of high-severity customer issues. • Served as liaison between customers and engineering teams to facilitate bug fix escalations, often involving the creation of test environments to recreate customer-reported issues.
- Job: Symantec — Sr Technical Support Engineer · 1999-11 – 2002-07 · 2y 8mo — • Solved problems for customers using VERITAS products focused on high availability, disaster recovery, and storage management on Solaris, AIX, Linux and HPUX. • Deep evaluation of product code, log files, and system core dumps to troubleshoot Veritas products and their system integrations. • Articulated technical information for bug reports, published troubleshooting, and created instructional documentation.
- Job: Prevail Technologies — Technology Consultant · 1999-05 – 1999-11 · 6 mo — Onsite consulting for AIX and Solaris systems planning, installation, and migrations.
- Job: Principal Financial Group — IT Analyst - Lead · 1996-06 – 1999-05 · 2y 11mo — Administered AIX and Solaris enterprise infrastructure for a Fortune 500 financial services organization.
- Job: Amazon Web Services (AWS) — Sr Product Manager - WW SMB · 2021-12 – 2025-03 · 3y 3mo
- School: Western Illinois University — BA, MIS Major Computer Science Minor
Skills
Playbooks
All playbooks →No playbooks indexed for this profile yet.