Hetal Kothari
Software Engineering and Technology Leader 💻 Learner• Customer Service Delivery • Architecture •GTM and Partner Enablement
Software development leader designing and engineering intelligent and modern services for infrastructure hosting. Hire and lead the team to manage challenges by working with partners across the organization.
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Help develop “best of the breed” products and services as leader and visionary. Drive customer-focused strategy to make long-term product trade-offs consistent with division and company mission and objectives. Expertise: Cloud Migration, Agile and Delivery Transformation, Testing Transformation, IT Operation Management and Transformation, Continuous Integration and Continuous Delivery Implementation, Automation Implementation, Global Delivery Management, Agile Development and Scrum coaching, Transition Management, Executive reporting, Product Development and Delivery, Resource Management, Release Management, and Organizational Change Management, Program Management and Governance, Account Management and P&L Management.
GTM Index
- DIRECTVJOB
- Principal Program Mgr4Y 4M
Principal Program Manager
DIRECTV
- TECH MAHINDRAJOB
- @Google->GTM Program and P…7M
@Google->GTM Program and Partner Program and Launches, Google Cloud
Tech Mahindra
GTM and Partner Program Launch Team member
- @Google->Partner Program,…6M
@Google->Partner Program, Google Cloud
Tech Mahindra
Partner Program and Launches Team member
- Customer Delivery Head - E…1Y 11M
Customer Delivery Head - Ernst & Young ➤ Service Delivery • Account Management • Team Leadership
Tech Mahindra
Established new account and delivery model while providing pre-sales and solution support for proposals for the sales team.
- Program Delivery Mgr4M
Program Delivery Manager at Ernst & Young ➤ Software Development • Scrum • Azure
Tech Mahindra
Led a development Scrum team charged with migrating applications to Azure cloud.
- Program Dir - Sprint USA ➤…9M
Program Director - Sprint USA ➤ Project Management • Program Management • Testing • Quality
Tech Mahindra
Created program structure and project plan guiding client and TechM team to follow timelines for implementing Testing transformation aimed to transform 15 testing tracks. Tracked weekly progress and reported to Vice President and Chief Technology Officer.
- Program Delivery Mgr - AT&…3Y 6M
Program Delivery Manager - AT&T ➤ Workflow Enhancement • Net Promoter Score Management
Tech Mahindra
Led IT operations and technical support teams for L1, L2, L3( 300+) following ITSM principle for multiple applications. Improved annual $$M managed service agreement for providing multi-domain and multi-application (100+) production support and improved client satisfaction rating by over 30% in two years and implemented Automation.
- Transition and Program Del…2Y
Transition and Program Delivery Manager - KPN Group, Belgium and India ➤ Program Management
Tech Mahindra
Oversaw 200+ employees transition team for six months transition across three tracks. Implemented stakeholder management and transition reporting for Executive Steering Committee. Post-transition led program and project teams to deliver program/projects within budget as part of $$ per-year program and established standard governance and reporting practice for projects.
- Offshore Delivery Mgr - Br…4Y 9M
Offshore Delivery Manager - British Telecom ➤ Development • OSS • Agile • Process Improvement
Tech Mahindra
Development and delivery of various OSS components in Agile environment transforming delivery model to successfully deliver user stories.
- Program Delivery Mgr1Y 7M
Program Delivery Manager
Tech Mahindra
- Senior Consultant8M
Senior Consultant
Tech Mahindra
Worked as Senior Project Manager / Delivery Manager March 2005 - November 2005 Development and Delivery of multiple projects
- Consultant3M
Consultant
Tech Mahindra
Worked as Project Manager. Client - Motorola. Lead team for developing and delivering applications to Motorola. Java / Suna One Application Server
- Consultant1Y 7M
Consultant / Rockwell Automation Implementation
Tech Mahindra
Worked as Project Leader for Product - Enterprise Platform
- TATA CONSULTANCY SERVICESJOB
- Consultant3M
Consultant
Tata Consultancy Services
Worked as Consultant for TCS in Microsoft ODC
- Product Development - Seni…4Y 11M
Product Development - Senior Software analyst
Tata Consultancy Services
Worked on two Products - RTWO - Executive Information System - Implementation of RTWO at LTU , Germany - EX - Accounting system for HLL. Additional module -Target setting and Order handling were addedfor HLL Technologies / Tools : PVCS, ACTOR, WATCOM SQL, Visual C++, Visual SourceSafe, OLE, COM
- TRADESTATION TECHNOLOGIESJOB
- Product Development - Soft…3Y
Product Development - Software Engineer
TradeSTation Technologies
Development of various applications using VC++, OLE, COM Technologies.
- SYSTEM TASK GROUP LIMITEDJOB
- Product Development - Seni…1Y 4M
Product Development - Senior System Analyst
System Task Group Limited
Worked as Developer for System Task Group. As a consultant to CText Limited in Ann Arbor Michigan C++, Visual age
- NATIONAL ENVIRONMENTAL ENGINEERING RESEARCH INSTITUTEJOB
- Project Scientist3Y 2M
Project Scientist
National Environmental Engineering Research Institute
Worked on Junior Project Fellow, Senior Project Fellow and Project Scientist. Worked on C, Arc-Info (GIS), ERDAS (Remote Sensing), INGRESS. ARC-INFO / GIS was first setup in the Central India and was involved from Startup.
- Job: DIRECTV — Principal Program Manager · 2022-06 – present · 4y 2mo
- Job: Tech Mahindra — @Google->GTM Program and Partner Program and Launches, Google Cloud · 2021-11 – 2022-06 · 7 mo — GTM and Partner Program Launch Team member
- Job: Tech Mahindra — @Google->Partner Program, Google Cloud · 2021-04 – 2021-10 · 6 mo — Partner Program and Launches Team member
- Job: Tech Mahindra — Customer Delivery Head - Ernst & Young ➤ Service Delivery • Account Management • Team Leadership · 2019-04 – 2021-03 · 1y 11mo — Established new account and delivery model while providing pre-sales and solution support for proposals for the sales team.
- Job: Tech Mahindra — Program Delivery Manager at Ernst & Young ➤ Software Development • Scrum • Azure · 2018-12 – 2019-04 · 4 mo — Led a development Scrum team charged with migrating applications to Azure cloud.
- Job: Tech Mahindra — Program Director - Sprint USA ➤ Project Management • Program Management • Testing • Quality · 2018-02 – 2018-11 · 9 mo — Created program structure and project plan guiding client and TechM team to follow timelines for implementing Testing transformation aimed to transform 15 testing tracks. Tracked weekly progress and reported to Vice President and Chief Technology Officer.
- Job: Tech Mahindra — Program Delivery Manager - AT&T ➤ Workflow Enhancement • Net Promoter Score Management · 2014-07 – 2018-01 · 3y 6mo — Led IT operations and technical support teams for L1, L2, L3( 300+) following ITSM principle for multiple applications. Improved annual $$M managed service agreement for providing multi-domain and multi-application (100+) production support and improved client satisfaction rating by over 30% in two years and implemented Automation.
- Job: Tech Mahindra — Transition and Program Delivery Manager - KPN Group, Belgium and India ➤ Program Management · 2012-06 – 2014-06 · 2y — Oversaw 200+ employees transition team for six months transition across three tracks. Implemented stakeholder management and transition reporting for Executive Steering Committee. Post-transition led program and project teams to deliver program/projects within budget as part of $$ per-year program and established standard governance and reporting practice for projects.
- Job: Tech Mahindra — Offshore Delivery Manager - British Telecom ➤ Development • OSS • Agile • Process Improvement · 2007-08 – 2012-05 · 4y 9mo — Development and delivery of various OSS components in Agile environment transforming delivery model to successfully deliver user stories.
- Job: Tech Mahindra — Program Delivery Manager · 2005-12 – 2007-07 · 1y 7mo
- Job: Tech Mahindra — Senior Consultant · 2005-03 – 2005-11 · 8 mo — Worked as Senior Project Manager / Delivery Manager March 2005 - November 2005 Development and Delivery of multiple projects
- Job: Tech Mahindra — Consultant · 2005-03 – 2005-06 · 3 mo — Worked as Project Manager. Client - Motorola. Lead team for developing and delivering applications to Motorola. Java / Suna One Application Server
- Job: Tata Consultancy Services — Consultant · 2004-12 – 2005-03 · 3 mo — Worked as Consultant for TCS in Microsoft ODC
- Job: Tech Mahindra — Consultant / Rockwell Automation Implementation · 2003-04 – 2004-11 · 1y 7mo — Worked as Project Leader for Product - Enterprise Platform
- Job: TradeSTation Technologies — Product Development - Software Engineer · 1999-09 – 2002-09 · 3y — Development of various applications using VC++, OLE, COM Technologies.
- Job: System Task Group Limited — Product Development - Senior System Analyst · 1998-04 – 1999-08 · 1y 4mo — Worked as Developer for System Task Group. As a consultant to CText Limited in Ann Arbor Michigan C++, Visual age
- Job: Tata Consultancy Services — Product Development - Senior Software analyst · 1994 – 1998 · 4y — Worked on two Products - RTWO - Executive Information System - Implementation of RTWO at LTU , Germany - EX - Accounting system for HLL. Additional module -Target setting and Order handling were addedfor HLL Technologies / Tools : PVCS, ACTOR, WATCOM SQL, Visual C++, Visual SourceSafe, OLE, COM
- Job: National Environmental Engineering Research Institute — Project Scientist · 1991-07 – 1994-09 · 3y 2mo — Worked on Junior Project Fellow, Senior Project Fellow and Project Scientist. Worked on C, Arc-Info (GIS), ERDAS (Remote Sensing), INGRESS. ARC-INFO / GIS was first setup in the Central India and was involved from Startup.
- School: Udacity — NanoDegree, Artificial Intelligence Product Manager
- School: Symbiosis International University — Master of Business Administration (MBA), Finance, Human Resource
- School: Nagpur University — B.E, Computer Technology
- School: Saraswati Vidyalaya
Skills
Playbooks
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