Dan Iacono
GTM Engineer & Technical Enablement Leader · Building agentic GTM tools at Augment Code · Previously Glean and Snowflake (founded SE University, 1,000+ certified) · 25 years in tech sales, last 4 AI-native
GTM engineer and technical enablement leader who ships software.
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At Augment Code, I build agentic tools for the GTM org using Claude Code — AI voice role-play, competitive intelligence with automated insights, a Gong-on-steroids call intelligence layer, an API-first LMS, and an account research agent. I call the approach "Enablement as Code": treat enablement deliverables like software, ship them like software, iterate like software. 25 years in technical sales. The last four have been AI-native — and I've never had more fun building. If you're thinking about how AI changes GTM enablement, or you're a GTM leader trying to figure out where to start with agentic tooling, I'd love to compare notes.
GTM Index
- FDELABS.AIJOB
- Partner5M
Partner
fdelabs.ai
- AUGMENT CODEJOB
- GTM Eng & Technical Enable…9M
GTM Engineer & Technical Enablement Manager
Augment Code
• Build technical enablement for the GTM org: demos, live trainings, eLearnings, and AI voice role-plays. • Own competitive intel for GTM. Benchmark competitor tools, ship internal tooling, and write 1-pagers reviewed weekly by the CEO and GTM leadership. • Ship internal applications using my "Enablement as Code" framework. Selected projects (built with Augment Code and Claude Code): • AI Voice Role-Play. Practice arena where GTM reps run pre-built scenarios or generate new ones from a Gong call. Blends an emotional state machine with reverse scoring to keep conversations realistic. • Gong Intelligence. The AI features GTM actually wants out of Gong: chat over all calls, command-of-message…
- GLEANJOB
- Technical Enablement Mgr1Y 4M
Technical Enablement Manager
Glean
First technical enablement hire. Built and led a three-person team supporting GTM. • Partnered with Field, Product Marketing, and Product Management to drive Glean adoption inside the GTM org. • Ran weekly product enablement with live demos, including sample agents the field could repurpose. • Designed and delivered the first technical GTM onboarding program: four live stand-and-deliver components plus a hands-on lab certification. • Authored custom-connector training (Python, Jupyter) for internal SEs and customers.
- SNOWFLAKEJOB
- Dir, Global SE & Enablemen…8M
Director, Global SE & Enablement Platform Tools
Snowflake
Promoted to run SE Enablement GTM and the sales enablement tooling stack (Seismic CMS and LMS). Managed 2 managers and 11 ICs. • Architected and launched SE University, certifying 1,000+ SEs across 5 specialties. • Led leadership development for Sales Engineering, later extended to Sales. • Reduced platform costs and paid down tech debt by standing up the Architectural Solution Board. • Brought in Demo2Win and Crucial Conversations to deliver soft-skills training faster than building in-house. • Presented to the CEO, ELT, and VPs at global events. Bonuses over 120% of target.
- Dir, Global SE Enablement1Y 3M
Director, Global SE Enablement
Snowflake
Transformed SE Enablement, at the request of the Global SVP of SE, from a project-management function into a technical SE acceleration team aligned to MEDDPICC. • Built and delivered the GTM technical enablement strategy, tightening Sales and SE alignment. • Ran TechUP events, in-person and virtual, to prep SEs for major customer engagements.
- Sr. Mgr Field CTO Office,…1Y 8M
Sr. Manager Field CTO Office, North America
Snowflake
Managed 15–17 direct reports across AI, Applications, and Performance. Scaled the org 5x. • Aligned FCTO resources with Sales and SE leadership to win opportunities. • Built the global AI FCTO team from zero to deliver on Snowflake's AI strategy.
- COMMVAULTJOB
- Senior Mgr Sales Eng - Ame…1Y 4M
Senior Manager Sales Engineering - Americas North East Enterprise & Commercial
Commvault
Owned a $37M quota and built a team of 8 SEs supporting 3 sales directors. Created a rapid SE onboarding checklist that cut time to productivity to under 90 days.
- Senior Dir - World Wide Al…2Y 9M
Senior Director - World Wide Alliances Architecture
Commvault
Led 12 architects across the US, Europe, and India supporting HPE, Cisco, NetApp, and other major partners. Built a rapid business-case method that drove $4M in new software.
- Dir - Worldwide Services D…9M
Director - Worldwide Services Development
Commvault
Managed strategy and creation of a $20M+ global services portfolio.
- Mgr - Services Development2Y 10M
Manager - Services Development
Commvault
Built archive-migration and tape-retirement services that added $5M+ in revenue. Cut service offering time to market by 50% through a standard methodology.
- IDCJOB
- Research Dir11M
Research Director
IDC
IDC Research provides market intelligence, advisory services, and events for IT, telecom, and consumer technology markets. ● Represented IDC in speaking engagements at industry events, corporate marketing videos, and private product and sales meetings for companies including HDS, Pure Storage, SolidFire, et al. ● Developed and modeled IDC’s first All Flash Array Market forecast. ● Researched and authored several market reports on all flash arrays, cloud, and enterprise storage. ● Led custom consulting efforts to provide unique market perspective for IDC clients including Intel.
- GLASSHOUSE TECHNOLOGIESJOB
- Storage Practice Lead1Y
Storage Practice Lead
GlassHouse Technologies
Glasshouse was a global provider of datacenter consulting services acquired by Signature Technology Group in 2014. I had previously worked at Glasshouse a year earlier as a consultant and returned to lead the Storage Practice. ● Implemented leveraged model staffing plan to increase consultant bandwidth by 50%. ● Developed and deployed seven-layer financial TCO model for chargeback of IT services for clients. ● Drove initiatives to rationalize and standardize deliverables to clients resulting in higher margins. ● Managed multiple concurrent project teams on diverse initiatives. ● Delivered presentations to VP and C-suite executives. Clients included Coca Cola, Ace Group, Citizens Banks, M&T…
- Senior Consultant9M
Senior Consultant
GlassHouse Technologies
In my first role with GlassHouse I served as technical lead for three engineers on a large engagement for Morgan Stanley ($35M/yr storage client), led storage architecture workshops, and developed storage KPIs. Clients included Honeywell and Boston College.
- BRIDGEVIEW PARTNERSJOB
- Managing Dir1Y
Managing Director
BridgeView Partners
I was Bridgeview's first hire and recruited to develop the business strategy and establish processes for a new regional consulting firm. ● Recruited as company’s first hire to develop business strategy and establish processes. ● Managed a 15-member team and multiple vendors on a $750K project to implement POD architecture delivered on-time and under budget for TIAA-CREF across two datacenters ● Developed, delivered, and presented Financial-IT (FIT) Check assessment product to the GE Capital’s CIO and Cigna’s VP of Infrastructure. ● Provided pre-sales support by delivering sales presentations, writing SOW’s, and level of effort modeling. ● Managed and monitored multiple concurrent project e…
- PHILADELPHIA INSURANCE COMPANIESJOB
- Mgr - Storage and Replicat…6M
Manager - Storage and Replication
Philadelphia Insurance Companies
At PIC I had a mix of leadership and technical responsibilities. Our accomplishments included design of a new data replication strategy that led to 66% reduction in duplicate data, re-architecture of a Commvault backup to save nearly $200K, and implementation of Six Sigma improvement plan to achieve consistent backup SLA achievement.
- Job: IDC — Research Director · 2012-08 – 2013-07 · 11 mo — IDC Research provides market intelligence, advisory services, and events for IT, telecom, and consumer technology markets. ● Represented IDC in speaking engagements at industry events, corporate marketing videos, and private product and sales meetings for companies including HDS, Pure Storage, SolidFire, et al. ● Developed and modeled IDC’s first All Flash Array Market forecast. ● Researched and authored several market reports on all flash arrays, cloud, and enterprise storage. ● Led custom consulting efforts to provide unique market perspective for IDC clients including Intel.
- Job: Commvault — Manager - Services Development · 2013-07 – 2016-05 · 2y 10mo — Built archive-migration and tape-retirement services that added $5M+ in revenue. Cut service offering time to market by 50% through a standard methodology.
- Job: Commvault — Senior Manager Sales Engineering - Americas North East Enterprise & Commercial · 2019-11 – 2021-03 · 1y 4mo — Owned a $37M quota and built a team of 8 SEs supporting 3 sales directors. Created a rapid SE onboarding checklist that cut time to productivity to under 90 days.
- Job: fdelabs.ai — Partner · 2026-05 – present · 3 mo
- Job: Commvault — Senior Director - World Wide Alliances Architecture · 2017-02 – 2019-11 · 2y 9mo — Led 12 architects across the US, Europe, and India supporting HPE, Cisco, NetApp, and other major partners. Built a rapid business-case method that drove $4M in new software.
- Job: Snowflake — Sr. Manager Field CTO Office, North America · 2021-03 – 2022-11 · 1y 8mo — Managed 15–17 direct reports across AI, Applications, and Performance. Scaled the org 5x. • Aligned FCTO resources with Sales and SE leadership to win opportunities. • Built the global AI FCTO team from zero to deliver on Snowflake's AI strategy.
- Job: Glean — Technical Enablement Manager · 2024-09 – 2026-01 · 1y 4mo — First technical enablement hire. Built and led a three-person team supporting GTM. • Partnered with Field, Product Marketing, and Product Management to drive Glean adoption inside the GTM org. • Ran weekly product enablement with live demos, including sample agents the field could repurpose. • Designed and delivered the first technical GTM onboarding program: four live stand-and-deliver components plus a hands-on lab certification. • Authored custom-connector training (Python, Jupyter) for internal SEs and customers.
- Job: BridgeView Partners — Managing Director · 2010-06 – 2011-06 · 1y — I was Bridgeview's first hire and recruited to develop the business strategy and establish processes for a new regional consulting firm. ● Recruited as company’s first hire to develop business strategy and establish processes. ● Managed a 15-member team and multiple vendors on a $750K project to implement POD architecture delivered on-time and under budget for TIAA-CREF across two datacenters ● Developed, delivered, and presented Financial-IT (FIT) Check assessment product to the GE Capital’s CIO and Cigna’s VP of Infrastructure. ● Provided pre-sales support by delivering sales presentations, writing SOW’s, and level of effort modeling. ● Managed and monitored multiple concurrent project e…
- Job: Augment Code — GTM Engineer & Technical Enablement Manager · 2026-01 – present · 7 mo — • Build technical enablement for the GTM org: demos, live trainings, eLearnings, and AI voice role-plays. • Own competitive intel for GTM. Benchmark competitor tools, ship internal tooling, and write 1-pagers reviewed weekly by the CEO and GTM leadership. • Ship internal applications using my "Enablement as Code" framework. Selected projects (built with Augment Code and Claude Code): • AI Voice Role-Play. Practice arena where GTM reps run pre-built scenarios or generate new ones from a Gong call. Blends an emotional state machine with reverse scoring to keep conversations realistic. • Gong Intelligence. The AI features GTM actually wants out of Gong: chat over all calls, command-of-message…
- Job: GlassHouse Technologies — Senior Consultant · 2009-09 – 2010-06 · 9 mo — In my first role with GlassHouse I served as technical lead for three engineers on a large engagement for Morgan Stanley ($35M/yr storage client), led storage architecture workshops, and developed storage KPIs. Clients included Honeywell and Boston College.
- Job: Snowflake — Director, Global SE Enablement · 2022-11 – 2024-02 · 1y 3mo — Transformed SE Enablement, at the request of the Global SVP of SE, from a project-management function into a technical SE acceleration team aligned to MEDDPICC. • Built and delivered the GTM technical enablement strategy, tightening Sales and SE alignment. • Ran TechUP events, in-person and virtual, to prep SEs for major customer engagements.
- Job: Philadelphia Insurance Companies — Manager - Storage and Replication · 2009-03 – 2009-09 · 6 mo — At PIC I had a mix of leadership and technical responsibilities. Our accomplishments included design of a new data replication strategy that led to 66% reduction in duplicate data, re-architecture of a Commvault backup to save nearly $200K, and implementation of Six Sigma improvement plan to achieve consistent backup SLA achievement.
- Job: Commvault — Director - Worldwide Services Development · 2016-05 – 2017-02 · 9 mo — Managed strategy and creation of a $20M+ global services portfolio.
- Job: Snowflake — Director, Global SE & Enablement Platform Tools · 2024-01 – 2024-09 · 8 mo — Promoted to run SE Enablement GTM and the sales enablement tooling stack (Seismic CMS and LMS). Managed 2 managers and 11 ICs. • Architected and launched SE University, certifying 1,000+ SEs across 5 specialties. • Led leadership development for Sales Engineering, later extended to Sales. • Reduced platform costs and paid down tech debt by standing up the Architectural Solution Board. • Brought in Demo2Win and Crucial Conversations to deliver soft-skills training faster than building in-house. • Presented to the CEO, ELT, and VPs at global events. Bonuses over 120% of target.
- Job: GlassHouse Technologies — Storage Practice Lead · 2011-07 – 2012-07 · 1y — Glasshouse was a global provider of datacenter consulting services acquired by Signature Technology Group in 2014. I had previously worked at Glasshouse a year earlier as a consultant and returned to lead the Storage Practice. ● Implemented leveraged model staffing plan to increase consultant bandwidth by 50%. ● Developed and deployed seven-layer financial TCO model for chargeback of IT services for clients. ● Drove initiatives to rationalize and standardize deliverables to clients resulting in higher margins. ● Managed multiple concurrent project teams on diverse initiatives. ● Delivered presentations to VP and C-suite executives. Clients included Coca Cola, Ace Group, Citizens Banks, M&T…
- School: La Salle University — MBA, Management · 2007
- School: Penn State — Bachelor of Arts (B.A.), Telecommunications · 2000
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