GTM Index
Submit a playbook

Dana Chen

GTM Operations Lead, Customer Success - Wiz | Google

Location n/a
Googleex-Rapid7ex-ClickSoftware

Accomplished leader of technical customer services strategy and operations, with extensive background leading and growing technical support groups. Specialize in program management for customer operations, driving efficiency and excellence.

More

Master of building resilient operations and fostering culture of continuous improvement. Experience in fast-growing startups and publicly traded enterprise software companies. BSc in Aerospace engineering.

LinkedInBrowse people

Claim profile

Career Timeline

GTM Index

  1. GOOGLEJOB
    1. GTM Operations Lead, Custo…
      2M
  2. WIZJOB
    1. Customer Success Operation…
      4M
  3. SNYKJOB
    1. Senior Revenue Operations…
      2Y 1M
  4. RAPID7JOB
    1. Senior Mgr, Support Operat…
      10M
  5. CYBEREASONJOB
    1. Support Mgr
      3Y 10M
  6. CLICKSOFTWAREJOB
    1. Technical Program Mgr
      1Y 4M
    2. Technical Team Lead
      2Y 7M
    3. Support Eng
      2Y 11M
  7. ISRAEL NATIONAL MUSEUM OF SCIENCE TECHNOLOGY AND SPACEJOB
    1. Senior lead instructor
      4Y 6M

Time in market 18Y 7MOpen 2Closed 7Stints 9

gtmindex.io/p/dana-chen1

Skills

OperationsBusiness ReviewsBusiness Process MappingTechnical Project ManagementReporting & AnalysisDefining RequirementsOptimizationBusiness InsightsOperational ExcellenceKey Performance IndicatorsBusiness PlanningAttention to DetailPresentation SkillsCoachingCommunicationProject Management Office (PMO)Microsoft ExcelObjectives and Key Results (OKRs)Account ManagementStrategic Planning

Playbooks

All playbooks →

No playbooks indexed for this profile yet.

Browse all →