Cory G.

B2B Technology Marketing Executive | Fmr. Head of Product Marketing, Amazon Connect (AWS) | Veteran U.S. Navy Submarine Officer | Babson MBA

Concentrixex-Amazon Web Services (AWS)ex-Convergys

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I've spent my career in technology. The tech is interesting, but what keeps me here is the human side of it.

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How people and organizations adopt something new, experiment with it, and eventually make it their own. Getting adoption to work at scale is usually a culture and people challenge long before it's about the   I've worked this from both sides of the market. At AWS, I ran product marketing for Amazon Connect. Built the positioning and narrative, launched its first generative AI capabilities, and oversaw the marketing programs that helped take it from emerging entrant to a Gartner MQ and Forrester CCaaS Leader. At Concentrix, I'm building out how a BPO and global systems integrator markets AI transformation to enterprise buyers. Most business leaders approach problems from the lens they grew up in - marketing, operations, engineering, services, product. I've gotten in the habit of understanding where people and markets actually are, finding the blind spots, and working backwards from where we need to be. It's especially true now as agentic AI reshapes how CX technology gets built, sold, and Former S. Navy Submarine Officer. Babson MBA. Based in Boston.