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Carlos Bernardes

GTM Operations, LATAM & Iberia | CRM, Lifecycle & Revenue Operations | AI Automation | HubSpot

Location n/a
Watiex-Connectly.aiex-OmniChat

I build and scale the systems behind go-to-market execution across LATAM & My work sits at the intersection of GTM Operations, CRM, lifecycle marketing and revenue operations.

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I connect strategy, data and execution across Marketing, Sales, Product and Partnerships - turning regional growth priorities into measurable, repeatable operating At ai, I owned LATAM GTM strategy and CRM/outbound operations, generating $14M+ in pipeline across 300+ opportunities. I designed multichannel programs across email, LinkedIn and WhatsApp and led a stack including HubSpot, Lemlist, Apollo, Clay, Sales Navigator, Dripify and At Wati, I drive regional initiatives across lifecycle journeys, ICP/PQL logic, lead scoring and routing, SDR workflows, executive reporting, CRM automation and AI-assisted qualification and proposal My background spans 6+ years across WhatsApp Business, conversational commerce, customer growth and GTM operations. I am strongest at turning ambiguous growth challenges into scalable workflows that improve decision-making, reduce manual work and give revenue teams greater operational Core areas: GTM Operations | CRM Strategy | Lifecycle Marketing | Revenue Operations | Marketing Automation | HubSpot | AI Automation | Outbound Systems | Funnel Analytics | LATAM & Iberia

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Career Timeline

GTM Index

  1. WATIJOB
    1. GTM Operations, LATAM & Ib…
      3M
  2. CONNECTLY.AIJOB
    1. LATAM GTM Strategy
      2Y
  3. OMNICHATJOB
    1. Customer Growth Specialist…
      4M
    2. Customer Growth Specialist I
      1Y
    3. Customer Service Specialist
      2M
    4. Customer Service Analyst S…
      10M
    5. Customer Service Analyst P…
      4M
    6. Customer Service Analyst J…
      9M
  4. VIVO (TELEFÔNICA BRASIL)JOB
    1. Customer Experience Analyst
      1Y
  5. AVIVAJOB
    1. Service and tourist guide
      7M

Time in market 7Y 2MOpen 1Closed 9Stints 10

gtmindex.io/p/carloseabern

Skills

HubSpotLemlistApolloClayMarketing AutomationLifecycle MarketingGo-to-Market StrategySales OperationsIdentifying TrendsEstratégias de crescimentoComunicações empresariaisCondução de reuniõesNet Promoter ScoreResolução de conflitosCriação de artigoSoftware B2BInteração com clientesBase de clientesExecutivos de contasCustomer Relationship Management (CRM)EnglishDesenvolvimento de relacionamentosAumento e retenção de vendas (Upsell)Gestão de relacionamento com o cliente (CRM)

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