Bharadwaj Tippara
GTM @ Zuddl | Ex- Whatfix, Wati | Systems Engineering | Workflow Automation | AI Solutions | B2B SaaS
Zuddl
ex-WhatfixI’m a GTM Systems Engineer with 4+ years of experience helping B2B SaaS businesses implement, integrate, and scale customer-facing solutions across APIs, automation, and onboarding workflows.
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My work sits at the intersection of technical consulting, implementation, and problem-solving, where I translate business requirements into scalable solutions that improve adoption, efficiency, and customer outcomes. At Wati, I work on API integrations, workflow automation, and consultative solution design for SMB and enterprise customers across CRM, eCommerce, and support ecosystems. Previously at Whatfix, I partnered with global clients on technical onboarding, product configurations, custom solutions, analytics-led adoption, and troubleshooting across complex digital environments. I’m hands-on with REST APIs, webhooks, JavaScript, Python, SQL, Postman, WhatsApp Business API, and low-code/no-code tools such as Zapier, Make, and n8n. I thrive in AI automation, customer solution architecture, and building systems that reduce manual work while increasing business Core areas: Systems Engineering, Solutions Engineering, Implementation Consulting, Technical Account Management, API Integrations, Workflow Automation, AI/Automation Consulting, Customer Onboarding, SaaS Solution Design.
GTM Index
- ZUDDLJOB
- Founding GTM Systems Eng3M
Founding GTM Systems Engineer
Zuddl
Building the systems layer that turns GTM intent into pipeline - data, routing, enrichment, intelligence and the automation between them.
- WATIJOB
- Solutions Eng2Y 6M
Solutions Engineer
Wati
In my role, I: - Design and implement AI-powered customer engagement workflows, chatbots, and agentic automation solutions for SMB and Enterprise clients, helping teams improve lead qualification, support deflection, response times, and customer engagement across WhatsApp. - Build tailored API-based integrations across CRMs, eCommerce platforms, marketing tools, and internal systems using REST APIs, webhooks, JavaScript, Node.js, Postman, SQL, Shopify, WooCommerce, and automation platforms. - Work hands-on with Wati’s AI capabilities, including Astra AI and custom chatbot flows, to configure agent behavior, define business logic, create fallback paths, structure knowledge-based responses…
- WHATFIXJOB
- Solutions Eng1Y 9M
Solutions Engineer | Global Consulting and Customer Success
Whatfix
- Spearheaded the end-to-end onboarding of global enterprise clients across multiple regions, ensuring seamless deployment of Whatfix’s digital adoption platform at scale. - Collaborated directly with customer engineering, product, and IT teams to implement complex technical configurations, including SSO, SCIM, custom API integrations, and multi-environment setups. - Engineered tailored solutions for unique business use cases through deep requirement analysis, architecture reviews, and cross-functional brainstorming with product and customer teams. - Delivered actionable insights to clients using in-depth user analytics, behavioral segmentation, and engagement tracking to optimize adopti…
- LOVELY PROFESSIONAL UNIVERSITYSCHOOL
- Bachelor of Technology - B…3Y 9M
Bachelor of Technology - BTech, Computer Science
Lovely Professional University
- BOARD INFINITYJOB
- ML Eng2M
ML Engineer
Board Infinity
- ZESTIOT: IOT/AI POWERED CONNECTED OPERATIONS PLATFORMJOB
- Python Developer2M
Python Developer
ZestIoT: IoT/AI powered connected operations platform
- SRI CHAITANYA COLLEGE OF EDUCATIONSCHOOL
- Sri Chaitanya College of Education1Y 9M
Sri Chaitanya College of Education
Sri Chaitanya College of Education
- Job: Board Infinity — ML Engineer · 2021-05 – 2021-07 · 2 mo
- Job: Whatfix — Solutions Engineer | Global Consulting and Customer Success · 2022-04 – 2024-01 · 1y 9mo — - Spearheaded the end-to-end onboarding of global enterprise clients across multiple regions, ensuring seamless deployment of Whatfix’s digital adoption platform at scale. - Collaborated directly with customer engineering, product, and IT teams to implement complex technical configurations, including SSO, SCIM, custom API integrations, and multi-environment setups. - Engineered tailored solutions for unique business use cases through deep requirement analysis, architecture reviews, and cross-functional brainstorming with product and customer teams. - Delivered actionable insights to clients using in-depth user analytics, behavioral segmentation, and engagement tracking to optimize adopti…
- Job: Wati — Solutions Engineer · 2024-01 – 2026-07 · 2y 6mo — In my role, I: - Design and implement AI-powered customer engagement workflows, chatbots, and agentic automation solutions for SMB and Enterprise clients, helping teams improve lead qualification, support deflection, response times, and customer engagement across WhatsApp. - Build tailored API-based integrations across CRMs, eCommerce platforms, marketing tools, and internal systems using REST APIs, webhooks, JavaScript, Node.js, Postman, SQL, Shopify, WooCommerce, and automation platforms. - Work hands-on with Wati’s AI capabilities, including Astra AI and custom chatbot flows, to configure agent behavior, define business logic, create fallback paths, structure knowledge-based responses…
- Job: ZestIoT: IoT/AI powered connected operations platform — Python Developer · 2021-01 – 2021-03 · 2 mo
- Job: Zuddl — Founding GTM Systems Engineer (Founding GTM) · 2026-07 – present · 1 mo — Building the systems layer that turns GTM intent into pipeline - data, routing, enrichment, intelligence and the automation between them.
- School: Lovely Professional University — Bachelor of Technology - BTech, Computer Science · 2018-07 – 2022-04
- School: Sri Chaitanya College of Education · 2016-06 – 2018-03
- School: Sri Sathya Sai Vidya Vihar High School — High School/Secondary · 2016-04
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ex-J.P. Morgan