Brian Cloughley
Customer Experience Executive @ Standard Metrics | Advisor | Investor | Ex-Affinity, ADSK, Accenture
ex-AccentureEnterprise SaaS GTM Senior Executive with global experience in multiple industries (Financial Services, High tech, Construction, Media & Entertainment) in the following key functions: business operations, customer success, go-to-market and people management.
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I have a passion for instilling a culture of learning and experimentation on teams to enable innovation and rapid growth. EXPERTISE • Leading and mentoring empowered teams in dynamic, fast-paced environments • Innovating in customer success – growth, retention, full customer adoption journey • Management excellence – setting business outcomes, holding departments accountable, driving business success • Sustaining long-term customer relationships • Growing recurring revenue for SaaS / Cloud Enterprise businesses • Management and business execution for international and multi-cultural teams • Delivering professional services solutions for software and technology companies
GTM Index
- STANDARD METRICSJOB
- Head of Customer Experience2Y 7M
Head of Customer Experience
Standard Metrics
- ENBOARDERJOB
- Advisor, GTM Strategy3Y 7M
Advisor, GTM Strategy | Expansions | Growth | GRR | Adoption
Enboarder
- REEF.AIJOB
- Advisor, Product Strategy3Y 6M
Advisor, Product Strategy | GTM Strategy | First 50
reef.ai
- FIELDGUIDEJOB
- Advisor, GTM Strategy3M
Advisor, GTM Strategy | Customer Success | Growth and Expansion
Fieldguide
- AFFINITY,JOB
- SVP, Customer Success and…2Y 1M
SVP, Customer Success and Revenue Expansion
Affinity, Inc.
- VP of Customer Success and…2Y 1M
VP of Customer Success and Revenue Expansion
Affinity, Inc.
- COMFY (BY BUILDING ROBOTICS)JOB
- VP Of Customer Success & E…1Y 6M
VP Of Customer Success & Expansion
Comfy (by Building Robotics)
- AUTODESKJOB
- Dir, BIM 360 Construction…1Y 1M
Director, BIM 360 Construction Cloud Business (interim)
Autodesk
- Dir, Business Operations &…2Y 9M
Director, Business Operations & Customer Success BIM 360
Autodesk
- Dir, Global Sales Training…2Y 4M
Director, Global Sales Training Programs
Autodesk
- Senior Mgr, WW Channel Rea…5Y 1M
Senior Manager, WW Channel Readiness
Autodesk
- ACCENTUREJOB
- Mgr, High Tech & Media Ent…9Y 4M
Manager, High Tech & Media Entertainment Clients Worldwide
Accenture
- HONEYWELLJOB
- Manufacturing Eng Intern1Y
Manufacturing Engineer Intern
Honeywell
- Job: Fieldguide — Advisor, GTM Strategy | Customer Success | Growth and Expansion · 2023-03 – 2023-06
- Job: Accenture — Manager, High Tech & Media Entertainment Clients Worldwide · 1996-05 – 2005-09
- Job: Standard Metrics — Head of Customer Experience · 2024-01 – present
- Job: Autodesk — Director, Global Sales Training Programs · 2010-10 – 2013-02
- Job: Affinity, Inc. — VP of Customer Success and Revenue Expansion · 2018-12 – 2021-01
- Job: Autodesk — Director, Business Operations & Customer Success BIM 360 · 2013-02 – 2015-11
- Job: Enboarder — Advisor, GTM Strategy | Expansions | Growth | GRR | Adoption · 2023-01 – present
- Job: Autodesk — Director, BIM 360 Construction Cloud Business (interim) · 2015-11 – 2016-12
- Job: Autodesk — Senior Manager, WW Channel Readiness · 2005-09 – 2010-10
- Job: reef.ai — Advisor, Product Strategy | GTM Strategy | First 50 · 2023-02 – present
- Job: Comfy (by Building Robotics) — VP Of Customer Success & Expansion · 2017-05 – 2018-11
- Job: Honeywell — Manufacturing Engineer Intern · 1995-05 – 1996-05
- Job: Affinity, Inc. — SVP, Customer Success and Revenue Expansion · 2021-01 – 2023-02
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