Beverley Newkirk

Global Ecommerce Project Manager, Portfolio and Release Management

Lenovo

May 2013 – Dec 201419 months

•Elicited and documented requirements for a complex enterprise e-commerce platform. •Led the development of E2E and standalone testing strategies, creation of test scenarios, and cross-functional testing team management for major system deployments. •Regularly interfaced with internal staff and vendors in the design and implementation of complex system enhancements. •Managed the organizational change management, and change acceptance criteria. •Project statuses and issues with project teams, high-level project stakeholders, and management. •Partnered with system development teams to resolve all defects to resolution.

CRM Test Engineer

Lenovo

2011 – 201335 months

•Worked with all business units ensuring established standards and guidelines are followed to meet the highest level of quality by using structured testing. •Created test plans for product feature areas, planning test design and execution for each milestone. •Designed and implemented test cases to verify product functionalities, performance, security, and other requirements. •Developed test automation used internally to verify end to end scenarios, traverse all configurations, and tracking performance data. •Planned and drove test code design, scheduling, and implementation. •Partnered closely with developers and project managers to develop the right solutions to foster an environment where…

Web Performance and Operations Data Analyst - Ecommerce

Lenovo

Sep 2012 – May 20138 months

•Collected, analyzed, tested, and validated data across multiple information systems. •Validated simulated data for testing websites (all test phases – UAT, PPT, RT) •Executed PGI/HOH test cases (test, open/manage defects, validation) •Resolved missing data/error issues across project phases. •Validated and supported production data feeds, including lead time feed (HOH), LOIS/IPC (PGI), and exchange rate feed. •Coordinated, communicated, and executed testing activities with cross-functional/international teams.

Sales Business Analyst/Area Lead

Cisco

Oct 2010 – Dec 201114 months

•Compiled, analyzed and maintained business operation metrics - bookings, forecast, pipeline, revenue by customer, sales by technology, employee performance data (stack rankings), goaling account lists, Customer Business Reviews (CBR), and Quarterly Business Reviews (QBR). •Provided research and business intelligence using methodologies, processes, and technologies that transformed raw data into useful information for business purposes. •Generated reports via Business Objects in order to analyze and track claims and POS activity on a daily basis. •Processed Managed Services claims/credits for teams supported, track status, provide monthly certification standings to team and generated monthl…

Supply Chain Management

IBM

Sep 2007 – Oct 201037 months

•Assisted IBM customers and business partners and maintained internal client relationships in the contract solutions area. •Maintained responsibility and expertise in specific areas; hardware, software, maintenance, and services. •Acted as a resource on contract terms and conditions, contract interpretation and pricing coordination. •Contract management for international contracts, complex single brand offerings, multi-brand contracts. •Provided seamless support within fulfillment to sales, business partners, and brands. •Ensured all customer fulfillment audit requirements were met and correct revenue recognition rules were applied. • Coordinated delivery of all required elements of cross-b…

Salesforce System Administrator

Integrian

2005 – 200735 months

•Supported 200 active salesforce users globally from Sales, Support, Marketing, Finance, and Operations. •User maintenance: role hierarchy, maintained security profiles, access rights, public groups and sharing rules. •Data Maintenance: Ensured data integrity, perform data validation using Hoovers/D&B, Imported leads, contact, or account data from external sources. •System Maintenance: Custom field creation, created and maintained workflow rules and alerts. Created and maintained custom page layouts and record types. •Training: Developed training materials and trained new users. •Reporting: Created shared custom reports and dashboards to measure performance. Answered general help desk quest…