Allan Cheow (he/him)
GTM Engineer | Customer Success Manager | Frontend Developer (HTML | CSS | JavaScript)
Apollo.io
ex-Chili PiperAbout
With my extensive experience spanning diverse industries and a two decade-long tenure in sales and customer service, I bring a unique perspective to the field of Customer Success. I possess a keen ability to navigate client challenges while catering to their specific needs and financial constraints. This journey has instilled in me a deep appreciation for creativity, effective team communication, critical thinking, data analysis, and relentless research. Recognizing the significance of staying abreast of emerging trends, I pursued further education in web development to broaden my knowledge base. Among my strengths, I excel in rapidly acquiring new skills, devising innovative solutions to complex problems, and maintaining an insatiable appetite for personal growth. My resourcefulness and reliability have consistently earned me accolades. Thankfully, the constantly evolving landscape of technology presents a multitude of opportunities for continuous learning and advancement in this dynamic field of Customer Success.
Company history
- Foot LockerSales Associate2003-09 – 2006-01 · 2y 4mo
- Chili PiperPrincipal Customer Success Manager - Mid Market2024-10 – 2025-04 · 6 mo
- PRMconnectTechnical Customer Success Manager2015-08 – 2021-08 · 6y
- Freeman CompanyTechnical Customer Success Manager2021-08 – 2022-04 · 8 mo
- Apollo.ioCustomer Success Manager2025-04 – present · 1y 4mo
- Bank of AmericaPersonal Banker2007-12 – 2012-08 · 4y 8mo
- Wachovia Bank, N.A.Roving Teller/Teller Manager2006-01 – 2007-05 · 1y 4mo
- Chili PiperCustomer Success Manager - Mid Market2022-05 – 2023-08 · 1y 3mo
- Cash Factory USAJr. Application Developer & IT Support Technician2014-01 – 2015-03 · 1y 2mo
- Chili PiperSenior Customer Success Manager - Mid Market2023-08 – 2024-10 · 1y 2mo
- Apollo.ioGTM Engineer2026-01 – present · 7 mo
- Wynn Las VegasGuest Services Representative2013-05 – 2014-01 · 8 mo
- Bank of AmericaAssistant Branch Manager2012-08 – 2013-02 · 6 mo
- Joe's Auto PartsAccount Manager/Store Manger1998-06 – 2003-09 · 5y 3mo
Skills
Playbooks
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ex-HubSpot