Alexandra Hanna

About

Technical Account Manager with a background in cybersecurity SaaS, specializing in threat detection, SOC onboarding, and customer success.I’ve led cross-functional onboarding initiatives for security teams, helping customers implement and operationalize platforms while improving efficiency, reducing churn, and driving long-term adoption. My experience includes working with complex environments, analyzing logs and system behavior, and supporting teams in strengthening their security posture.I’m skilled in stakeholder coordination, process optimization, and delivering projects that bridge technical and customer-facing teams.Currently exploring opportunities in technical account management, customer success, and project-based roles within cybersecurity and observability-focused SaaS environments.

Company history

1. 
   ExcalTechTechnical Sales Consultant2019-11 – 2022-03 · 2y 4mo
2. 
   Power KioskSales Account Executive2022-04 – 2022-09 · 5 mo
3. 
   SaaS AlertsTechnical Account Manager2024-05 – 2025-07 · 1y 2mo
4. 
   SaaS AlertsRegional Sales Manager2024-01 – 2024-05 · 4 mo
5. 
   IRONSCALESMSP Partner Success Manager2025-07 – 2026-04 · 9 mo
6. 
   OneleetGTM Engineer2026-05 – present · 3 mo
7. 
   TeslaSales Advisor2019-06 – 2019-11 · 5 mo
8. 
   TeslaCustomer Experience Specialist2018-05 – 2019-06 · 1y 1mo
9. 
   SaaS AlertsAccount Manager2022-10 – 2024-01 · 1y 3mo

Skills

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