Rahul Nihalani
Head of Product and GTM @ Aidin | Ex-Tesla, Aurora
ex-On DeckRahul has led Product & Growth for 14+ years. At Tesla, he led the product roadmap and growth for the Residential Energy business, growing revenue by $250M+ YoY.
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His team led product and process improvements, growing revenue while increasing NPS by 60 Prior to Tesla, he built Aurora Solar's product function and refocused their strategy on a 10x larger market, helping them accelerate ARR from $5M to $60M—leading to a $2B+ Rahul is an entrepreneurial operator who specializes in taking companies from 1 to 10 and from 10 to 100. His T-shaped background includes hands-on expertise in product, design, strategy, go-to-market, operations and process automation. He is inspired by finding innovative ways to solve impactful problems for people & planet.
GTM Index
- AIDINJOB
- Head of Product9M
Head of Product
Aidin
Leading Product and GTM for Aidin's provider marketplace to bring quality and transparency to the growing care providers space focused predominantly on health outcomes for seniors. Aidin is a growing leader in the care transitions space working with health systems like Cedars-Sinai, UCLA, Mayo Clinic, Penn Medicine and more.
- EV.ENERGYJOB
- Group Product Mgr1Y 4M
Group Product Manager
ev.energy
Promoted to lead growth across Product, Product Marketing and Growth Marketing teams. ev.energy helps keep the electric grid stable for millions of people by partnering with large utilities like ConEdison and National Grid to manage their EV loads.
- ON DECKJOB
- Climate Technology Fellow1Y 11M
Climate Technology Fellow
On Deck
Collaborated with talented climate tech founders and operators on novel technology solutions addressing climate change.
- TESLAJOB
- Dir, Business Operations,…7M
Director, Business Operations, Residential Energy
Tesla
Promoted to improve product experience and operational quality across six complex business units (625 people). Built and managed a new team of eight specialists focused on solving the most important customer and operational process problems. - Increased NPS by 60 points by fixing biggest customer problems. Online review scores (Yelp, Google) increased from 3 to 4 stars - Rebuilt customer support tooling allowing team of 350 agents to work 3x faster while improving customer satisfaction and reducing escalations - Deployed an automated error reporting system improving agent accountability and quality
- Head of Growth and Custome…6M
Head of Growth and Customer Insights
Tesla
Led the Growth and Customer Insights teams to increase revenue $250M YoY (record growth) via broad strategic initiatives across customer acquisition, product and customer support. - Pitched the first "Charge with the Sun" initiative across vehicle and solar orgs with the goal of getting Tesla vehicle owners to buy into the ecosystem of EV, solar, and Powerwall. Led teams across product, marketing, sales and IT to launch initiative via all digital channels and 245 Tesla retail stores - Reduced order cancellations by improving solar estimate accuracy by 90% - Reduced inbound customer contact volume by 21% by improving self-help content
- Mgr, Customer Insights & P…4M
Manager, Customer Insights & Process Engineering
Tesla
- AURORA SOLARJOB
- Lead Product Mgr2Y 3M
Lead Product Manager
Aurora Solar
Directed product towards a 10x larger market and drove execution of new AI-powered Sales Mode, growing revenue 4x. - Built the Product team — hired our first PMs and Designers - PM for multiple pods, (~10 people) including our computer vision and machine learning team - Shipped numerous features & improvements, increasing NPS by more than 2x - Improved UX, CX & onboarding, resulting in churn reduction of 67%
- Head of Growth1Y 5M
Head of Growth
Aurora Solar
Led full-funnel growth (acquisition > retention) doubling revenue YoY. - 3x leads and 2x sign-up conversion by executing ROI-positive growth strategies - Defined and implemented analytics stack & KPIs providing transparency into customer lifecycle and behavior - Built growth & marketing team including SEO, content, social media and product marketers
- PROTOIOJOB
- Lead Product Mgr, Growth &…2Y 7M
Lead Product Manager, Growth & GTM
PROTOIO INC
Proto.io is a leading mobile prototyping platform used by companies such as Airbnb, Amazon and IDEO. Led growth product and GTM, resulting in a 3x increase in ARR in the first year. - Reduced monthly churn 54% by improving product onboarding, user experience and email campaigns - 3x sign-up conversion by optimizing funnel and improving website experience - Increased organic search traffic by 20% through product, content and SEO strategy - Hired & managed marketing team of six including content, SEO, social media and product marketers
- SŌHM SLEEPJOB
- Co-Founder, CEO1Y 9M
Co-Founder, CEO
SōHM Sleep
Layer, our non-wearable sleep tracker, improves sleep quality by holistically combining sleep, environment and behavior tracking. Owned vision, roadmap, product development, hiring, and fundraising. Built and managed a team of five with expertise in embedded systems, AI and sleep medicine. Raised $750k pre-seed to develop tech.
- SOURCEBITS DIGITALJOB
- Product Mgr9M
Product Manager
Sourcebits Digital
Sourcebits is a Sequoia-backed product studio with 20+ apps reaching the Top 10 of Apple's App Store. Led product strategy, roadmap and go-to-market for Twine, the first personality-driven dating app. Our team of five built and launched the app on iOS and Android, garnering 100k downloads in first month and coverage by NY Times, Glamour, CNN, TIME, TechCrunch and more.
- TECHCRUNCHJOB
- Dir of Sales and BD2Y 8M
Director of Sales and Business Development
TechCrunch
Helped 3x revenue in the first year and conceived a new multi-million dollar revenue stream called CrunchU Education. Post acquisition by AOL, promoted to lead all sales strategy and partnerships across entire tech portfolio reaching over 50M visitors/month. Included TechCrunch, Engadget, HuffPost Tech and TUAW.
- MANOVEGA COMMUNICATIONSJOB
- Co-Founder1Y 5M
Co-Founder
Manovega Communications
Developed hardware & software prototype, business strategy and raised $1M funding to productize our patented tech that increases the bandwidth (and resiliency) of cellular internet connections.
- Job: Aidin — Head of Product · 2026-01 – present · 7 mo — Leading Product and GTM for Aidin's provider marketplace to bring quality and transparency to the growing care providers space focused predominantly on health outcomes for seniors. Aidin is a growing leader in the care transitions space working with health systems like Cedars-Sinai, UCLA, Mayo Clinic, Penn Medicine and more.
- Job: ev.energy — Group Product Manager · 2023-07 – 2024-11 · 1y 4mo — Promoted to lead growth across Product, Product Marketing and Growth Marketing teams. ev.energy helps keep the electric grid stable for millions of people by partnering with large utilities like ConEdison and National Grid to manage their EV loads.
- Job: On Deck — Climate Technology Fellow · 2021-03 – 2023-02 · 1y 11mo — Collaborated with talented climate tech founders and operators on novel technology solutions addressing climate change.
- Job: Tesla — Director, Business Operations, Residential Energy · 2022-01 – 2022-08 · 7 mo — Promoted to improve product experience and operational quality across six complex business units (625 people). Built and managed a new team of eight specialists focused on solving the most important customer and operational process problems. - Increased NPS by 60 points by fixing biggest customer problems. Online review scores (Yelp, Google) increased from 3 to 4 stars - Rebuilt customer support tooling allowing team of 350 agents to work 3x faster while improving customer satisfaction and reducing escalations - Deployed an automated error reporting system improving agent accountability and quality
- Job: Tesla — Head of Growth and Customer Insights · 2021-08 – 2022-02 · 6 mo — Led the Growth and Customer Insights teams to increase revenue $250M YoY (record growth) via broad strategic initiatives across customer acquisition, product and customer support. - Pitched the first "Charge with the Sun" initiative across vehicle and solar orgs with the goal of getting Tesla vehicle owners to buy into the ecosystem of EV, solar, and Powerwall. Led teams across product, marketing, sales and IT to launch initiative via all digital channels and 245 Tesla retail stores - Reduced order cancellations by improving solar estimate accuracy by 90% - Reduced inbound customer contact volume by 21% by improving self-help content
- Job: Tesla — Manager, Customer Insights & Process Engineering · 2021-04 – 2021-08 · 4 mo
- Job: Aurora Solar — Lead Product Manager · 2018-01 – 2020-04 · 2y 3mo — Directed product towards a 10x larger market and drove execution of new AI-powered Sales Mode, growing revenue 4x. - Built the Product team — hired our first PMs and Designers - PM for multiple pods, (~10 people) including our computer vision and machine learning team - Shipped numerous features & improvements, increasing NPS by more than 2x - Improved UX, CX & onboarding, resulting in churn reduction of 67%
- Job: Aurora Solar — Head of Growth · 2017-04 – 2018-09 · 1y 5mo — Led full-funnel growth (acquisition > retention) doubling revenue YoY. - 3x leads and 2x sign-up conversion by executing ROI-positive growth strategies - Defined and implemented analytics stack & KPIs providing transparency into customer lifecycle and behavior - Built growth & marketing team including SEO, content, social media and product marketers
- Job: PROTOIO INC — Lead Product Manager, Growth & GTM · 2014-02 – 2016-09 · 2y 7mo — Proto.io is a leading mobile prototyping platform used by companies such as Airbnb, Amazon and IDEO. Led growth product and GTM, resulting in a 3x increase in ARR in the first year. - Reduced monthly churn 54% by improving product onboarding, user experience and email campaigns - 3x sign-up conversion by optimizing funnel and improving website experience - Increased organic search traffic by 20% through product, content and SEO strategy - Hired & managed marketing team of six including content, SEO, social media and product marketers
- Job: SōHM Sleep — Co-Founder, CEO · 2014-01 – 2015-10 · 1y 9mo — Layer, our non-wearable sleep tracker, improves sleep quality by holistically combining sleep, environment and behavior tracking. Owned vision, roadmap, product development, hiring, and fundraising. Built and managed a team of five with expertise in embedded systems, AI and sleep medicine. Raised $750k pre-seed to develop tech.
- Job: Sourcebits Digital — Product Manager · 2013-02 – 2013-11 · 9 mo — Sourcebits is a Sequoia-backed product studio with 20+ apps reaching the Top 10 of Apple's App Store. Led product strategy, roadmap and go-to-market for Twine, the first personality-driven dating app. Our team of five built and launched the app on iOS and Android, garnering 100k downloads in first month and coverage by NY Times, Glamour, CNN, TIME, TechCrunch and more.
- Job: TechCrunch — Director of Sales and Business Development · 2010-02 – 2012-10 · 2y 8mo — Helped 3x revenue in the first year and conceived a new multi-million dollar revenue stream called CrunchU Education. Post acquisition by AOL, promoted to lead all sales strategy and partnerships across entire tech portfolio reaching over 50M visitors/month. Included TechCrunch, Engadget, HuffPost Tech and TUAW.
- Job: Manovega Communications — Co-Founder · 2008-09 – 2010-02 · 1y 5mo — Developed hardware & software prototype, business strategy and raised $1M funding to productize our patented tech that increases the bandwidth (and resiliency) of cellular internet connections.
- School: University of California, Los Angeles — Bachelor of Arts (BA), Business & Economics, Human Complex Systems, Computing Specialization
Skills
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