Ahmed Megahed
GILT & multilingual-Cx operations leader | Language access - Low-resource languages | GTM strategist (MEA) - Managed Services | HIPAA - Lean 6 Sigma - OpEx - ToT - COPC
I am a bilingual senior operations & business development leader with 16+ years of experience driving omnichannel customer operations, localization, and GTM strategy across the USA, MEA, GCC, and emerging markets with F500 and regionally recognized
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My expertise lies at the intersection of global business growth and linguistic innovation, helping organizations scale seamlessly while fostering cultural and digital ➡️Core CompetenciesStrategic Leadership:Business Development, Go-To-Market (GTM) Strategy, P&L Management, Account Management, Globalization & Localization:Localization Strategy, Multimedia Localization, Digital Linguistic Equality, Language Access (LEP Operations & Service Delivery: BPO, Contact Center Operations, Process Optimization (Lean Six Sigma), Vendor People Development:Cross-functional Line Management, Instructional Design (Train the Trainer), Situational Leadership, ➡️Industry Impact & PassionsThroughout my career, I have dedicated myself to bridging communication gaps. I am deeply passionate about:Language Access: Advancing DEI initiatives by improving access for Limited English Proficient (LEP) individuals. Digital Lingyistic Equality: Leveraging technology to expand multimedia localization in low-resource, endangered, and dying Ethical AI & Tech: Championing ethical AI integration while continuously expanding my technical toolkit (Python, AI ➡️ Sound Design, Audio Engineering & Creative Background:Beyond operations, I am an established open format DJ, record producer, and audio engineer with a formal background from the SAE Institute. I specialize in: * Audio Mixing & Mastering * Sound Design & Recording Engineering🎵 Listen to my work: Spotify: com/artist/3EaVCLUePy4v7IZNzTVHICApple Music: com/us/artist/mujahid/289290174➡️Key Highlights & CertificationsTechnical & Standards: HIPAA Compliant, Translation & Interpreting Standards, Python (Kaggle), AI Fundamentals ➡️Methodologies: Lean Six Sigma, Operational Excellence, Situational Leadership (Ken Blanchard), Inbound/Outbound Marketing.
GTM Index
- TRANS-ATLANTIC STUDIOSJOB
- Studio Dir1Y 9M
Studio Director
Trans-Atlantic Studios
TA studios is the creative arm of Trans-Atlantic Language Services. As an artist, lead localizer and UX designer, I lead the creative operations providing Multimedia localization and Post production services for film makers, marketing agencies, influencers and LSPs.
- TRANS-ATLANTIC LANGUAGE SERVICESJOB
- Dir of Language Services3Y 9M
Director of Language Services
Trans-Atlantic Language Services
Leading cross-functional transformation with direct oversight of Business Development, CRM, Vendor Management, and Operational Excellence. By engineering an ecosystem focused on the "4Ps" (People - Process - Prospecting - Profitability), I consistently drive top-line growth through: ☑️ Aligning talent and modernizing client acquisition strategies. ☑️ Streamlining and standardizing workflows. ☑️ Embedding Six Sigma, ISO, OpEx, and HIPAA compliance into the core of daily operations.
- Head of Operations2Y 6M
Head of Operations
Trans-Atlantic Language Services
- Vendor and Quality Assuran…1Y 5M
Vendor and Quality Assurance Manager
Trans-Atlantic Language Services
☑️Managed to recruit 300+ vetted qualified linguists in minority and indigenous languages ☑️Deploying solid frameworks for onboarding, compliance, InfoSec and continuous development and feedback ☑️Building a community of localizers who are passionate about DEI ☑️Training fresh grad linguists on CAT, subtitling and Multimedia localization tools to combat resource scarcity in rare languages
- LOCALAZYJOB
- Technical Writer1Y 8M
Technical Writer
Localazy
- GUIDEPOINT GLOBALJOB
- GTM Consultant (MENA)4Y 6M
GTM Consultant (MENA)
Guidepoint Global
Providing independent & unbiased consultations (GTM strategy - Emerging Markets/MEA - BPO - RPO) through scheduled phone meetings.
- ADAPTJOB
- Localization Producer - Au…11M
Localization Producer - Audio Engineer
Adapt
My job was simply to humanize AI generated voices (TTS) between English and Arabic. It was an intersection between localization and Audio Engineering.
- LOCLUNCH™JOB
- Ambassador2Y 6M
Ambassador
LocLunch™
LocLunch's first embassador in Egypt.
- MULTILINGUAL CONNECTIONSJOB
- Senior BD Mgr1Y 7M
Senior Business Development Manager
Multilingual Connections
- BAYANTECHJOB
- Dir of BD1Y 4M
Director of Business Development
BayanTech
- WESTERN UNIONJOB
- Operations Supervisor2Y 3M
Operations Supervisor
Western Union
Responsible for leading multilingual support teams (EN <> AR - French - Hindi - Punjabi - Gujarati - Urdu - Farsi) of 60+ FTEs supporing Western Union's North American Ops (US - Canada - Mexico - Puerto Rico) via Teleperformance (TP)
- PROSJOB
- Sales Account Mgr1Y 8M
Sales Account Manager
PROS
Responsible for key account growth while generating opportunities from within (CRM - Up selling - Cross selling - referal generation)
- Job: Trans-Atlantic Studios — Studio Director · 2025-01 – present · 1y 7mo — TA studios is the creative arm of Trans-Atlantic Language Services. As an artist, lead localizer and UX designer, I lead the creative operations providing Multimedia localization and Post production services for film makers, marketing agencies, influencers and LSPs.
- Job: Trans-Atlantic Language Services — Director of Language Services · 2023-01 – present · 3y 7mo — Leading cross-functional transformation with direct oversight of Business Development, CRM, Vendor Management, and Operational Excellence. By engineering an ecosystem focused on the "4Ps" (People - Process - Prospecting - Profitability), I consistently drive top-line growth through: ☑️ Aligning talent and modernizing client acquisition strategies. ☑️ Streamlining and standardizing workflows. ☑️ Embedding Six Sigma, ISO, OpEx, and HIPAA compliance into the core of daily operations.
- Job: Trans-Atlantic Language Services — Head of Operations · 2020-07 – 2023-01 · 2y 6mo
- Job: Trans-Atlantic Language Services — Vendor and Quality Assurance Manager · 2019-02 – 2020-07 · 1y 5mo — ☑️Managed to recruit 300+ vetted qualified linguists in minority and indigenous languages ☑️Deploying solid frameworks for onboarding, compliance, InfoSec and continuous development and feedback ☑️Building a community of localizers who are passionate about DEI ☑️Training fresh grad linguists on CAT, subtitling and Multimedia localization tools to combat resource scarcity in rare languages
- Job: Localazy — Technical Writer · 2024-10 – 2026-06 · 1y 8mo
- Job: Guidepoint Global — GTM Consultant (MENA) · 2021-12 – 2026-06 · 4y 6mo — Providing independent & unbiased consultations (GTM strategy - Emerging Markets/MEA - BPO - RPO) through scheduled phone meetings.
- Job: Adapt — Localization Producer - Audio Engineer · 2025-04 – 2026-03 · 11 mo — My job was simply to humanize AI generated voices (TTS) between English and Arabic. It was an intersection between localization and Audio Engineering.
- Job: LocLunch™ — Ambassador · 2019-06 – 2021-12 · 2y 6mo — LocLunch's first embassador in Egypt.
- Job: Multilingual Connections — Senior Business Development Manager · 2017-06 – 2019-01 · 1y 7mo
- Job: BayanTech — Director of Business Development · 2016-01 – 2017-05 · 1y 4mo
- Job: Western Union — Operations Supervisor · 2013-09 – 2015-12 · 2y 3mo — Responsible for leading multilingual support teams (EN <> AR - French - Hindi - Punjabi - Gujarati - Urdu - Farsi) of 60+ FTEs supporing Western Union's North American Ops (US - Canada - Mexico - Puerto Rico) via Teleperformance (TP)
- Job: PROS — Sales Account Manager · 2012-01 – 2013-09 · 1y 8mo — Responsible for key account growth while generating opportunities from within (CRM - Up selling - Cross selling - referal generation)
- School: Modern University for Technology & Information - MTI — Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
- School: Ahram Canadian University - ACU — Business Administration, Management and Operations
- School: Akhbar ElYom Academy — Business Administration - Marketing
- School: Gamal Abdel Nasser Languages school — High School, English Language and Literature, General
Skills
Playbooks
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