Abdurrahman Idris
Commercial Associate @ instashop - Delivery Hero | Q-Commerce | Digital Marketing Consultant
At InstaShop, part of Delivery Hero, I drive commercial performance as a Commercial Associate, focusing on optimizing market operations, partner experience, and data-led growth.
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My mission is to ensure that every collaboration between our merchants and platform translates into sustainable performance and customer satisfaction. My background in growth systems, automation, and go-to-market operations has shaped my approach to scaling markets efficiently. Previously, I led initiatives that bridged marketing, tech, and operations, building automated systems that streamlined client acquisition and campaign delivery. Today, I bring that same analytical and systems-driven mindset to the fast-paced world of quick commerce, aligning operational excellence with strategic growth. My work is guided by one goal: creating data-informed systems that empower both business and people to perform at their best.
GTM Index
- INSTASHOPJOB
- Commercial Associate1Y 1M
Commercial Associate
instashop
- Designed and implemented an end-to-end reporting pipeline using Google Sheets, Apps Script automation, and Looker Studio to centralize fragmented datasets and deliver real-time KPI monitoring, enabling faster decisions and cleaner performance reviews. - Optimize market operations to ensure sustainable performance and customer satisfaction for merchant collaborations. - Utilize a data-driven approach to identify growth opportunities and refine commercial strategies. Leverage expertise in growth systems and automation to scale market efficiency.
- ISKALA BUSINESS SOLUTIONSJOB
- Lead GTM Ops Eng1Y 3M
Lead GTM Ops Engineer
iSkala Business Solutions
At iSkala, a B2B outbound growth agency, I lead internal operations, campaign delivery systems, and team workflows to ensure our services run smoothly and deliver consistent results for clients. 🔹 Designed and managed internal systems for onboarding new clients, tracking campaign progress, and coordinating between SDRs, copywriters, and tech team. 🔹 Built and maintained automations using tools like Smartlead, n8n, Clay, and Notion to reduce manual work and improve campaign execution. 🔹 Developed and documented SOPs to ensure team alignment and delivery consistency. 🔹 Worked closely with the CEO to improve team structure, task delegation, and internal communication. 🔹 Took an active ro…
- UPWORKJOB
- Notion Consultant & Digita…4Y 1M
Notion Consultant & Digital Systems Builder "Freelancer"
Upwork
Top Rated Freelancer for 3 years • 100% Job Success Score over 5 years Upwork profile: https://www.upwork.com/freelancers/~01ff9f02a4947190c2?companyReference=1182580356535169025&mp_source=share
- CORPORATE FINANCE INSTITUTE® (CFI)SCHOOL
- Finance and Financial Mana…1M
Finance and Financial Management Services
Corporate Finance Institute® (CFI)
- BLUE HOLDINGJOB
- Digital Mktg Mgr11M
Digital Marketing Manager
Blue Holding
-Developed and implemented impactful social media and SEO strategies for 11 clients, achieving measurable growth. -Established and managed a dedicated team of 8 specialists within 8 months, focusing on social media and SEO optimization. -Continuously analyzed campaign data to refine strategies, ensuring maximum engagement and visibility for clients.
- TELECOM EGYPTJOB
- Network Operations Center…6M
Network Operations Center Engineer
Telecom Egypt
• Monitored and maintained a high-capacity subsea cable network spanning multiple countries, ensuring network uptime and proactively identifying and addressing potential issues. • Collaborated with cross-functional teams, including network engineers, vendors, and service providers, to troubleshoot and resolve complex network problems. • Worked closely with vendors and service providers to manage service level agreements, ensuring the highest levels of performance and reliability for customers. • Applied knowledge of optical transmission technologies such as DWDM, SDH, and OTN to contribute to the design of network upgrades and expansions, collaborating with network engineers and vendors to…
- HAMMAM GYMJOB
- Mktg and Sales Dir7M
Marketing and Sales Director
Hammam Gym
- General Mgr4M
General Manager
Hammam Gym
- Operations Mgr1Y 6M
Operations Manager
Hammam Gym
-Completing all the tasks for the gym, which included bring in new members, processing payments, making sure all employees on time, making the schedule and distribute tasks for myself and all employees below me. -Put a new and creative system for the Sales representatives using Notion and Microsoft Excell which improves our income with a percentage of 75%. -Learn how to manage a small business and how it is done. -Help with a new system to be put into our computers, for better stability in our check-in/out process.
- Receptionist7M
Receptionist
Hammam Gym
- TE DATAJOB
- Technical Support Specialist4M
Technical Support Specialist
TE data
▪️Handling customers technical Problems at CSOs or through Visits. ▪️Apply ADSL / VDSL / FTTH Service presentation and installation for new customers. ▪️Provide client with support and Solution for technical issues. ▪️Configure Modem/DSL Router with standard and advanced configuration. ▪️Communicate / escalate to other departments in order to solve technical complaints. ▪️Documenting the implementation and day-to-day running for the Technical Support issues. ▪️Mobile stock handling and technical problems troubleshooting.
- إنجاز للتقسيط المباشر | INGAZJOB
- Social Media Mktg Mgr2M
Social Media Marketing Manager
إنجاز للتقسيط المباشر | INGAZ
I'm responsible for organizing and running marketing campaigns over social media platforms (such as: Facebook, LinkedIn, Instagram, and TikTok). My responsibilities include: ▶ Creating content, including text posts, videos, and images for use on social media ▶ Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy ▶ Scheduling social media posts using applications ▶ Interacting with customers and dealing with customers’ inquiries ▶ Developing new social media strategies and campaigns ▶ Managing a budget to be spent on promoting social media posts ▶ Keeping track of data and analyzing the performance of…
- ALEXANDRIA UNIVERSITYSCHOOL
- Bachelor's degree, Electri…5Y 6M
Bachelor's degree, Electrical, Electronics and Communications Engineering
Alexandria University
- AMAZON WEB SERVICES (AWS)JOB
- Machine Learning Trainee2M
Machine Learning Trainee
Amazon Web Services (AWS)
This program is a professional international certification training program, provided by Amazon Web Services (AWS) and the Egyptian Ministry of Communications and Information Technology (MCIT). It targets building technical capacities in Artificial Intelligence (AI) and Machine Learning (ML), capitalizing on cloud computing that helps accelerate the implementation of AI and data analysis national projects.
- 25 JANUARY MARTYRS SCHOOLSCHOOL
- Secondary School, Mathemat…3Y 11M
Secondary School, Mathematics
25 January Martyrs School
- Job: instashop — Commercial Associate · 2025-09 – present · 11 mo — - Designed and implemented an end-to-end reporting pipeline using Google Sheets, Apps Script automation, and Looker Studio to centralize fragmented datasets and deliver real-time KPI monitoring, enabling faster decisions and cleaner performance reviews. - Optimize market operations to ensure sustainable performance and customer satisfaction for merchant collaborations. - Utilize a data-driven approach to identify growth opportunities and refine commercial strategies. Leverage expertise in growth systems and automation to scale market efficiency.
- Job: iSkala Business Solutions — Lead GTM Ops Engineer · 2024-05 – 2025-08 · 1y 3mo — At iSkala, a B2B outbound growth agency, I lead internal operations, campaign delivery systems, and team workflows to ensure our services run smoothly and deliver consistent results for clients. 🔹 Designed and managed internal systems for onboarding new clients, tracking campaign progress, and coordinating between SDRs, copywriters, and tech team. 🔹 Built and maintained automations using tools like Smartlead, n8n, Clay, and Notion to reduce manual work and improve campaign execution. 🔹 Developed and documented SOPs to ensure team alignment and delivery consistency. 🔹 Worked closely with the CEO to improve team structure, task delegation, and internal communication. 🔹 Took an active ro…
- Job: Upwork — Notion Consultant & Digital Systems Builder "Freelancer" · 2021-05 – 2025-06 · 4y 1mo — Top Rated Freelancer for 3 years • 100% Job Success Score over 5 years Upwork profile: https://www.upwork.com/freelancers/~01ff9f02a4947190c2?companyReference=1182580356535169025&mp_source=share
- Job: Blue Holding — Digital Marketing Manager · 2023-07 – 2024-06 · 11 mo — -Developed and implemented impactful social media and SEO strategies for 11 clients, achieving measurable growth. -Established and managed a dedicated team of 8 specialists within 8 months, focusing on social media and SEO optimization. -Continuously analyzed campaign data to refine strategies, ensuring maximum engagement and visibility for clients.
- Job: Telecom Egypt — Network Operations Center Engineer · 2023-01 – 2023-07 · 6 mo — • Monitored and maintained a high-capacity subsea cable network spanning multiple countries, ensuring network uptime and proactively identifying and addressing potential issues. • Collaborated with cross-functional teams, including network engineers, vendors, and service providers, to troubleshoot and resolve complex network problems. • Worked closely with vendors and service providers to manage service level agreements, ensuring the highest levels of performance and reliability for customers. • Applied knowledge of optical transmission technologies such as DWDM, SDH, and OTN to contribute to the design of network upgrades and expansions, collaborating with network engineers and vendors to…
- Job: Hammam Gym — Marketing and Sales Director · 2022-08 – 2023-03 · 7 mo
- Job: Hammam Gym — General Manager · 2022-04 – 2022-08 · 4 mo
- Job: Hammam Gym — Operations Manager · 2020-10 – 2022-04 · 1y 6mo — -Completing all the tasks for the gym, which included bring in new members, processing payments, making sure all employees on time, making the schedule and distribute tasks for myself and all employees below me. -Put a new and creative system for the Sales representatives using Notion and Microsoft Excell which improves our income with a percentage of 75%. -Learn how to manage a small business and how it is done. -Help with a new system to be put into our computers, for better stability in our check-in/out process.
- Job: Hammam Gym — Receptionist · 2020-02 – 2020-09 · 7 mo
- Job: TE data — Technical Support Specialist · 2022-08 – 2022-12 · 4 mo — ▪️Handling customers technical Problems at CSOs or through Visits. ▪️Apply ADSL / VDSL / FTTH Service presentation and installation for new customers. ▪️Provide client with support and Solution for technical issues. ▪️Configure Modem/DSL Router with standard and advanced configuration. ▪️Communicate / escalate to other departments in order to solve technical complaints. ▪️Documenting the implementation and day-to-day running for the Technical Support issues. ▪️Mobile stock handling and technical problems troubleshooting.
- Job: إنجاز للتقسيط المباشر | INGAZ — Social Media Marketing Manager · 2022-08 – 2022-10 · 2 mo — I'm responsible for organizing and running marketing campaigns over social media platforms (such as: Facebook, LinkedIn, Instagram, and TikTok). My responsibilities include: ▶ Creating content, including text posts, videos, and images for use on social media ▶ Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy ▶ Scheduling social media posts using applications ▶ Interacting with customers and dealing with customers’ inquiries ▶ Developing new social media strategies and campaigns ▶ Managing a budget to be spent on promoting social media posts ▶ Keeping track of data and analyzing the performance of…
- Job: Amazon Web Services (AWS) — Machine Learning Trainee · 2020-07 – 2020-09 · 2 mo — This program is a professional international certification training program, provided by Amazon Web Services (AWS) and the Egyptian Ministry of Communications and Information Technology (MCIT). It targets building technical capacities in Artificial Intelligence (AI) and Machine Learning (ML), capitalizing on cloud computing that helps accelerate the implementation of AI and data analysis national projects.
- Job: Mike Ollefs — Notion Instructor · unknown – present
- Job: Go To Market Engineering — Notion Instructor · unknown – present
- Job: No-company. (Self-employed.) — Notion Instructor · unknown – present
- School: Alexandria University — Bachelor's degree, Electrical, Electronics and Communications Engineering · 2016-09 – 2022-03
- School: Corporate Finance Institute® (CFI) — Finance and Financial Management Services · 2025-01 – 2025-02
- School: 25 January Martyrs School — Secondary School, Mathematics · 2013 – 2016
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