Emily Y.
GTM Sales Operations
A highly motivated and analytical problem-solver with a positive mind, attitude, strong work ethic and readiness to lend myself to an organization that can utilize my passion to work with people and harness my sales operations management skill sets.
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Eager to learn and continue my professional development while helping a team to hit KPIs and build a winning culture.
GTM Index
- AUTODESKJOB
- GTM Operations Specialist11M
GTM Operations Specialist
Autodesk
- Deal Desk Specialist4Y
Deal Desk Specialist
Autodesk
- Sales Operations Support S…7M
Sales Operations Support Specialist
Autodesk
- CLOUDERAJOB
- Professional Services Oper…2Y 3M
Professional Services Operations Analyst
Cloudera
A member of Global Services Team who is supporting global PS Organization in EMEA, APAC and Americas regions. Possesses extensive understanding of sales operations management and process optimization. Excels at identifying and quantifying operational bottlenecks to drive the process implementation and automation improvements. • Review and approve services travel related expense submissions and verify consultant timesheets with corresponding assigned projects through OpenAir and Concur. • Follow and adhere to stated Statement of Work (SOW) and expense and travel related polices, resulting in 700-800 expense reports successfully processed every quarter. • Ability to comprehend and review con…
- HYVE SOLUTIONSJOB
- Senior Sales Operations3Y 11M
Senior Sales Operations
Hyve Solutions
An experienced sales operations professional who specialized in supporting the world's biggest customer and driving customer's demand at Tier 1 enterprise accounts and sales performance to worldwide deployment of hyperscale digital infrastructures. • Managed projects and troubleshot all issues arise during the PO fulfillment cycle. • Managed inventory by planning and procuring materials based on POs and purchase history. • Negotiated with customer on warranty contract terms and RMA buffer stock strategy to maximize supply chain efficiency. • Developed metrics and process for measuring RMA performance of materials related activities and shipment issues by working with cross-functional teams…
- SUPERMICROJOB
- Inside Sales1Y 5M
Inside Sales
Supermicro
An experienced inside sales who provided a full cycle of sales support with solid experience working with cross-functional teams by overseeing project management and programming in production schedules and orchestrating communications with business partners. • Partnered with Product Managers to structure aggressive pricing quotations to win customer business and with Purchasing to ensure product could be procured and delivered in a timely manner. • Communicated extensively with sales supervisor, account managers and product/ program managers to determine necessary strategic sales approaches and manage ad hoc requests. • Ensured quality assurance and maintained quality control/ satisfaction…
- THINKTANK LEARNING,JOB
- Assistant Operations Mgr1Y 11M
Assistant Operations Manager
ThinkTank Learning, Inc
A forward-thinking educational company which had provided after-school programs and college prep admissions consulting services. As an assistant operations manager, I worked closely with teaching instructors by developing an academic roadmap and curriculum preparation and providing bilingual customer service with professional consultative solution to meet customer's needs and expectations. • Appointments scheduling management, sales documentations, data entry to support sales, and performed compliance reviews to accurately track on 1,500 sales activities per month. • Analyzed marketing strategies and participated Seminars and Educational Expo to promote company image. • Developed and prep…
- PWCJOB
- Assurance Associate Financ…1Y 11M
Assurance Associate Financial Services
PwC
As a member of Assurance Financial Services Professional, I was responsible for providing the highest quality audit work and clean inspection of comprehensive financial reviews. By carefully conducting strategic Risk & Quality Management and performing Independence Assessments with compliance reviews to best company practices, our team successfully served more than 2,000 new clients to generate revenue growth. • Provided qualifying financial services for foreign institutional investors and performed financial analysis • Utilized a variety of databases and applications to verify and review client documentations and information to comply with PwC polices. • Conducted a series of tax agent ap…
- Job: PwC — Assurance Associate Financial Services · 2011 – 2012 — As a member of Assurance Financial Services Professional, I was responsible for providing the highest quality audit work and clean inspection of comprehensive financial reviews. By carefully conducting strategic Risk & Quality Management and performing Independence Assessments with compliance reviews to best company practices, our team successfully served more than 2,000 new clients to generate revenue growth. • Provided qualifying financial services for foreign institutional investors and performed financial analysis • Utilized a variety of databases and applications to verify and review client documentations and information to comply with PwC polices. • Conducted a series of tax agent ap…
- Job: Autodesk — Deal Desk Specialist · 2021-08 – 2025-08
- Job: Hyve Solutions — Senior Sales Operations · 2015 – 2018 — An experienced sales operations professional who specialized in supporting the world's biggest customer and driving customer's demand at Tier 1 enterprise accounts and sales performance to worldwide deployment of hyperscale digital infrastructures. • Managed projects and troubleshot all issues arise during the PO fulfillment cycle. • Managed inventory by planning and procuring materials based on POs and purchase history. • Negotiated with customer on warranty contract terms and RMA buffer stock strategy to maximize supply chain efficiency. • Developed metrics and process for measuring RMA performance of materials related activities and shipment issues by working with cross-functional teams…
- Job: Cloudera — Professional Services Operations Analyst · 2018-02 – 2020-05 — A member of Global Services Team who is supporting global PS Organization in EMEA, APAC and Americas regions. Possesses extensive understanding of sales operations management and process optimization. Excels at identifying and quantifying operational bottlenecks to drive the process implementation and automation improvements. • Review and approve services travel related expense submissions and verify consultant timesheets with corresponding assigned projects through OpenAir and Concur. • Follow and adhere to stated Statement of Work (SOW) and expense and travel related polices, resulting in 700-800 expense reports successfully processed every quarter. • Ability to comprehend and review con…
- Job: Autodesk — Sales Operations Support Specialist · 2021-01 – 2021-08
- Job: Autodesk — GTM Operations Specialist · 2025-09 – present
- Job: Supermicro — Inside Sales · 2014-02 – 2015-07 — An experienced inside sales who provided a full cycle of sales support with solid experience working with cross-functional teams by overseeing project management and programming in production schedules and orchestrating communications with business partners. • Partnered with Product Managers to structure aggressive pricing quotations to win customer business and with Purchasing to ensure product could be procured and delivered in a timely manner. • Communicated extensively with sales supervisor, account managers and product/ program managers to determine necessary strategic sales approaches and manage ad hoc requests. • Ensured quality assurance and maintained quality control/ satisfaction…
- Job: ThinkTank Learning, Inc — Assistant Operations Manager · 2013 – 2014 — A forward-thinking educational company which had provided after-school programs and college prep admissions consulting services. As an assistant operations manager, I worked closely with teaching instructors by developing an academic roadmap and curriculum preparation and providing bilingual customer service with professional consultative solution to meet customer's needs and expectations. • Appointments scheduling management, sales documentations, data entry to support sales, and performed compliance reviews to accurately track on 1,500 sales activities per month. • Analyzed marketing strategies and participated Seminars and Educational Expo to promote company image. • Developed and prep…
- School: University of North Carolina at Charlotte — Master of Business Administration - MBA
- School: University of California, Davis — Bachelor of Science (BS), Managerial Economics
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