Yehonatan Ben Haim

Tel Aviv11.4k followers

Torq

ex-Pendo.io

ex-Salesforce

I’m Yehonatan, a Director in AI & Go-to-Market Automation, with hands-on experience across n8n and a wide range of automation platforms. Over the years I’ve built advanced workflows that connect data, streamline GTM, and create scalable growth systems.
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I specialize in what I call vibe coding—using tools like Claude Code, Base44, Lovable, and others to rapidly build and test new ideas. From connecting databases with n8n + Lovable to designing end-to-end AI flows, I enjoy experimenting and turning rough concepts into working products. For me, automation is not just about efficiency—it’s about creativity and innovation. Beyond building, I’m also passionate about sharing knowledge. As a speaker and facilitator, I run AI and automation workshops that help teams experiment, learn, and leave with solutions they can use immediately. In my day-to-day role, I lead the design of AI-powered GTM systems, weaving automation into sales, marketing, and revenue operations. On stage and in group sessions, I bring the same energy: making AI and automation practical, approachable, and transformative. What I bring: • Broad expertise in automation tools (n8n, Make, Workato, Zapier, and more). • Deep vibe coding experience with Claude Code, Base44, Lovable, and emerging tools. • A mix of strategic vision and technical creativity. • Experience leading global teams and building scalable GTM frameworks. • A clear, direct style that connects people, technology, and measurable results. If you want to see how AI + automation can turn complexity into growth, that’s the journey I’m leading. 📩 Reach out for talks, workshops, or collaborations

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GTM Index

TORQJOB
1. Head of AI Transformation…
  4M
PENDO.IOJOB
1. Senior Dir, AI & GTM Autom…
  5M
2. Dir, AI & GTM Automation.
  6M
3. Global Dir of Customer Suc…
  2Y 5M
4. Dir of Customer Success
  1Y 1M
SALESFORCEJOB
1. Dir of Customer Success
  1Y 5M
2. Israel & emerging markets…
  3Y 3M
DATORAMA, A SALESFORCE COMPANYJOB
1. Sales Eng
  1Y 2M
2. Technical Account Mgr
  2Y 10M
TRAFFILOGJOB
1. Strategic Project Mgr
  3Y
2. Technical customer support
  2Y 1M
BEZEQ THE ISRAEL TELECOMMUNICATIONJOB
1. Technical support represen…
  1Y 11M
PELEPHONEJOB
1. Small & Medium Enterprises…
  4Y

Job: Torq — Head of AI Transformation & Business systems · 2026-06 – present · 2 mo
Job: Pendo.io — Senior Director, AI & GTM Automation · 2026-01 – 2026-06 · 5 mo
Job: Pendo.io — Director, AI & GTM Automation. · 2025-07 – 2026-01 · 6 mo
Job: Pendo.io — Director of Customer Success · 2022-01 – 2023-02 · 1y 1mo — As the Director of Customer Success, I am responsible for leading and managing the customer success team for our growth clients in EMEA. My responsibilities include: - Implementing data-driven techniques, such as 1:1 and 1:many interactions, to improve customer satisfaction and drive business growth. - Building and implementing training programs for our customers. - Managing and developing our team to ensure they are equipped with the skills and knowledge to provide exceptional customer support - Implementing processes and technologies to improve customer interactions and drive data-driven decision making. - Staying up-to-date on the latest trends and developments in the field and continuou…
Job: Salesforce — Director of Customer Success · 2020-08 – 2022-01 · 1y 5mo — - Successfully increased customer retention rates by 25% through implementation of personalized support strategies. -Developed and implemented a comprehensive onboarding program for new customers, resulting in a 20% increase in customer satisfaction. - Established and maintained strong relationships with key customers, leading to an increase in customer loyalty and repeat business. - Collaborated with cross-functional teams, including sales and product development, to ensure that customer needs were met and exceeded. - Created and managed a team of customer success managers, providing ongoing training and support to drive individual and team performance. - Developed and managed a customer f…
Job: Salesforce — Israel & emerging markets Customer Success Team Leader & Principal Solution Engineer · 2018-10 – 2022-01 · 3y 3mo — As a Team Lead, I encourage and empower my team to reach their full potential as CSM\AM. - Design success frameworks for the IL & SA regions to drive team engagement and development. - Develop strong relationships with senior sales leaders and internal stakeholders, aligning our course of action with the region’s needs - Coach the team through organizational change - Mentor people on their career development - Enable my team to achieve their KPI's - Negotiate on contract renewals and upsells - Create and implement targeted territory development plans - Serve as a trusted escalation point for my team - Hire new members into the IL team For 1.5 years I held the AE duties in the IL marke…
Job: Datorama, a Salesforce Company — Sales Engineer / Principal Solution Engineer · 2017-10 – 2018-12 · 1y 2mo — - Build and run custom demos for prospective clients. - Develop and maintain client relationships with allocated accounts until closed. - Pitching f2f the Datorama offering to new clients and existing stakeholders within these accounts. - Working with Sales Directors to provide strategic pre-sales support, including opportunity qualification, needs analysis, data review and product demonstrations. - Gain insight into customers' environment, utilizing a technical understanding of the customer's current and future architecture, formulate solutions based on client technical and business requirements where datorama solutions can bring value. - Ensure that the proposed solution reflects the dat…
Job: Datorama, a Salesforce Company — Technical Account Manager · 2016-02 – 2018-12 · 2y 10mo — • Performing system /platform presentations and training (internal & external – presale). • In charge of new client’s setup, starting at initial requirements and system configuration to successful launch. • Building strong and positive relationships with B2B clients on all levels. • Data analysis and modelling: Providing compelling insights and delivering Business Intelligence solutions for our customers. • Visualizing data. Creating, supporting and maintaining data models, reports and dashboards as well as finding creative solutions for a variety of ongoing challenges. • Driving customer satisfaction by proactively managing, troubleshooting, communicating and delivering technical informati…
Job: Traffilog — Strategic Project Manager · 2013-11 – 2016-11 · 3y — 2014-2016 • Leading the sales process from the technological and professional aspects including product presentations & demonstrations, POCs and responding to tenders. • Manages and evaluates the activities of one or more assigned projects and personnel to obtain optimum results and maximize efficient utilization of manpower and equipment. • Solves highly technical and complex problems for one or more projects and provides advanced problem solving and technical support for company’s web & mobile applications. • Consults with management, users and development team to determine program/system specifications to achieve economical & practical solutions. • Develops and facilitates presentations…
Job: Traffilog — Technical customer support · 2011-10 – 2013-11 · 2y 1mo — 2011-2013 Technical customer support (recently promoted to assistant manager) at Traffilog Ltd., a global provider of Telecommunication and advanced fleet management systems. • Experienced in working and training international distributors (specifically Europe, North America, South America, China and Israel). • Providing both TIER 1 and TIER 2 support. • Experienced in troubleshooting as well as identifying new issues, testing solutions and newly developed products prior to their official release to clients. • Responsible for new employee's training, compiling operation manuals, writing and implementing work procedures and setting s…
Job: Bezeq The Israel Telecommunication Corp. — Technical support representative · 2010 – 2011 · 1y — The largest telecommunications group in Israel • Providing support and technical assistance to end users. • Creating new users, assisting with access issues, troubleshooting network communication malfunctions and assistance with peripheral accessories.
Job: Pelephone — Small & Medium Enterprises Manager · 2006-02 – 2010-02 · 4y — Israeli-based telecommunications & mobile company • Customizing hand tailored services and products suited to the client's needs. • Experienced in contract negotiations and handling of significant business transactions.
Job: Pendo.io — Global Director of Customer Success · 2023-02 – 2025-07 · 2y 5mo
School: The Open University of Israel — Computer Science
School: Elevation Academy — Course, Course - Product Management
School: Ariel University — Master of Business Administration (M.B.A.), Business, Management, Marketing, technical entrepreneurship
School: shari mishpat — Bachelor's Degree, Law

Skills

ZapierMaken8nHugging FaceAutometionGo-to-Market StrategyAgile Project ManagementCreative EntrepreneurshipProject PlanningNew Business DevelopmentTechnical SupportProduct ManagementLeadershipManagementOrganization & prioritization skillsProject ManagementNegotiationAgile & Waterfall MethodologiesSoftware as a Service (SaaS)Team LeadershipStrategyTrainingBusiness Strategy

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Yehonatan Ben Haim

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