Vipin Gopinath
AI Ethics & Human-AI Collaborator | Agentic AI Enthusiast @ Docusign Orchestrating Autonomous Multi-Agent Systems | Enterprise Revenue Intelligence Integrator | GTM Engineering | Salesforce CRM
DocuSign
ex-AdobeMy day job is to lead agentic AI-powered GTM and CRM engineering at enterprise scale in India GCC sites, delivering autonomous, hyper-personalized B2B and B2C customer experiences while driving revenue
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With 20+ years across full-stack custom applications, build-vs-buy decisions, multi-geo stakeholder management, and India GCC site leadership in Salesforce ecosystems, I transform business outcomes and engineering delivery. Led campus hiring initiatives and bootstrapped high-performing teams from grounds-up to scale at Atlassian and Docusign India Developement Centers Today, I orchestrate autonomous multi-agent systems (Agentforce) for real-time pipeline orchestration, lead qualification, and operational excellence. I reshape global teams by embedding AI-native capabilities, automating workflows, and scaling high-velocity AI delivery Superpower: Bridging enterprise transformation with agentic AI to future-proof GTM and CRM at Skills / Interests: Agentic AI Orchestration • GTM Engineering • Salesforce Agentforce • Autonomous Multi-Agent Systems • Enterprise Revenue Operations • India GCC Leadership • Campus Hiring • Team Bootstrapping 0-50 Scaling • Multi-Geo AI Transformation • Build-vs-Buy Strategy • AI-Native Team Scaling.
GTM Index
- DOCUSIGNJOB
- Senior Mgr - GTM Eng2Y
Senior Manager - GTM Engineering
DocuSign
Leading agentic AI transformation of Salesforce ecosystem for next-gen Enterprise Revenue Intelligence and hyper-personalized B2B/B2C GTM. Orchestrating Agentforce + Crew.ai autonomous multi-agent systems for real-time pipeline orchestration, value selling, lead qualification, and intelligent decision-making. Building & scaling GTM engineering teams from 0-50 through campus hiring; driving build-vs-buy decisions, vendor management, and full-stack custom AI applications. Accelerating developer productivity 10x+ with Claude Code, GitHub Copilot, and AI-native workflows while scaling compensation intelligence tools and India GCC delivery.
- ATLASSIANJOB
- Senior Mgr - GTM Platform…5Y 1M
Senior Manager - GTM Platform Engineering & Salesforce Apps
Atlassian
In a leadership role at Atlassian, I spearheaded the growth and development of a world-class Engineering team in Bengaluru, focusing on Go-To-Market Engineering solutions. With a portfolio of IT applications in Sales, Marketing, Field operations, and Customer Support Technology, I led the team to success through strategic hiring, team building, and program development.
- ADOBEJOB
- Eng Mgr5Y
Engineering Manager
Adobe
Technical Product & Engineering Program Management for Adobe's Digital Marketing / Customer Experience Journey Adobe@Adobe implementation of Adobe Marketing Cloud capabilities Hire, Nurture and Manage a high performing team of Engineers, QAs, Business Solution Analyst / Product managers and project managers to work in a global environment
- INSTITUTE OF PRODUCT LEADERSHIPSCHOOL
- Product Management Profess…11M
Product Management Professional, Product Leadership
Institute of Product Leadership
- INDIAN INSTITUTE OF MANAGEMENT, BANGALORESCHOOL
- Executive Education Progra…11M
Executive Education Programme, Digital Marketing for Business Growth
Indian Institute of Management, Bangalore
- TATA COMMUNICATIONSJOB
- Senior Mgr of Product Mana…1Y 1M
Senior Manager of Product Management
Tata Communications
Sales Tools Automation for effective sales strategy execution. (Salesforce.com, Big Machines, Docusign, including CloudSense and Zuora Order to Cash solution) Role drives the product road map definition and end to end execution. This role drives the approach and implementation of consistent sales management strategies, including pipeline management , reporting and analytics for sales & customer insights. Scrum of Scrum Management using Agile methodologies
- WIPROJOB
- Lead Product Mgr2Y 8M
Lead Product Manager
Wipro
Product Road Map ownership and Program Management / Business Analysis & Solution Consulting for CRM, Sales Collaboration Systems & Sales Enablement program of Wipro Technologies Global Sales Program Initiatives Management - Key Accounts Planning / Social CRM / Collaboration initiatives / Sales Methodology re-engineering Previous role: Business Operations, Delivery & Practice Management for BTS / BAS service line
- IBMJOB
- Senior Sales Operations An…7M
Senior Sales Operations Analyst
IBM
Supports the execution of Sales Execution and Management activities Develops standard and ad hoc reports, provides reporting and analysis of pipeline Root cause analysis, Deep dive reviews and gap closure plans Special Projects / Programme Management
- IBS SOFTWARE SERVICESJOB
- Senior Product Mgr2Y 8M
Senior Product Manager
IBS Software Services
Define, implement and manage revenue generating programs Run focused initiatives on sales process improvements,sales rep incentives & pipeline analytics Partner with IT and other key stakeholders to execute changes Mentor and coach Operations team
- AXIS BANKJOB
- Sales And Mktg Specialist2Y 6M
Sales And Marketing Specialist
Axis Bank
Sales and Business development of Retail banking products Branch banking and Customer service operations Financial Advisory Service and Wealth Management for High Net worth Customers Account management of Key corporate accounts Managment of branch CRM Quality levels, 5S and Sarbanes-Oxley Compliance Tools:Finacle core banking system, CRM (FCRM/Siebel) and in-house applications.
- MODERNIZING GOVERNMENT PROGRAMME (MGP)JOB
- Program Mgr Program Manage…11M
Program Manager Program Management Office
Modernizing Government Programme (MGP)
e-Governance solutions - Planning, Designing and Rolling out for key departments of Kerala Govt. Conceptual Development of web based monitoring system for the project,as well as implementation support and training to end user.
- SCMS GROUP OF INSTITUTIONSSCHOOL
- PGDM, Mktg2Y 11M
PGDM, Marketing
SCMS GROUP OF INSTITUTIONS
- SKYREISENJOB
- Software Eng1Y 3M
Software Engineer
SkyReisen
Website designing and web content developement. Secondary research, business analysis, requirements capturing, design solutions, and develop test strategies for the software product.
- MAHATMA GANDHI UNIVERSITY, KERALASCHOOL
- Bachelor of Technology (B.…4Y 11M
Bachelor of Technology (B.Tech.), Polymer/Plastics Engineering
Mahatma Gandhi University, Kerala
- ST. JOSPEH'S HS, TRIVANDRUMSCHOOL
- St. Jospeh's HS, Trivandrum6Y 11M
St. Jospeh's HS, Trivandrum
St. Jospeh's HS, Trivandrum
- Job: Axis Bank — Sales And Marketing Specialist · 2005-03 – 2007-09 · 2y 6mo — Sales and Business development of Retail banking products Branch banking and Customer service operations Financial Advisory Service and Wealth Management for High Net worth Customers Account management of Key corporate accounts Managment of branch CRM Quality levels, 5S and Sarbanes-Oxley Compliance Tools:Finacle core banking system, CRM (FCRM/Siebel) and in-house applications.
- Job: Adobe — Engineering Manager · 2014-08 – 2019-08 · 5y — Technical Product & Engineering Program Management for Adobe's Digital Marketing / Customer Experience Journey Adobe@Adobe implementation of Adobe Marketing Cloud capabilities Hire, Nurture and Manage a high performing team of Engineers, QAs, Business Solution Analyst / Product managers and project managers to work in a global environment
- Job: Atlassian — Senior Manager - GTM Platform Engineering & Salesforce Apps · 2019-08 – 2024-09 · 5y 1mo — In a leadership role at Atlassian, I spearheaded the growth and development of a world-class Engineering team in Bengaluru, focusing on Go-To-Market Engineering solutions. With a portfolio of IT applications in Sales, Marketing, Field operations, and Customer Support Technology, I led the team to success through strategic hiring, team building, and program development.
- Job: Modernizing Government Programme (MGP) — Program Manager Program Management Office · 2004-04 – 2005-03 · 11 mo — e-Governance solutions - Planning, Designing and Rolling out for key departments of Kerala Govt. Conceptual Development of web based monitoring system for the project,as well as implementation support and training to end user.
- Job: IBM — Senior Sales Operations Analyst · 2010-05 – 2010-12 · 7 mo — Supports the execution of Sales Execution and Management activities Develops standard and ad hoc reports, provides reporting and analysis of pipeline Root cause analysis, Deep dive reviews and gap closure plans Special Projects / Programme Management
- Job: Wipro — Lead Product Manager · 2010-12 – 2013-08 · 2y 8mo — Product Road Map ownership and Program Management / Business Analysis & Solution Consulting for CRM, Sales Collaboration Systems & Sales Enablement program of Wipro Technologies Global Sales Program Initiatives Management - Key Accounts Planning / Social CRM / Collaboration initiatives / Sales Methodology re-engineering Previous role: Business Operations, Delivery & Practice Management for BTS / BAS service line
- Job: SkyReisen — Software Engineer · 2001-03 – 2002-06 · 1y 3mo — Website designing and web content developement. Secondary research, business analysis, requirements capturing, design solutions, and develop test strategies for the software product.
- Job: IBS Software Services — Senior Product Manager · 2007-09 – 2010-05 · 2y 8mo — Define, implement and manage revenue generating programs Run focused initiatives on sales process improvements,sales rep incentives & pipeline analytics Partner with IT and other key stakeholders to execute changes Mentor and coach Operations team
- Job: Tata Communications — Senior Manager of Product Management · 2013-07 – 2014-08 · 1y 1mo — Sales Tools Automation for effective sales strategy execution. (Salesforce.com, Big Machines, Docusign, including CloudSense and Zuora Order to Cash solution) Role drives the product road map definition and end to end execution. This role drives the approach and implementation of consistent sales management strategies, including pipeline management , reporting and analytics for sales & customer insights. Scrum of Scrum Management using Agile methodologies
- Job: DocuSign — Senior Manager - GTM Engineering · 2024-10 – present · 1y 10mo — Leading agentic AI transformation of Salesforce ecosystem for next-gen Enterprise Revenue Intelligence and hyper-personalized B2B/B2C GTM. Orchestrating Agentforce + Crew.ai autonomous multi-agent systems for real-time pipeline orchestration, value selling, lead qualification, and intelligent decision-making. Building & scaling GTM engineering teams from 0-50 through campus hiring; driving build-vs-buy decisions, vendor management, and full-stack custom AI applications. Accelerating developer productivity 10x+ with Claude Code, GitHub Copilot, and AI-native workflows while scaling compensation intelligence tools and India GCC delivery.
- School: Harvard Business School Executive Education — The Foundations of Leadership Program, Organizational Leadership
- School: Indian Institute of Management, Bangalore — Executive Education Programme, Digital Marketing for Business Growth · 2015 – 2015
- School: Institute of Product Leadership — Product Management Professional, Product Leadership · 2016 – 2016
- School: SCMS GROUP OF INSTITUTIONS — PGDM, Marketing · 2002 – 2004
- School: Mahatma Gandhi University, Kerala — Bachelor of Technology (B.Tech.), Polymer/Plastics Engineering · 1997 – 2001
- School: St. Jospeh's HS, Trivandrum · 1989 – 1995
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