Stephen Smith
GTM Engineering and Revenue Operations at BigTime Software - The #1 PS Automation Software powered by AI
BigTime Software, Inc.GTM Engineer with 8+ years experience across the full SaaS go-to-market stack — from sales development, to Marketing Ops, to RevOps, to Founding the GTM Engineering role at BigTime Software. Highlights and Skills:-Sole architect and operator of BigTime's Clay instance.
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(advanced enrichment, signal-based workflows, CRM integrations)-Numerous Internal AI workflow implementations (customer health scoring, custom ICP scoring, human in the loop workflows, )-GTM data pipeline architecture and management (Databricks, ETL, data lake design)-Salesforce administration (Flows, SOQL, automation, reporting, )-RevOps strategy, ICP modeling, and process design
GTM Index
- BIGTIME SOFTWARE,JOB
- Founding GTM Eng1Y 2M
Founding GTM Engineer
BigTime Software, Inc.
- Revenue Operations Special…7M
Revenue Operations Specialist
BigTime Software, Inc.
- WORKRAILS,JOB
- Sales and Mktg Operations…2Y 10M
Sales and Marketing Operations Manager
WorkRails, Inc.
(Acquired by BigTime Software)
- Services Revenue Consultant1Y 7M
Services Revenue Consultant
WorkRails, Inc.
- CLOUDFACTORY.JOB
- Sales Development Represen…2Y
Sales Development Representative
CloudFactory.
- JEREMYSAIDJOB
- Dir of Mktg Automation and…8M
Director of Marketing Automation and SEO
JeremySaid
Tasked with implementing and integrating Hubspot CRM and marketing automation tools into clients' tech stacks. This includes: o Aligning content and marketing assets with effective lead generation campaigns o Optimizing conversion tools such as calls-to-action and landing pages o Building automated workflows for lead lifecycle stages, list segmentation, and sales enablement Additionally, I have been tasked with delivering weekly client SEO deliverables and running SEO audits for prospective clients. This includes: o Running site crawls and identifying quick-win, on-page optimizations such as missing titles, meta desriptions, image alt-text, keyword density, etc. o Using Google Search Conso…
- ORACLEJOB
- Account Development Team L…2M
Account Development Team Lead, East Side
Oracle
Team Lead for the East territory on the Account Development team. My primary responsibilities include assisting Regional Sales Managers in the sales process for large, enterprise-level accounts and ensuring all prospective customers are well-vetted. Additionally, I am responsible for leading the direct sales process with select, smaller prospects, requiring a deep understanding of the Bronto platform and the ability to demo the platform live.
- Account Development Repres…1Y
Account Development Representative
Oracle
As an ADR, I am responsible for engaging prospective customers, handling all inbound inquiries generated from marketing activities and prospecting new potential accounts. Unlike many sales development roles, Bronto ADRs require a consultative expertise on marketing goals and tech-stacks, providing first-hand feedback and recommendations based on industry experience and best-practices. -------------------------------------------------------------------------------------------------------------- Bronto Software, a NetSuite Company (NYSE: N), is the #1 email marketing provider to the Internet Retailer Top 1000. Bronto provides an easy-to-use, cloud-based platform to mid-market and enterprise…
- UCONNECTIONJOB
- Mktg Dir9M
Marketing Director
UConnection
Served as the Marketing Director for UConnection, a start-up dining and nightlife app for college students. My responsibilities varied as I was asked to fill a multitude of roles, including sales, account management/onboarding, and internal CRM administration (Netsuite). My marketing-related responsibilities included: • Developed and expanded reach and recognition of app’s brand through social media initiatives, paid ads, SEO/SEM, and band ambassador program • Taught and managed over 200 sales and marketing interns across numerous college campuses • Initiated and executed strategic advertising partnerships • Responsible for nationwide expansion effort for that resulted in over 100k new user…
- THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILLSCHOOL
- Bachelor's Degree in Econo…4Y 11M
Bachelor's Degree in Economics
The University of North Carolina at Chapel Hill
- WHITE OAK PARTNERS,JOB
- Research Analyst Intern9M
Research Analyst Intern
White Oak Partners, LLC
Conducting research on private firms for potential private equity acquisitions. Responsibilities include creating extensive company profiles, cold-calling, and determining investment potential for clients.
- AEROTEKJOB
- Recruiting Intern3M
Recruiting Intern
Aerotek
Utilized Aerotek's full cycle recruiting methodology to recruit skilled and general labor for manufacturing firms in the greater Charlotte area.
- Job: BigTime Software, Inc. — Revenue Operations Specialist (RevOps) · 2025-01 – 2025-08 · 7 mo
- Job: Aerotek — Recruiting Intern · 2015-05 – 2015-08 · 3 mo — Utilized Aerotek's full cycle recruiting methodology to recruit skilled and general labor for manufacturing firms in the greater Charlotte area.
- Job: White Oak Partners, LLC — Research Analyst Intern · 2015-08 – 2016-05 · 9 mo — Conducting research on private firms for potential private equity acquisitions. Responsibilities include creating extensive company profiles, cold-calling, and determining investment potential for clients.
- Job: Oracle — Account Development Team Lead, East Side · 2018-04 – 2018-06 · 2 mo — Team Lead for the East territory on the Account Development team. My primary responsibilities include assisting Regional Sales Managers in the sales process for large, enterprise-level accounts and ensuring all prospective customers are well-vetted. Additionally, I am responsible for leading the direct sales process with select, smaller prospects, requiring a deep understanding of the Bronto platform and the ability to demo the platform live.
- Job: WorkRails, Inc. — Sales and Marketing Operations Manager · 2022-10 – 2025-08 · 2y 10mo — (Acquired by BigTime Software)
- Job: WorkRails, Inc. — Services Revenue Consultant · 2021-03 – 2022-10 · 1y 7mo
- Job: Oracle — Account Development Representative · 2017-04 – 2018-04 · 1y — As an ADR, I am responsible for engaging prospective customers, handling all inbound inquiries generated from marketing activities and prospecting new potential accounts. Unlike many sales development roles, Bronto ADRs require a consultative expertise on marketing goals and tech-stacks, providing first-hand feedback and recommendations based on industry experience and best-practices. -------------------------------------------------------------------------------------------------------------- Bronto Software, a NetSuite Company (NYSE: N), is the #1 email marketing provider to the Internet Retailer Top 1000. Bronto provides an easy-to-use, cloud-based platform to mid-market and enterprise…
- Job: JeremySaid — Director of Marketing Automation and SEO · 2018-06 – 2019-02 · 8 mo — Tasked with implementing and integrating Hubspot CRM and marketing automation tools into clients' tech stacks. This includes: o Aligning content and marketing assets with effective lead generation campaigns o Optimizing conversion tools such as calls-to-action and landing pages o Building automated workflows for lead lifecycle stages, list segmentation, and sales enablement Additionally, I have been tasked with delivering weekly client SEO deliverables and running SEO audits for prospective clients. This includes: o Running site crawls and identifying quick-win, on-page optimizations such as missing titles, meta desriptions, image alt-text, keyword density, etc. o Using Google Search Conso…
- Job: CloudFactory. — Sales Development Representative · 2019-03 – 2021-03 · 2y
- Job: UConnection — Marketing Director · 2016-06 – 2017-03 · 9 mo — Served as the Marketing Director for UConnection, a start-up dining and nightlife app for college students. My responsibilities varied as I was asked to fill a multitude of roles, including sales, account management/onboarding, and internal CRM administration (Netsuite). My marketing-related responsibilities included: • Developed and expanded reach and recognition of app’s brand through social media initiatives, paid ads, SEO/SEM, and band ambassador program • Taught and managed over 200 sales and marketing interns across numerous college campuses • Initiated and executed strategic advertising partnerships • Responsible for nationwide expansion effort for that resulted in over 100k new user…
- Job: BigTime Software, Inc. — Founding GTM Engineer (Founding GTM) · 2025-08 – present · 1y
- School: The University of North Carolina at Chapel Hill — Bachelor's Degree in Economics · 2012 – 2016
Skills
Playbooks
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Dropbox
Amazon Web Services (AWS)