Jay J.
Head of Agentic Engineering | Digital Transformation & Enterprise Architecture Leader | API Strategy & Platform Leader | Transforming Businesses and Enabling Growth through SaaS, API, and AI-Powered Solutions
Enterprise technology and GTM systems leader with 22 years experience driving revenue growth,efficiency, and digital transformation. Scaled businesses to $600M+ ARR and contributed tomulti-billion-dollar growth at Salesforce, Airbnb, and Pluralsight.
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Skilled at aligning Product, Sales,RevOps, Finance, Legal, and CS through modern GTM architectures, AI automation, and Proven builder of high-performing global teams, delivering impact in revenue acceleration, costoptimization, and compliance.
GTM Index
- PLURALSIGHTJOB
- Head of Agentic Eng and Ar…3Y 6M
Head of Agentic Engineering and Architecture
Pluralsight
• GTM Technology & Architecture Leadership: Lead architecture for a 60+ member, 7-team organization spanning Digital Commerce, CRM, CPQ, FinTech, API Platforms, Data, AI, and QA; report to SVP and present quarterly strategy and outcomes to CRO/CTO. • Revenue & GTM Transformation: Automated 100% of renewal/amendment provisioning, billing, and invoicing workflows, saving $1.8M annually. Scaled AWS/Azure/GCP marketplace ARR to $85M (+185% YoY) and recovered $12M in lost revenue, driving $8M incremental lift. • Enterprise Architecture: Established Architecture Review Board governing API, security, cloud, and data standards; strengthened SOC2/GDPR/ASC 606 compliance and reduced infrastructure co…
- WHARTON EXECUTIVE EDUCATIONSCHOOL
- Postgraduate Degree, Execu…2M
Postgraduate Degree, Executive Presence and Persuasive Leadership
Wharton Executive Education
- TEXAS MCCOMBS SCHOOL OF BUSINESSSCHOOL
- Postgraduate Degree, Artif…7M
Postgraduate Degree, Artificial Intelligence for Leaders
Texas McCombs School of Business
- SALESFORCEJOB
- Sr. Dir of Software Eng2Y 7M
Sr. Director of Software Engineering
Salesforce
- AIRBNBJOB
- Dir of GTM Eng3Y 11M
Director of GTM Engineering
Airbnb
Tech stack: Airflow data pipelines, Ruby on Rails, NodeJS, ReactJS, AWS Dynamo DB, Kafka, kinesis, Single sign on, JWT OAuth 2.0, Sales cloud, Service cloud, Customer and partner communities, World class Apex code frameworks, Integration patterns using Rest API and Streaming API, High volume platform events, MuleSoft Anypoint, Genesys contact center integration, Event monitoring, GDPR, DevOps, Einstein Platform & analytics, and AppExchange apps. Code IDE: Illuminated Cloud and VS code DevOps: github, Jenkins, Salesforce DX Led a high-performing engineering team of 20+ engineers at Airbnb to build and scale enterprise CRM platforms and integrations supporting Sales, Service, Legal, Claims…
- LENDINGCLUBJOB
- Senior Eng Mgr1Y 4M
Senior Engineering Manager
LendingClub
Accomplishments: • Launch the Salesforce.com Sales and Service object model for Investor, Institutional, and Small Business Borrower Services to drive the loan sales revenue growth by 50%. • Led the Cisco UCCE contact center integration with Salesforce.com Service Cloud • Architect Round robin algorithm Apex code for load balancing of loan applications (Opportunities) that are generated in the Lending Club platform and synced to Salesforce.com CRM. Tech stack: Java, Spring Framework ,Angular, ReactJS, CSS, JavaScript, HTML, Salesforce Apex, Visualforce, AuraJS, MySQL, Microservices
- YAHOO!JOB
- Eng Mgr3Y 3M
Engineering Manager
Yahoo!
Accomplishments: • Launched the Conversion of Yahoo CRM (Customer Relationship Management) and PRM (Publisher Relationship Management) applications from SIEBEL 8.1 to Salesforce.com Sales cloud respectively. The CRM and PRM system maintained 4.5-billion-dollar worth of partnership contracts of Yahoo! • Launched the Salesforce CPQ and Oracle Financials integration for Lead to Cash flow and revenue recognition • Successfully delivered Salesforce CPQ solution for various types of bundle and ala-cart product families including software, support and services; and integrate with Oracle financials invoice/billing systems. • Designed the complete Partnership Contracts financial object model with cu…
- DELOITTEJOB
- Senior Full Stack Eng2Y 7M
Senior Full Stack Engineer
Deloitte
• Design, code, and implementation of Web Services, Sales and Service Cloud CRM for Deloitte Fortune 500 clients CVS Pharmacy, VMware, and William Blair. • Design, code, and implementation of Sales Cloud and Financial Services CRM for Citigroup wealth management. Tech stack: jQuery, HTML, CSS, Javascript, Java, J2EE, EJB, XML, REST API, Apex, Visualforce, Oracle, MySQL
- SAN JOSE STATE UNIVERSITYSCHOOL
- MS, Software Eng2Y 11M
MS, Software Engineering
San Jose State University
- SUN MICROSYSTEMSJOB
- Sr. Software Eng - Java De…11M
Sr. Software Engineer - Java Developer
Sun Microsystems
- NTT DATAJOB
- Software Eng- Java developer2Y 1M
Software Engineer- Java developer
NTT DATA
- PSG COLLEGE OF TECHNOLOGYSCHOOL
- BE, Elecrical-Electronics…4Y 11M
BE, Elecrical-Electronics Engineering
PSG College of Technology
- Job: Pluralsight — Head of Agentic Engineering and Architecture · 2023-04 – present · 3y 4mo — • GTM Technology & Architecture Leadership: Lead architecture for a 60+ member, 7-team organization spanning Digital Commerce, CRM, CPQ, FinTech, API Platforms, Data, AI, and QA; report to SVP and present quarterly strategy and outcomes to CRO/CTO. • Revenue & GTM Transformation: Automated 100% of renewal/amendment provisioning, billing, and invoicing workflows, saving $1.8M annually. Scaled AWS/Azure/GCP marketplace ARR to $85M (+185% YoY) and recovered $12M in lost revenue, driving $8M incremental lift. • Enterprise Architecture: Established Architecture Review Board governing API, security, cloud, and data standards; strengthened SOC2/GDPR/ASC 606 compliance and reduced infrastructure co…
- Job: Airbnb — Director of GTM Engineering (Head of GTM Engineering) · 2016-10 – 2020-09 · 3y 11mo — Tech stack: Airflow data pipelines, Ruby on Rails, NodeJS, ReactJS, AWS Dynamo DB, Kafka, kinesis, Single sign on, JWT OAuth 2.0, Sales cloud, Service cloud, Customer and partner communities, World class Apex code frameworks, Integration patterns using Rest API and Streaming API, High volume platform events, MuleSoft Anypoint, Genesys contact center integration, Event monitoring, GDPR, DevOps, Einstein Platform & analytics, and AppExchange apps. Code IDE: Illuminated Cloud and VS code DevOps: github, Jenkins, Salesforce DX Led a high-performing engineering team of 20+ engineers at Airbnb to build and scale enterprise CRM platforms and integrations supporting Sales, Service, Legal, Claims…
- Job: LendingClub — Senior Engineering Manager · 2015-05 – 2016-09 · 1y 4mo — Accomplishments: • Launch the Salesforce.com Sales and Service object model for Investor, Institutional, and Small Business Borrower Services to drive the loan sales revenue growth by 50%. • Led the Cisco UCCE contact center integration with Salesforce.com Service Cloud • Architect Round robin algorithm Apex code for load balancing of loan applications (Opportunities) that are generated in the Lending Club platform and synced to Salesforce.com CRM. Tech stack: Java, Spring Framework ,Angular, ReactJS, CSS, JavaScript, HTML, Salesforce Apex, Visualforce, AuraJS, MySQL, Microservices
- Job: Yahoo! — Engineering Manager · 2012-01 – 2015-04 · 3y 3mo — Accomplishments: • Launched the Conversion of Yahoo CRM (Customer Relationship Management) and PRM (Publisher Relationship Management) applications from SIEBEL 8.1 to Salesforce.com Sales cloud respectively. The CRM and PRM system maintained 4.5-billion-dollar worth of partnership contracts of Yahoo! • Launched the Salesforce CPQ and Oracle Financials integration for Lead to Cash flow and revenue recognition • Successfully delivered Salesforce CPQ solution for various types of bundle and ala-cart product families including software, support and services; and integrate with Oracle financials invoice/billing systems. • Designed the complete Partnership Contracts financial object model with cu…
- Job: Deloitte — Senior Full Stack Engineer · 2009-05 – 2011-12 · 2y 7mo — • Design, code, and implementation of Web Services, Sales and Service Cloud CRM for Deloitte Fortune 500 clients CVS Pharmacy, VMware, and William Blair. • Design, code, and implementation of Sales Cloud and Financial Services CRM for Citigroup wealth management. Tech stack: jQuery, HTML, CSS, Javascript, Java, J2EE, EJB, XML, REST API, Apex, Visualforce, Oracle, MySQL
- Job: Sun Microsystems — Sr. Software Engineer - Java Developer · 2008-06 – 2009-05 · 11 mo
- Job: NTT DATA — Software Engineer- Java developer · 2005-05 – 2007-06 · 2y 1mo
- Job: Salesforce — Sr. Director of Software Engineering · 2020-09 – 2023-04 · 2y 7mo
- School: Wharton Executive Education — Postgraduate Degree, Executive Presence and Persuasive Leadership · 2025-01 – 2025-03
- School: Texas McCombs School of Business — Postgraduate Degree, Artificial Intelligence for Leaders · 2023-10 – 2024-05
- School: San Jose State University — MS, Software Engineering · 2007 – 2009
- School: PSG College of Technology — BE, Elecrical-Electronics Engineering · 2001 – 2005
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ex-Alloy