Shandra Uribe

Gtm Implementation Specialist (Accelerate) at Stripe | Coding implementations | Blockchain, API, Automations

Stripeex-American Express Global Business Travelex-Essentialist

“

Customer Experience & Implementation Specialist with nearly 8 years of experience supporting customers, clients, and internal teams across SaaS companies, startups, and technology-driven organizations.

More

Skilled in technical support, API & integration analysis, workflow optimization, and customer onboarding, with a strong focus on delivering scalable and user-centered solutions. Throughout my career, I have collaborated with cross-functional teams to troubleshoot complex technical challenges, improve operational processes, and increase product adoption. My experience includes supporting digital platforms, analyzing workflows, conducting client training, and leveraging data-driven insights to identify opportunities for improvement. With a background in HTML, CSS, JavaScript, and Python, combined with experience using support platforms, analytics, and operational tools, I bridge the gap between technical solutions and customer needs to create efficient, impactful experiences.