Nicolas Olague

Amazon Connect @ AWS – Head of Worldwide Partner BD & GTM | AWS Bar Raiser Core

New York7.4k followers
ESSEC Business Schoolex-Nikeex-Amazon

Enterprise and Go-to-Market leader with 15 years at Amazon delivering results for high-growth B2B technology businesses across France and the US.

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I've held progressive sales, leadership, and GM roles spanning Amazon Marketplace, Alexa, Retail, Amazon Business, and Amazon Shipping — serving Public Sector, Private Sector, and Fortune 500 companies — and I'm now channeling this experience into the cloud and AI space at Amazon Web Services 💡 What I do: I build and scale commercial organizations from the ground up — now bringing my hypergrowth, startup-mindset experience into AWS, leading the newly formed worldwide Partner BD Team within the AI Applied Solutions Team. Laser-focused on Amazon Connect, AWS's AI-powered Enterprise contact center solution ($1B run rate reached last year), my mission is to build a world-class partner strategy across all regions (NAMER, LATAM, APJ, EMEA) — establishing the GTM mechanisms and ecosystem that will define how enterprises adopt AI-driven customer engagement at 🏗️ What I've built • 🤖 Leading the newly formed worldwide Partner BD Team for Amazon Connect within AWS's AI Applied Solutions Team — building a high-impact partner strategy and GTM mechanisms across all regions (NAMER, LATAM, APJ, EMEA) to accelerate the growth of one of AWS's fastest-growing businesses, having already reached a $1B run rate• 🚀 Scaled Amazon Shipping's Enterprise business to a multi-billion dollar segment — 300%+ YoY scope growth, 50% of total US business share — by building the sales team, implementing GTM mechanisms, and winning one of Amazon's most strategic bets • 👥 Led a 55+ person Corporate sales organization within Amazon Business, one of Amazon's fastest-growing businesses ever• 🏢 Grew Amazon Business France from the ground up — first hire to 40+ salespeople, 10+ industry verticals in 3 years • 🎙️ Contributed to the launch of Alexa in France through strategic partner development • 🌐 Grew Amazon Marketplace France from under 5% e-commerce share (2013) to 50%+ market penetration today — from individual contributor to leader of leaders🤝 How I lead: I build cultures where optimism drives performance. Passionate about developing high-performing, inclusive teams with a growth mindset — committed to environments where every voice carries equal weight and 📩 We're hiring — reach out if you're passionate about AI, cloud, and how we are reshaping this world together

Career Timeline

JobSchool

GTM Index

  1. AMAZON WEB SERVICES (AWS)JOB
    1. Amazon Web Services (AWS)
      7M
  2. ESSEC BUSINESS SCHOOLJOB
    1. External Lecturer & Visiti…
      9Y 9M
  3. AMAZONJOB
    1. Amazon Shipping
      1Y 3M
    2. Smart Home & Alexa Launch…
      1Y 1M
    3. Amazon Marketplace
      4Y 7M
  4. AMAZON BUSINESSJOB
    1. Amazon Business
      3Y
    2. Amazon Business France Sca…
      2Y 7M
  5. NIKEJOB
    1. Early Career – Sales & BD
      5Y 7M

Time in market 19Y 5MOpen 6Closed 6Stints 12

gtmindex.io/p/nicolas-olague-71613529

  1. Job: Nike — Early Career – Sales & Business Development · 2007-05 – 2012-12 · 5y 7mo — (Capgemini · Hewlett-Packard · Nike · Loïc Cruard Group) • LCG (Jan – Apr 2013): B2B sales and client outreach • Nike (May 2012 – Dec 2012): Managed procurement processes and a database of 800+ providers; organized two quarterly internal sales seminars for 120 employees • Hewlett-Packard (Jan 2009 – Dec 2010): B2B sales in the education sector covering 300 universities; developed a "Back to School" student offer, managed 4 interns, and built a destocking strategy through distributors that improved margin by +3% • Capgemini (2007): Early-career internship in sales support within a technology and consulting environment
  2. Job: Amazon — Amazon Marketplace – Senior Marketplace Manager · 2013-05 – 2017-12 · 4y 7mo — (Progression: New Account Manager → Key Account Manager → Marketplace Manager → Senior Marketplace Manager) • Transformed the French Marketplace from a nascent channel (sub-5% share) into a dominant revenue engine — a growth trajectory that ultimately reached 50%+ of total Amazon France sales — personally contributing ~30% of French Marketplace business by end of tenure, while leading a team of nearly 20 people as a leader of leaders • Scaled a team from ~20 to 100+ people, architecting a full-scale sales organization spanning Key Account Managers, Sales Managers, and EU project leads • Owned 6–8 Marketplace categories (Home, Kitchen, Major Appliances, Lawn & Garden, Tools, Sports, Automot…
  3. Job: Amazon Web Services (AWS) — Amazon Web Services (AWS) – Head of Worldwide Partner BD & GTM, Amazon Connect · 2026-03 – present · 5 mo — • Appointed to lead the newly formed worldwide Partner BD Team for Amazon Connect within AWS's AI Applied Solutions Team — tasked with building the partner strategy and commercial foundations from the ground up to accelerate one of AWS's fastest-growing businesses ($1B run rate reached in 2025) • Architecting a world-class, globally coordinated partner strategy across all regions (NAMER, LATAM, APJ, EMEA, Public Sector) — designing the GTM mechanisms, partner frameworks, and ecosystem that will define how enterprises adopt AI-driven customer engagement at scale through Amazon Connect • Building and scaling a high-impact Partner BD organization — recruiting, developing, and leading a team of…
  4. Job: Amazon Business — Amazon Business – General Manager: Corporate Sector, P&L Leader · 2021-11 – 2024-11 · 3y — • Scaled the US Corporate Private Sector P&L (Mid-Market and Enterprise) to over $1B, sustaining ~30% YoY growth across 3 consecutive years — consistently above goal — through new logo acquisition, account expansion, and channel partnerships, ranking the Corporate segment in the top 3 of the largest and fastest-growing sectors out of 15 across Amazon Business US • Led 5 sub-verticals (Tech & Services, CPG, Financial Services, Sports/Media/Entertainment, Startups); managed 55+ people • Bar Raiser (1,000+ interviews), BR Mentor, and US BR Core Member • #1 Amazon Business WW US Speaker in 2023 (215K views); represented AB at ProcureCon West, Digital Transformation Week, and more • Key projects…
  5. Job: ESSEC Business School — External Lecturer & Visiting Professor · 2017-01 – present · 9y 7mo
  6. Job: Amazon — Smart Home & Alexa Launch Lead – Senior Vendor Manager · 2018-01 – 2019-02 · 1y 1mo — • Drove the Smart Home category P&L in France to strong results — one of Amazon's fastest-growing hardware segments at the time (+50% YoY, consistently above goal on both growth by +1,000bps and margin by +300bps) — with full ownership of vendor strategy, annual negotiations, and end-to-end category development (selection, profitability, merchandising, and promotions) • Played a pivotal role in the French launch of Alexa, orchestrating cross-functional alignment across Buying, Supply Chain, and Merchandising teams, while managing 5+ top-tier brand partnerships (AVS relationships) to fuel adoption and consumer awareness • Conceived and launched SHAW (Smart Home Awareness Week) in France — a…
  7. Job: Amazon Business — Amazon Business France Scale-Up Leader – Sales Director (FRBELUX) · 2019-03 – 2021-10 · 2y 7mo — (Progression: Head of SMB France → Head of Public Sector & SMB → Private Sector Leader FRBELUX) • Scaled Amazon Business France from a 3-person startup to a ~45-person organization, delivering 10x revenue growth and exceeding goals every year — fueled by new segment launches (SMB, Public Sector, Private Sector), expansion into Belgium and Luxembourg, and a structured go-to-market approach • Progressively owned P&Ls across SMB (€25M–€250M), Public Sector (Education, Non-Profit, Government), and Private Sector (Commercial, Healthcare, Resellers & Startups — $25M–$2.5B) — representing 76% of total Amazon Business France revenue • Bar Raiser (750+ interviews), BR Mentor (4 people), and consist…
  8. Job: Amazon — Amazon Shipping – Head of US Enterprise Business Development & GTM · 2024-11 – 2026-02 · 1y 3mo — • Owner of Enterprise/Fortune 500 P&L for the US Market, leading Tech Business Development across key sub-verticals (Apparel, Beauty, Health & Personal Care, Subscription Boxes) for both Acquisition and Account Management — with a scope that grew 300%+ YoY, ultimately representing 50% of total US business share within a multi-billion dollar addressable market • Built and managed a high-performing team of Senior Tech BDs (L6) and Principal Tech BDs (L7) across the US, driving adoption of Amazon Shipping's logistics solutions among the largest US shippers • Designed and implemented a comprehensive GTM Plan in partnership with internal stakeholders (Operations, Finance, Marketing, Legal) and e…
  9. School: ESSEC Business School — 2010, Bachelor of Business Administration - Marketing, Sales & Finance
  10. School: Audencia — 2012, Master - Sports Management
  11. School: Tecnológico de Monterrey — 2009, Academic exchange (Mexico - 6 months)
  12. School: ESSEC Business School — 2009, European chair of Sports Marketing

Skills

Applications cloudAIPartner SalesEnablementFinanceRecruitmentLean StartupSales leadersSportsMarketing StrategyMarket ResearchTeam ManagementProduct ManagementBusiness-to-Business (BtoB)LeadershipNegotiationFrenchEnglishSpanishBusiness Strategy

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