Heather Munoz
Sr. GTM Specialist at Amazon Web Services (AWS)
Amazon Web Services (AWS)Results-oriented leader of systems engineers focused on building and developing a team with the skills needed to overachieve business goals. I have a successful background in recruiting, developing, and retaining a team of high-performing systems engineers.
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25 years of Enterprise IT experience with 10+ years focused on Presales engineering and management. Lead high-priority projects for the business unit focused on solution and competitive selling. Ability to develop exceptional relationships with customers, partners, team, and management. Excellent communication, interpersonal, and problem solving skills.
GTM Index
- AMAZON WEB SERVICES (AWS)JOB
- Senior GTM Storage Special…5Y 5M
Senior GTM Storage Specialist
Amazon Web Services (AWS)
- SERVICENOW – THE ENTERPRISE CLOUD COMPANYJOB
- Solution Consultant Mgr2Y 1M
Solution Consultant Manager
ServiceNow – The Enterprise Cloud Company
•Lead a team of talented solution consultants in the Heartland area (MO, KS, and NE) •Hire, develop and retain top talent across the geography •Evangelize the ServiceNow platform to enterprise-level customers. •Manage the technical sale, proposal development, customer relationships, and issue escalation
- DELL TECHNOLOGIESJOB
- Sr. Mgr, System Engineers5Y 4M
Sr. Manager, System Engineers
Dell Technologies
•Build and retain a team of geographically dispersed systems engineers designing scale-out NAS, object, and cloud-based solutions •Responsible for evangelizing Dell EMC products, solution selling, proposal development, campaign, and customer relationship management, and issue escalation. •Develop and mentor team members and peers to continually grow both technical and with soft skills •Lead worldwide projects developing and enabling SE’s to become solution-focused experts in current industry trends and competitive intelligence resulting in revenue growth for the business unit •Lead the St. Louis EMC Field Women’s Leadership Forum and host local events
- Senior vSpecialist3Y
Senior vSpecialist
Dell Technologies
Evangelize on virtualization technologies within the datacenter and present to customers at all levels of the organization on virtualization solutions to increase the companies efficiencies.
- SCOTTRADEJOB
- Virtualization Architect1Y 4M
Virtualization Architect
Scottrade
- FUSIONSTORMJOB
- Solutions Architect1Y 1M
Solutions Architect
FusionStorm
Pre and Post Sales • Outline current and future vision enterprise architecture, including traceability from business and IT strategies to suggested technologies • Analyze client technology challenges, assess costs, and suggest solutions. • Design and execute proofs-of-concept for storage and virtualization capabilities, including building business case with costs, benefits, and efficiency measures. • Administer VMware and EMC assessments for clients sites to determine the business need of server and storage consolidation and containment. • Create a Scope of Work as it relates to solution design and respond to Request for Proposals for clients • Implement solution based on the Scope of wor…
- AOSJOB
- Design Architect - Presales6M
Design Architect - Presales
AOS
• Outline current and future vision enterprise architecture, including traceability from business and IT strategies to suggested technologies • Analyze client technology challenges, assess costs, and suggest solutions. • Design and execute proofs-of-concept for storage and virtualization capabilities, including building business case with costs, benefits, and efficiency measures. • Administer VMware and EMC assessments for clients sites to determine the business need of server and storage consolidation and containment. • Create a Scope of Work as it relates to solution design and respond to Request for Proposals for clients
- A.G. EDWARDS & SONS,JOB
- Systems Administrator7Y 8M
Systems Administrator
A.G. Edwards & Sons, Inc.
Virtual Computing Administrator • Provide complex technical services support for the virtual computing infrastructure of the enterprise to ensure technical health and security of the technical computing environment. • Manage and coordinate projects • Lead the build, implementation, configuration and maintenance of multi-technology platforms including numerous versions of windows and linux. • Maintain in-depth industry knowledge of IT technical concepts, practices and procedures. • Manage 1300 VM’s hosted on 48 hosts through Virtual Center and command line administration. • Keep up-to-date on critical, general, and security patches and apply them as necessary. • Upgraded the inf…
- UNITED STATES AIR FORCEJOB
- Computer Operator8Y 11M
Computer Operator
United States Air Force
SUN UNIX Administrator
- MEMCJOB
- computer operator2Y 11M
computer operator
MEMC
- Job: ServiceNow – The Enterprise Cloud Company — Solution Consultant Manager · 2019-04 – 2021-05 · 2y 1mo — •Lead a team of talented solution consultants in the Heartland area (MO, KS, and NE) •Hire, develop and retain top talent across the geography •Evangelize the ServiceNow platform to enterprise-level customers. •Manage the technical sale, proposal development, customer relationships, and issue escalation
- Job: Dell Technologies — Sr. Manager, System Engineers · 2013-11 – 2019-03 · 5y 4mo — •Build and retain a team of geographically dispersed systems engineers designing scale-out NAS, object, and cloud-based solutions •Responsible for evangelizing Dell EMC products, solution selling, proposal development, campaign, and customer relationship management, and issue escalation. •Develop and mentor team members and peers to continually grow both technical and with soft skills •Lead worldwide projects developing and enabling SE’s to become solution-focused experts in current industry trends and competitive intelligence resulting in revenue growth for the business unit •Lead the St. Louis EMC Field Women’s Leadership Forum and host local events
- Job: Dell Technologies — Senior vSpecialist · 2010-11 – 2013-11 · 3y — Evangelize on virtualization technologies within the datacenter and present to customers at all levels of the organization on virtualization solutions to increase the companies efficiencies.
- Job: Scottrade — Virtualization Architect · 2009-07 – 2010-11 · 1y 4mo
- Job: FusionStorm — Solutions Architect · 2008-05 – 2009-06 · 1y 1mo — Pre and Post Sales • Outline current and future vision enterprise architecture, including traceability from business and IT strategies to suggested technologies • Analyze client technology challenges, assess costs, and suggest solutions. • Design and execute proofs-of-concept for storage and virtualization capabilities, including building business case with costs, benefits, and efficiency measures. • Administer VMware and EMC assessments for clients sites to determine the business need of server and storage consolidation and containment. • Create a Scope of Work as it relates to solution design and respond to Request for Proposals for clients • Implement solution based on the Scope of wor…
- Job: AOS — Design Architect - Presales · 2007-11 – 2008-05 · 6 mo — • Outline current and future vision enterprise architecture, including traceability from business and IT strategies to suggested technologies • Analyze client technology challenges, assess costs, and suggest solutions. • Design and execute proofs-of-concept for storage and virtualization capabilities, including building business case with costs, benefits, and efficiency measures. • Administer VMware and EMC assessments for clients sites to determine the business need of server and storage consolidation and containment. • Create a Scope of Work as it relates to solution design and respond to Request for Proposals for clients
- Job: A.G. Edwards & Sons, Inc. — Systems Administrator · 2000-03 – 2007-11 · 7y 8mo — Virtual Computing Administrator • Provide complex technical services support for the virtual computing infrastructure of the enterprise to ensure technical health and security of the technical computing environment. • Manage and coordinate projects • Lead the build, implementation, configuration and maintenance of multi-technology platforms including numerous versions of windows and linux. • Maintain in-depth industry knowledge of IT technical concepts, practices and procedures. • Manage 1300 VM’s hosted on 48 hosts through Virtual Center and command line administration. • Keep up-to-date on critical, general, and security patches and apply them as necessary. • Upgraded the inf…
- Job: United States Air Force — Computer Operator · 1996 – 2004 · 8y — SUN UNIX Administrator
- Job: MEMC — computer operator · 1998 – 2000 · 2y
- Job: Amazon Web Services (AWS) — Senior GTM Storage Specialist · 2021-05 – present · 5y 3mo
- School: University of Phoenix — Bachelor's degree, Management Information Systems, General
- School: Western International — A.S, Information Technology
Skills
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