Mohit Dhamija
Business Transformation Leader | DATA and AI | GTM | Finance | (ex- Uber, Oracle)
I am a Business Technology leader with 20+ years of experience in high-tech companies like Uber, Altera, TIBCO Software, and Oracle Corporation, driving strategic digital transformation across sales, marketing, service, and finance functions.
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I’m passionate about aligning technology with business goals to unlock growth, accelerate revenue, improve operational efficiency, ensure compliance, and fuel innovation. I am particularly focused on leveraging Agentic AI and Generative AI to reimagine business processes, deliver intelligent automation, and empower data-driven decision-making at scale. A strong communicator and collaborator, I have a proven track record of building and leading high-performing teams to deliver impactful outcomes. **Specialties** ◆ IT Strategy, AI Strategy, Technology Roadmap, Business Process Transformation, Capability Based Planning ◆ Enterprise Architect, CRM com) & ERP Solution Architect ◆ Stakeholder Management, Program Management, Agile & Waterfall Methodologies ◆ Budget Management, Operational Efficiency, Team Development and Mentorship, Technical Leadership ◆ Data & AI Strategy, Business Intelligence, Data Analytics, Data warehouse, Data Governance ◆ RPA, Artificial Intelligence, Machine Learning ◆ Generative AI, AI Agents, Agentforce ◆ Cloud Computing, SaaS, PaaS ◆ M&A and Integration ◆ Security, Compliance ◆ Vendor Management, Contract Negotiation **Relevant Skills** ◆ Extensive experience with end to end customer lifecycle business processes including but not limited to Campaign Management, Lead Management, Consent Management, Opportunity Management, Quote to Order, Fulfillment, Billing, Procure to Pay, Record to Report, Rev Rec, Revenue, Receivables, Collection, Project Accounting, Project Billing, Project Resource Management ◆ Master Data Management (Informatica) ◆ Implementing and Supporting on Premises and Cloud-based Enterprise Software Applications com, Apttus / Conga, Oracle ERP R12, Marketo, Revpro Revenue Management) ◆ Analytics and Reporting, Business Intelligence, ETL ◆ com, Apex, Sales Cloud, Service Cloud, Marketing Cloud ◆, Integration - Tibco Business Works, Tibco Business Events, Scribe, Mulesoft, Workato ◆, REST, SOAP, js, Microservice Architecture, iPass ◆, Click Tools, Demand Tools, com, Discover Org, BoldChat, Briefing Edge, Bizible, Tout, Conversica, Zuora Subscription Management, ai, Gainsight, ZoomInfo, LeanData
GTM Index
- ALTERAJOB
- Dir Business Application -…1Y 7M
Director Business Application - GTM & AI
Altera
Data & AI | Salesforce | Agentforce | Acquia CMS | Acquia DAM | Fluid Topics | Docebo | Khoros | Spiff | Boomi | Sailpoint | OKTA -Own and drive enterprise-wide GTM technology and AI strategy, leading Altera’s post-Intel separation to establish a fully independent, scalable, and AI-powered digital and revenue ecosystem. - Define and execute the AI vision across the enterprise, embedding generative and agentic AI into core GTM workflows to accelerate revenue, enhance customer experience, and enable intelligent decision-making across Sales, Marketing, Support, and Partner channels - Responsible for building scalable CRM infrastructure from ground up to support Sales, Marketing, Customer Su…
- UBERJOB
- Head of Business Applicati…2Y 1M
Head of Business Application (GTM, Customer Support, Data)
Uber
- Operated as strategic partner to 5+ Global Teams overseeing GTM ( Lead to Cash), Customer Support, Merchant Onboarding, Contact Center platform for Uber Delivery, U4B, Uber Freight, Direct, Health LOB ($19B Revenue) -Build Data & Integration team from ground up to streamline business, improve data quality, enhancing data analytics capabilities, and driving integration across multiple platforms and systems -Rolled out Salesforce Media Cloud for Uber Ads Business driving $1B revenue growth with in 1 Year by automating Campaign Ads management, Pipeline management, Ads Inventory management, Billing Management. -Implemented Xactly to automate sales compensation calculation for multiple ma…
- IT Eng Leader1Y 1M
IT Engineering Leader | GTM | Support | Data
Uber
Responsible for leading global transformation for IT Engineering Customer Experience team. Managing following business applications -Uber Eats Salesforce eco system (sales cloud, service cloud, CPQ) -Global Knowledge Base and Training -Public Safety Response Portal -Genesys Cloud Contact Center -Sales Compensation System
- SALESFORCEJOB
- Sales Cloud Customer Advis…1Y 11M
Sales Cloud Customer Advisory Board Member
Salesforce
- TIBCO SOFTWAREJOB
- Dir, GTM Systems6M
Director, GTM Systems
TIBCO Software
- Dir, Integration, Business…2Y 2M
Director, Integration, Business Intelligence & MDM
TIBCO Software
- Enterprise data strategy including comprehensive Business Intelligence, Analytics & Reporting, Integration & Master Data Management. -Unified and Integrated Data Strategy by demonstrating Tibco on Tibco. -Lead Business Process Architecture for Merger & Acquisition -Cloud Migration Strategy for Integration and Business Intelligence Platform -Integration Architecture for provisioning automation for SAAS based offering by reducing the overall time of provisioning from 3 days to 5 min. - Self Service Business Intelligence Platform to enable Sales, Marketing, Renewals, Finance, Commission Operation & Revenue Team - Build Business Intelligence Team from ground up by building data pipeline for…
- Dir, Business Application…1Y 7M
Director, Business Application & Business Intelligence
TIBCO Software
Managing Salesforce.com, Sales Cloud, Service Cloud, Communities, Apttus CPQ Managed Team of Solution Architect, Business System Analyst. Managed CRM production support team, Release planning, Sprints Managed and Architect Self Service Business Intelligence Platform to provide near real time insight to Sales, Marketing, Customer Success Organization.
- Sr. Mgr ERP Application &…1Y 11M
Sr. Manager ERP Application & Business Intelligence
TIBCO Software
Global Business Operations transformation (Quote to Cash) along with consolidation of various Salesforce instances, implementation of APPTUS (CPQ tool) and integration with the Oracle ERP
- Mgr, Finance Business Appl…1Y 11M
Manager, Finance Business Application & Business Intelligence
TIBCO Software
• Managed Application upgrades and improved support and maintenance efficiencies for ERP Application, customizations business solutions, SOX compliance initiatives. • Monitor and ensure that delivery levels remain above the agreed level of performance and that all application access meets the SOX audit requirements • Managing and supervising the cross functional teams for ERP Implementation in global environment • Provide Leadership to Data conversion team, defining data conversion scope and approach. • Managed team of 22 onshore and offshore resources.
- Lead Analyst, Business App…4Y 1M
Lead Analyst, Business Applications & Business Inteligence
TIBCO Software
Managed R12 Implementation. Extensive experience in providing guidance on Data Conversion / Data Migration strategy for large scale Acquisitions and Upgrades, Extensive Business process Experience in Oracle Financials( General Ledger, Fixed Assets, Global Intercompany, Sub-Ledger Accounting, Cash Management, Accounts Receivables) Oracle Projects Suite, Accounts Payables, Purchasing, EB Tax, Sabrix OBIEE, Data warehouse, Revenue Forecasting, Sales Forecasting
- OPTIMA TECHNOLOGY PARTNERSJOB
- ERP Consultant2Y 4M
ERP Consultant
Optima Technology Partners
• Managed Oracle ERP implementations for various clients, operating as both a Solution and Business Architect for critical business processes, including Order to Cash, Procure to Pay, and Record to Report. • Led the full lifecycle implementation process, from requirement gathering and solution design to customization and deployment. • Collaborated with technical teams to oversee implementation and technical design, ensuring the successful deployment of Oracle Financials modules. • Provided strategic guidance throughout the project lifecycle, driving alignment between business objectives and technical solutions.
- ORACLEJOB
- Oracle Application Consult…3Y 1M
Oracle Application Consultant
Oracle
• Served as Software Engineer, developing Accounts Receivable & Cash Management module for Oracle Financials, ensuring compliance with financial regulations. • Designed and implemented core functionalities for large-scale enterprise environments. • Optimized performance for Accounts Receivable & Cash Management 11.5.10 Product version.
- EASTERN SOFTWARE SYSTEMJOB
- Senior Software Eng2Y 4M
Senior Software Engineer
Eastern Software System
• Worked as Software Engineer, Developed and build point of sales (POS) systems for multimillion dollar revenue generating organization, contributing to both front-end and back-end development. • Collaborated closely with cross-functional teams to enhance system functionality, ensuring seamless user experiences and integration with payment processing platforms.
- Job: Altera — Director Business Application - GTM & AI · 2025-03 – present · 1y 5mo — Data & AI | Salesforce | Agentforce | Acquia CMS | Acquia DAM | Fluid Topics | Docebo | Khoros | Spiff | Boomi | Sailpoint | OKTA -Own and drive enterprise-wide GTM technology and AI strategy, leading Altera’s post-Intel separation to establish a fully independent, scalable, and AI-powered digital and revenue ecosystem. - Define and execute the AI vision across the enterprise, embedding generative and agentic AI into core GTM workflows to accelerate revenue, enhance customer experience, and enable intelligent decision-making across Sales, Marketing, Support, and Partner channels - Responsible for building scalable CRM infrastructure from ground up to support Sales, Marketing, Customer Su…
- Job: Uber — Head of Business Application (GTM, Customer Support, Data) · 2022-11 – 2024-12 · 2y 1mo — - Operated as strategic partner to 5+ Global Teams overseeing GTM ( Lead to Cash), Customer Support, Merchant Onboarding, Contact Center platform for Uber Delivery, U4B, Uber Freight, Direct, Health LOB ($19B Revenue) -Build Data & Integration team from ground up to streamline business, improve data quality, enhancing data analytics capabilities, and driving integration across multiple platforms and systems -Rolled out Salesforce Media Cloud for Uber Ads Business driving $1B revenue growth with in 1 Year by automating Campaign Ads management, Pipeline management, Ads Inventory management, Billing Management. -Implemented Xactly to automate sales compensation calculation for multiple ma…
- Job: Uber — IT Engineering Leader | GTM | Support | Data · 2021-10 – 2022-11 · 1y 1mo — Responsible for leading global transformation for IT Engineering Customer Experience team. Managing following business applications -Uber Eats Salesforce eco system (sales cloud, service cloud, CPQ) -Global Knowledge Base and Training -Public Safety Response Portal -Genesys Cloud Contact Center -Sales Compensation System
- Job: Salesforce — Sales Cloud Customer Advisory Board Member · 2022-07 – 2024-06 · 1y 11mo
- Job: TIBCO Software — Director, GTM Systems · 2021-04 – 2021-10 · 6 mo
- Job: TIBCO Software — Director, Integration, Business Intelligence & MDM · 2019-02 – 2021-04 · 2y 2mo — - Enterprise data strategy including comprehensive Business Intelligence, Analytics & Reporting, Integration & Master Data Management. -Unified and Integrated Data Strategy by demonstrating Tibco on Tibco. -Lead Business Process Architecture for Merger & Acquisition -Cloud Migration Strategy for Integration and Business Intelligence Platform -Integration Architecture for provisioning automation for SAAS based offering by reducing the overall time of provisioning from 3 days to 5 min. - Self Service Business Intelligence Platform to enable Sales, Marketing, Renewals, Finance, Commission Operation & Revenue Team - Build Business Intelligence Team from ground up by building data pipeline for…
- Job: TIBCO Software — Director, Business Application & Business Intelligence · 2017-07 – 2019-02 · 1y 7mo — Managing Salesforce.com, Sales Cloud, Service Cloud, Communities, Apttus CPQ Managed Team of Solution Architect, Business System Analyst. Managed CRM production support team, Release planning, Sprints Managed and Architect Self Service Business Intelligence Platform to provide near real time insight to Sales, Marketing, Customer Success Organization.
- Job: TIBCO Software — Sr. Manager ERP Application & Business Intelligence · 2015-07 – 2017-06 · 1y 11mo — Global Business Operations transformation (Quote to Cash) along with consolidation of various Salesforce instances, implementation of APPTUS (CPQ tool) and integration with the Oracle ERP
- Job: TIBCO Software — Manager, Finance Business Application & Business Intelligence · 2013-07 – 2015-06 · 1y 11mo — • Managed Application upgrades and improved support and maintenance efficiencies for ERP Application, customizations business solutions, SOX compliance initiatives. • Monitor and ensure that delivery levels remain above the agreed level of performance and that all application access meets the SOX audit requirements • Managing and supervising the cross functional teams for ERP Implementation in global environment • Provide Leadership to Data conversion team, defining data conversion scope and approach. • Managed team of 22 onshore and offshore resources.
- Job: TIBCO Software — Lead Analyst, Business Applications & Business Inteligence · 2009-06 – 2013-07 · 4y 1mo — Managed R12 Implementation. Extensive experience in providing guidance on Data Conversion / Data Migration strategy for large scale Acquisitions and Upgrades, Extensive Business process Experience in Oracle Financials( General Ledger, Fixed Assets, Global Intercompany, Sub-Ledger Accounting, Cash Management, Accounts Receivables) Oracle Projects Suite, Accounts Payables, Purchasing, EB Tax, Sabrix OBIEE, Data warehouse, Revenue Forecasting, Sales Forecasting
- Job: Optima Technology Partners — ERP Consultant · 2007-02 – 2009-06 · 2y 4mo — • Managed Oracle ERP implementations for various clients, operating as both a Solution and Business Architect for critical business processes, including Order to Cash, Procure to Pay, and Record to Report. • Led the full lifecycle implementation process, from requirement gathering and solution design to customization and deployment. • Collaborated with technical teams to oversee implementation and technical design, ensuring the successful deployment of Oracle Financials modules. • Provided strategic guidance throughout the project lifecycle, driving alignment between business objectives and technical solutions.
- Job: Oracle — Oracle Application Consultant · 2004-01 – 2007-02 · 3y 1mo — • Served as Software Engineer, developing Accounts Receivable & Cash Management module for Oracle Financials, ensuring compliance with financial regulations. • Designed and implemented core functionalities for large-scale enterprise environments. • Optimized performance for Accounts Receivable & Cash Management 11.5.10 Product version.
- Job: Eastern Software System — Senior Software Engineer · 2001-08 – 2003-12 · 2y 4mo — • Worked as Software Engineer, Developed and build point of sales (POS) systems for multimillion dollar revenue generating organization, contributing to both front-end and back-end development. • Collaborated closely with cross-functional teams to enhance system functionality, ensuring seamless user experiences and integration with payment processing platforms.
- School: CDAC ACTS, Bangalore
- School: SJMIT, Kuvempu University — BTech, Computers
Skills
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