Michael Francis

Early-Stage Operator | Chief of Staff | Business Operations & GTM | Built 0→1 operating systems and revenue engines

Signal & Structureex-Firneoex-West Corporation

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I work with founders to turn ideas and priorities into coordinated execution, helping to determine what matters most and building the systems that keep teams moving in that direction. My background spans work across business operations, strategy, product, and GTM.

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I focus on building operating cadence and cross-functional alignment, so early-stage teams can scale without losing momentum. Across my career, I’ve owned revenue portfolios up to $9M ARR, built partnership ecosystems that generated millions in pipeline, and led product launches contributing to ~135% NDR across a $50M+ ARR product line. I’ve also built a company myself. As Co-Founder of Firneo, we grew a community of 3,000+ partnership professionals and increased revenue 600%+ year-over-year after pivoting the business model toward courses and education. I designed the operating cadence, metrics, prioritization, and GTM systems that allowed the business to scale. Today I’m most interested in working with founders at Seed–Series B companies as a Chief of Staff or early operator — helping translate leadership priorities into coordinated execution across product, GTM, and business operations. The work I enjoy most: • GTM strategy and revenue systems • Cross-functional execution • Building operating cadence (OKRs, planning, metrics) • Helping founders scale themselves as the company grows If you’re a founder navigating the transition from early traction to scalable systems, I’m always happy to connect.