Max Jacob

Strategic Customer Success & Sales Executive | Enterprise Relationship Builder | Cross-Sell Strategist | Team Builder, Mentor, & Culture Shaper

Bodine & Co.ex-Conversant, LLCex-TransUnion

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Strategic customer success & sales executive with deep experience in driving revenue growth via trusted advisory partnerships and enterprise-level relationship management.

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Global-minded leader skilled at identifying upsell / cross-sell opportunities via data-driven insights, solutions, and market alignment. Navigating complexity and ambiguity with analytical precision to deliver scalable growth frameworks and consistent top-line impact. Known for building high-performing teams and embedding culture of accountability, collaboration, and execution across Fortune 500 and PE-backed portfolios having managed $200M in ARR. ⚡ Executive Profile: ► Global Growth Driver: Launched $100M businesses and led international digital expansion for Gap, Banana Republic, and Old Navy, from initial concept through business case, for expansion into Europe, Japan, and China. ► People-First Leader: Skilled in mentoring talent, developing, and inspiring teams by aligning individual aspirations with organizational goals that foster productive partnerships and performance-driven cultures. ► Data-Driven Storyteller: Respected for influencing stakeholders and aligning cross-functional teams to accelerate commercial outcomes via use of performance analytics, marketing measurement, and strategic presentations. ► AdTech & MarTech Expert: Well-versed in cross-functional collaboration for implementing tools that drive platform adoptions, programmatic advertising, social & email marketing, driving conversions and revenue. ► Enterprise Connector: Drove sustainable business impact via strategic stakeholder alignment & relationship management. Built and nurtured connective C-suite relationships and converted into competitive advantage. I’m passionate about building relationships that drive outcomes. Whether aligning customer goals with technology capabilities or mentoring emerging leaders, I bring empathy, structure, and a sense of purpose to my work. If you’re building something bold—and want to explore how to scale it—LET’S CONNECT. KEY SKILLS: Customer Success Strategy | Executive Relationship Management | Cross-Functional Leadership | Strategic Account Growth | Enterprise Retention | Global Revenue Expansion | Consultative Sales | Digital Transformation | Data-Driven Storytelling | Change Management | Coaching & Mentoring | Performance Analytics | Martech & AdTech Platforms | Process Optimization | Omnichannel Engagement | Stakeholder Alignment | Scalable Success Frameworks | KPI Development | C-Suite Engagement | Upsell & Cross-Sell Strategy | Operational Excellence