Madhavan Panneerselvam
Vice President of Engineering,GTM Systems, Shared Services & Engineering process AI tools at ZoomInfo | Driving AI-Powered GTM Innovation & Transforming Internal Engg Systems, Leading Revenue Cloud Advanced modernization
ZoomInfo
ex-Guidewire Software- Seasoned technology leader with 20+ years of experience driving strategy, large-scale technology solution delivery, business process transformation, and strategic customer partnerships that deliver measurable business
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- Current Focus: In the past year, spearheading the development of AI-powered microapps to accelerate Go-to-Market (GTM) engineering. Leading major transformation initiatives, including modernizing the Quote-to-Cash (QTC) engine with Salesforce Revenue Cloud Advanced (Agentic Revenue Cloud) — replacing Steelbrick — and deploying AI bots to replace human SDRs for mid-market and below segments handling corporate website - Proven ability to create significant business value across Fortune 500 companies com, Symantec, Accenture, JP Morgan Chase, Allianz) and early-stage startups, with global programs and teams of 60+ members under - Excel at leading complex, high-stakes transformation programs with a strong emphasis on operational efficiency, meeting aggressive timelines, delivering high-quality solutions, and exercising strategic agility combined with executive-level - Co-established and delivered a global SaaS Center of Excellence (COE) that successfully implemented 6 major deployments within one year, automating critical functions across Sales, Marketing, and - Recognized career of progressive leadership with consistent delivery of key strategic initiatives, exceptional customer satisfaction, multiple employee awards, and nominations for company top talent Specialties- Salesforce Platform: Expert in Sales Cloud, Revenue Cloud Advanced, Service Cloud, Community Cloud, Collaboration Cloud, and custom com - CPQ: Steelbrick, Oracle CPQ, Conga Apttus, Revenue Cloud Advanced- Integration & Collaboration Tools: Boomi (Shared Services), Confluence, and supporting tools & - ERP : SAP (S&D) module- Forecasting Tools: Clari, Aviso, Anaplan- Industry Domains: Enterprise & Consumer Software, Commercial Insurance (P&C), Credit Card Membership Products, Electronic Payments, Health Information Services, Inventory Management, and Online - Leadership: Team building, strategic decision-making, problem-solving, cross-cultural/offshore communication, and large-scale program management.
GTM Index
- ZOOMINFOJOB
- VP of Eng, GTM Systems, Sh…1Y
Vice President of Engineering, GTM Systems, Shared Services & Engg Process AI Tools
ZoomInfo
- Senior Dir of Eng, GTM Sys…1Y 10M
Senior Director of Engineering, GTM Systems
ZoomInfo
- BLOCKJOB
- Head of SaaS Apps( Salesfo…1Y
Head of SaaS Apps( Salesforce, Assembled, Observe AI, Sprinklr etc), Design and Implementation,
Block
- GUIDEWIRE SOFTWAREJOB
- Dir, GTM Apps, Business Te…3Y 5M
Director, GTM Apps, Business Technologies
Guidewire Software
- VERITAS TECHNOLOGIESJOB
- Dir, IT - Salesforce.com,…3Y 8M
Director, IT - Salesforce.com, Sales and Renewals
Veritas Technologies LLC
- SALESFORCEJOB
- Dir, Success Architect, Pr…1Y 6M
Director, Success Architect, Programs - Services
Salesforce
Accountable for the technical success of a portfolio of large enterprise customers. Trusted technical advisor to ensure customers get the most out of their investment in salesforce.com • Executed several large-scale implementations of different salesforce.com products for key enterprise customers. • Demonstrated enterprise and business architecture thought-leadership for various customers. • Leveraged salesforce.com product and platform expertise, to provide relevant technical strategy on solutions specific to customers’ business vision and technology road map. • Developed relationships with key business and IT stakeholders and ran critical programs to address their top business needs.
- Senior Dir, GTM Sales Plan…10M
Senior Director, GTM Sales Planning Tools
Salesforce
Directed the development and execution of Go for growth Sales planning tools to support the global coverage model in Org 62 and Workday. • Leveraging Sales Cloud and Force.com platform to build the next generation sales planning tools to support FY15 global coverage using Agile methodology by working with various cross functional teams Disruption Analysis Capacity Planning Territory Carving Workforce modeling etc • Coordinated the execution of Hoa Kula- SFDC’s DSA (Digital Success Aid) tool using Salesforce1 platform for Sales and CFL worldwide on iPad
- SYMANTECJOB
- Senior Mgr, IT ( Salesforc…2Y 5M
Senior Manager, IT ( Salesforce.com CoE)
Symantec
Symantec ’s Salesforce.com platform owner, responsible for SaaS solutions supporting Sales, Marketing, Legal, Finance, HR and Services business units across B2B and B2C organizations with over 22000 users. • Initiated and Delivered Global Salesforce.com COE, driving adoption, training, configuration vs. customization, key feature enablement, SFDC roadmap, new projects/Enhancements and Sustain meeting business objectives and strategy. • Directed Salesforce.com development (20+ Capabilities) /maintenance (100+ enhancements)actives, managing overall lifecycle for configurations, customization, AppExchange apps etc for various business units within Symantec. • Managed SFDC Instance Strategy,…
- Mgr, IT9M
Manager, IT
Symantec
Goal oriented IT Technology Manager focusing on salesforce.com Sales cloud and Custom cloud applications across various business domains. Responsible for creating a new team from the ground up to manage salesforce.com applications for the organization. Successfully initiated and created the first Onshore/Offshore model for SaaS application development and maintenance as part of CoE
- FIREMANS FUND INSURANCE COMPANY ( A COMPANY OF ALLIANZ )JOB
- Senior Solutions Architect1Y 1M
Senior Solutions Architect / Engineer
Firemans Fund Insurance Company ( A company of Allianz )
Solutions Engineer/Project Architect responsible for delivery of product initiatives, architecture, design, and over all solution assurance of a multi-million dollar, IT development effort that will produce a state-of-the-art web-based solution for FFIC property and casualty business transactions.
- JP MORGAN CHASEJOB
- Solutions Architect7M
Solutions Architect
JP Morgan Chase
Lead consultant in the integration/conversion of the IT systems of WaMu and JP Morgan Chase. Successfully delivered migration of the Washington Mutual membership products portfolio to JP Morgan Chase. Oversaw decommission of the Washington Mutual applications.
- WASHINGTON MUTUAL CARD SERVICESJOB
- Solutions Architect2Y 6M
Solutions Architect
Washington Mutual Card Services
Lead consultant to oversee architecture and technical delivery of a variety of IT solution projects based on solid expertise in lifecycle management from conception to completion.
- ACCENTUREJOB
- Senior Consultant2Y 6M
Senior Consultant
Accenture
As a consultant, responsible for providing functional, technical leadership and production support for a portfolio of applications and business capabilities.
- Job: ZoomInfo — Vice President of Engineering, GTM Systems, Shared Services & Engg Process AI Tools · 2025-10 – present · 10 mo
- Job: ZoomInfo — Senior Director of Engineering, GTM Systems · 2023-12 – 2025-10 · 1y 10mo
- Job: Block — Head of SaaS Apps( Salesforce, Assembled, Observe AI, Sprinklr etc), Design and Implementation, · 2022-11 – 2023-11 · 1y
- Job: Guidewire Software — Director, GTM Apps, Business Technologies · 2019-06 – 2022-11 · 3y 5mo
- Job: Veritas Technologies LLC — Director, IT - Salesforce.com, Sales and Renewals · 2015-10 – 2019-06 · 3y 8mo
- Job: Salesforce — Director, Success Architect, Programs - Services · 2014-04 – 2015-10 · 1y 6mo — Accountable for the technical success of a portfolio of large enterprise customers. Trusted technical advisor to ensure customers get the most out of their investment in salesforce.com • Executed several large-scale implementations of different salesforce.com products for key enterprise customers. • Demonstrated enterprise and business architecture thought-leadership for various customers. • Leveraged salesforce.com product and platform expertise, to provide relevant technical strategy on solutions specific to customers’ business vision and technology road map. • Developed relationships with key business and IT stakeholders and ran critical programs to address their top business needs.
- Job: Salesforce — Senior Director, GTM Sales Planning Tools · 2013-06 – 2014-04 · 10 mo — Directed the development and execution of Go for growth Sales planning tools to support the global coverage model in Org 62 and Workday. • Leveraging Sales Cloud and Force.com platform to build the next generation sales planning tools to support FY15 global coverage using Agile methodology by working with various cross functional teams Disruption Analysis Capacity Planning Territory Carving Workforce modeling etc • Coordinated the execution of Hoa Kula- SFDC’s DSA (Digital Success Aid) tool using Salesforce1 platform for Sales and CFL worldwide on iPad
- Job: Symantec — Senior Manager, IT ( Salesforce.com CoE) · 2011-01 – 2013-06 · 2y 5mo — Symantec ’s Salesforce.com platform owner, responsible for SaaS solutions supporting Sales, Marketing, Legal, Finance, HR and Services business units across B2B and B2C organizations with over 22000 users. • Initiated and Delivered Global Salesforce.com COE, driving adoption, training, configuration vs. customization, key feature enablement, SFDC roadmap, new projects/Enhancements and Sustain meeting business objectives and strategy. • Directed Salesforce.com development (20+ Capabilities) /maintenance (100+ enhancements)actives, managing overall lifecycle for configurations, customization, AppExchange apps etc for various business units within Symantec. • Managed SFDC Instance Strategy,…
- Job: Symantec — Manager, IT · 2010-03 – 2010-12 · 9 mo — Goal oriented IT Technology Manager focusing on salesforce.com Sales cloud and Custom cloud applications across various business domains. Responsible for creating a new team from the ground up to manage salesforce.com applications for the organization. Successfully initiated and created the first Onshore/Offshore model for SaaS application development and maintenance as part of CoE
- Job: Firemans Fund Insurance Company ( A company of Allianz ) — Senior Solutions Architect / Engineer · 2009-04 – 2010-05 · 1y 1mo — Solutions Engineer/Project Architect responsible for delivery of product initiatives, architecture, design, and over all solution assurance of a multi-million dollar, IT development effort that will produce a state-of-the-art web-based solution for FFIC property and casualty business transactions.
- Job: JP Morgan Chase — Solutions Architect · 2008-09 – 2009-04 · 7 mo — Lead consultant in the integration/conversion of the IT systems of WaMu and JP Morgan Chase. Successfully delivered migration of the Washington Mutual membership products portfolio to JP Morgan Chase. Oversaw decommission of the Washington Mutual applications.
- Job: Washington Mutual Card Services — Solutions Architect · 2006-03 – 2008-09 · 2y 6mo — Lead consultant to oversee architecture and technical delivery of a variety of IT solution projects based on solid expertise in lifecycle management from conception to completion.
- Job: Accenture — Senior Consultant · 2003-09 – 2006-03 · 2y 6mo — As a consultant, responsible for providing functional, technical leadership and production support for a portfolio of applications and business capabilities.
- School: University of Madras — B.E, Electrical and Electronics Engg
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