James Gold, MBA
Head of GTM, Zoom Sales at Arcsona | Sr. Sales and Channel Leader | Simplifying how we connect to each other and the world
Passionate about new technology, understanding how businesses operate, and utilizing that technology to improve the way work is done. I love to dig into customer problems and help partners solve them with modern solutions.
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I develop, grow, and optimize opportunities that matter. To accomplish this, I focus on execution, accountability, building long-term relationships, and quickly adapting to ever-changing I'm tenacious, with a strong foundation and successful track record in enterprise technology, sales, account management, channel development, sales/channel operations, and additional experience in marketing, leadership, and consulting. I'm an attentive listener and articulate communicator, providing excellent service based on actual needs. Always striving for growth and massive value for every partner and I enjoy meeting new people and hearing new perspectives. Reach out to me if you want to talk about new technology, AI, CX, business strategy, travel adventures, health insights, real estate, or fun Professional Specialties: Consultative & Complex SalesStrategic PartnershipsEnterprise SoftwareUnified Communications (UCaaS)Contact Center Software (CCaaS)Video CommunicationsCloud VoIPVirtual CollaborationGenerative Artificial Inteligence (Gen AI)Colocation Data Center Services (Colo)Identity & Access Management (IAM)Software-Defined Wide Area Network (SD-WAN)Secure Access Service Edge (SASE)Customer Engagement & Support (CES)Bandwidth and Internet AggregationGTM Strategy Sales OperationsBusiness DevelopmentPartner Development Strategic SellingChannel Sales
GTM Index
- ARCSONAJOB
- Head of GTM, Zoom Sales6M
Head of GTM, Zoom Sales
Arcsona
Leading GTM strategy and revenue growth for Zoom Phone, Zoom Contact Center, Zoom Revenue Accelerator, Virtual Agent, and Workvivo at Arcsona, a Salesforce-centric and custom CRM implementation firm trusted for complex enterprise transformations. We partner with Salesforce-first and highly customized organizations to modernize voice, contact center, and customer engagement through deeply integrated, CRM-native architectures. Our team delivers end-to-end services - from CX strategy and technical design to implementation, AI deployment, compliance-ready environments, and ongoing optimization. Arcsona differentiates through real business understanding - not just system configuration. With de…
- COMMANDLINKJOB
- Channel Dir, National9M
Channel Director, National
CommandLink
CommandLink is a full-stack SaaS, services & enablement company. We solve our client’s toughest digital transformation challenges with an emphasis on next-generation infrastructure, communications and collaboration. At our core, our proprietary SaaS platform is directly connected to our own geo-redundant carrier-grade communications and data network. We are a visionary team of the smartest and most experienced in our industry. We empower you with the strategy, design, deployment, and support you need for a technology driven strategic advantage—all seamlessly integrated into ONE COMMAND|Link PLATFORM. One Partner | 100% Accountability We build next generation Software-Defined Hybrid Networ…
- IT1JOB
- Comm & Collab Solutions Mg…1Y 1M
Comm & Collab Solutions Manager, GTM Sales
iT1
iT1 is a global technology solution provider. Our core capabilities include, virtualization, data management, communications, networking, professional and managed services and corporate procurement. Responsibilities: Leading our pre-sales engineering (SME), business development, and driving sales with our 75 sales reps in areas of focus/pillar - Voice services (UCaaS, CCaaS, Telco, Video, and AI), Circuits/Bandwidth/ISP (data), and Colocation services (Colo/Data Center space). Impact: 3X business revenue in respective pillar in the first 6 months; 10X after first year. Created marketing, bus dev, and sales training documentation. Increased efficiency of company's existing services interna…
- GOTOJOB
- Sr. Regional Partner Mgr,…3Y 10M
Sr. Regional Partner Manager, Southwest
GoTo
Your Go-To solution. We make flexible-work software for businesses - including IT management & support, and communications & collaboration - that frees you up and helps you get things done. LogMeIn is now GoTo - Learn more at: GoTo.com Impact: • 2023 Partner Event Speaker • 2022 Partner Event Speaker • 2022 Q3 MVP • 2021 Partner Event Speaker • 2021 Q1 MVP • 2021 SKO Speaker • SME resource to customers, partners, and colleagues. Additional Training: • High Intensity Product Training (HIPT)
- RINGCENTRALJOB
- Sr. Account Executive, West1Y 7M
Sr. Account Executive, West
RingCentral
Research, qualify, and manage opportunities with a solution-based, consultative approach to solve challenges and simplify communications for businesses with enterprise cloud technology. Impact: • 2019 Partner Event Speaker • 2019 Q3 MVP • 2018 Google Cloud Next Coordinator • 2018 F.I.T.E. Club Champion Additional Training: • Selling Through Curiosity (STC)
- 8X8JOB
- Sr. Channel Sales, West2Y 1M
Sr. Channel Sales, West
8x8
Responsible for new sales and large accounts primarily based in the Western Region. • Met and exceeded assigned individual sales quota consistently. • Built and maintained relationships with current and potential customers and sales partners. • Assisted and supported sales partners by leading sales calls and closing efforts. • Articulated and generated value to business owners, line managers, and C-level executives. • Performed demonstrations of suite of enterprise products and services. • Maintained product knowledge by attending weekly/monthly training. • Attended trade shows/marketing/partner development events. • Empowered to solve challenges quickly and on the fly. • High Salesforce us…
- Sr. Account Executive, West1Y 8M
Sr. Account Executive, West
8x8
Expanded new business, exceeded monthly/quarterly revenue goals. Articulated benefits to business owners, management, and C-level executives, performed online web demonstrations of 8x8 enterprise products and services. Developed referral relationships with IT and telecom consultants, contacted all clients promptly, responded to marketing campaigns and web generated leads, conducted proper follow-up activity, and maintained proper sales pipeline. • Successfully positioned and sold 8x8's service globally as a total enterprise communications solution. • Cultivated leads into opportunities, grew referral partner base with 8x8's rewards program, and upsold and managed existing accounts. • Tracke…
- OFFICE DEPOTJOB
- Account Executive, Corpora…1Y 3M
Account Executive, Corporate, West
Office Depot
Developed new business accounts in San Francisco Bay Area Business-to-Business (B2B) territory that includes Fortune 500 Companies, Healthcare, Manufacturing and Universities. Coordinated with c-level, line managers, purchasing team, managed prospect lists, and performed sales task reports. Worked with pricing analysis and bidding process/RFP to close new business. • Provided a streamlined platform to deliver customers’ business supply, hardware & technology, needs through a highly sophisticated distribution process, providing efficient ordering progress. •Exceeded sales quota through consistent attention to customers’ needs and company objectives. Impact: • Met or exceeded monthly and qua…
- ADVANTAGE SOLUTIONS: SALES, MARKETING, TECHNOLOGYJOB
- Field Sales Representative…2Y 4M
Field Sales Representative, West
Advantage Solutions: Sales, Marketing, Technology
Conducted customer facing activities, merchandising, training, relationship building, and administration, including reporting. •Consistently ranked as top sales producer for campaigns by maintaining product knowledge and providing an honest approach to selling. •Supported development of increasingly effective sales techniques, enhancing customer service and improving efficiency of company sales structure. Impact: • Ranked #1 amongst peers in sales division nationally. Additional Training: • Completed all required certifications for product knowledge.
- Job: Advantage Solutions: Sales, Marketing, Technology — Field Sales Representative, West · 2010-09 – 2013-01 — Conducted customer facing activities, merchandising, training, relationship building, and administration, including reporting. •Consistently ranked as top sales producer for campaigns by maintaining product knowledge and providing an honest approach to selling. •Supported development of increasingly effective sales techniques, enhancing customer service and improving efficiency of company sales structure. Impact: • Ranked #1 amongst peers in sales division nationally. Additional Training: • Completed all required certifications for product knowledge.
- Job: iT1 — Comm & Collab Solutions Manager, GTM Sales · 2024-04 – 2025-05 — iT1 is a global technology solution provider. Our core capabilities include, virtualization, data management, communications, networking, professional and managed services and corporate procurement. Responsibilities: Leading our pre-sales engineering (SME), business development, and driving sales with our 75 sales reps in areas of focus/pillar - Voice services (UCaaS, CCaaS, Telco, Video, and AI), Circuits/Bandwidth/ISP (data), and Colocation services (Colo/Data Center space). Impact: 3X business revenue in respective pillar in the first 6 months; 10X after first year. Created marketing, bus dev, and sales training documentation. Increased efficiency of company's existing services interna…
- Job: Arcsona — Head of GTM, Zoom Sales · 2026-02 – present — Leading GTM strategy and revenue growth for Zoom Phone, Zoom Contact Center, Zoom Revenue Accelerator, Virtual Agent, and Workvivo at Arcsona, a Salesforce-centric and custom CRM implementation firm trusted for complex enterprise transformations. We partner with Salesforce-first and highly customized organizations to modernize voice, contact center, and customer engagement through deeply integrated, CRM-native architectures. Our team delivers end-to-end services - from CX strategy and technical design to implementation, AI deployment, compliance-ready environments, and ongoing optimization. Arcsona differentiates through real business understanding - not just system configuration. With de…
- Job: 8x8 — Sr. Account Executive, West · 2014-08 – 2016-04 — Expanded new business, exceeded monthly/quarterly revenue goals. Articulated benefits to business owners, management, and C-level executives, performed online web demonstrations of 8x8 enterprise products and services. Developed referral relationships with IT and telecom consultants, contacted all clients promptly, responded to marketing campaigns and web generated leads, conducted proper follow-up activity, and maintained proper sales pipeline. • Successfully positioned and sold 8x8's service globally as a total enterprise communications solution. • Cultivated leads into opportunities, grew referral partner base with 8x8's rewards program, and upsold and managed existing accounts. • Tracke…
- Job: RingCentral — Sr. Account Executive, West · 2018-05 – 2019-12 — Research, qualify, and manage opportunities with a solution-based, consultative approach to solve challenges and simplify communications for businesses with enterprise cloud technology. Impact: • 2019 Partner Event Speaker • 2019 Q3 MVP • 2018 Google Cloud Next Coordinator • 2018 F.I.T.E. Club Champion Additional Training: • Selling Through Curiosity (STC)
- Job: CommandLink — Channel Director, National · 2025-06 – 2026-03 — CommandLink is a full-stack SaaS, services & enablement company. We solve our client’s toughest digital transformation challenges with an emphasis on next-generation infrastructure, communications and collaboration. At our core, our proprietary SaaS platform is directly connected to our own geo-redundant carrier-grade communications and data network. We are a visionary team of the smartest and most experienced in our industry. We empower you with the strategy, design, deployment, and support you need for a technology driven strategic advantage—all seamlessly integrated into ONE COMMAND|Link PLATFORM. One Partner | 100% Accountability We build next generation Software-Defined Hybrid Networ…
- Job: GoTo — Sr. Regional Partner Manager, Southwest · 2020-04 – 2024-02 — Your Go-To solution. We make flexible-work software for businesses - including IT management & support, and communications & collaboration - that frees you up and helps you get things done. LogMeIn is now GoTo - Learn more at: GoTo.com Impact: • 2023 Partner Event Speaker • 2022 Partner Event Speaker • 2022 Q3 MVP • 2021 Partner Event Speaker • 2021 Q1 MVP • 2021 SKO Speaker • SME resource to customers, partners, and colleagues. Additional Training: • High Intensity Product Training (HIPT)
- Job: Office Depot — Account Executive, Corporate, West · 2013-01 – 2014-04 — Developed new business accounts in San Francisco Bay Area Business-to-Business (B2B) territory that includes Fortune 500 Companies, Healthcare, Manufacturing and Universities. Coordinated with c-level, line managers, purchasing team, managed prospect lists, and performed sales task reports. Worked with pricing analysis and bidding process/RFP to close new business. • Provided a streamlined platform to deliver customers’ business supply, hardware & technology, needs through a highly sophisticated distribution process, providing efficient ordering progress. •Exceeded sales quota through consistent attention to customers’ needs and company objectives. Impact: • Met or exceeded monthly and qua…
- Job: 8x8 — Sr. Channel Sales, West · 2016-04 – 2018-05 — Responsible for new sales and large accounts primarily based in the Western Region. • Met and exceeded assigned individual sales quota consistently. • Built and maintained relationships with current and potential customers and sales partners. • Assisted and supported sales partners by leading sales calls and closing efforts. • Articulated and generated value to business owners, line managers, and C-level executives. • Performed demonstrations of suite of enterprise products and services. • Maintained product knowledge by attending weekly/monthly training. • Attended trade shows/marketing/partner development events. • Empowered to solve challenges quickly and on the fly. • High Salesforce us…
- School: San Jose State University — Bachelor of Science (BS), Business Administration, Marketing
- School: California State University-San Bernardino — Master of Business Administration (MBA), Business Administration, Entrepreneurship
- School: Stanford University — Continuing Studies, Professional Development Program
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