Elisabeth Carrillo Cooke
Go-To-Market Scale and Acceleration, AWS Premium Support
Amazon Web Services (AWS)
ex-SAPInnovative and results-oriented leader with progressive management and business experience in information technology services and support, digital transformation, strategy and business execution in multiple industries.
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I strive for excellence in all endeavors, foster innovative thinking, and work tirelessly to make our customers successful. Known for avid learning, high standards, positive attitude, creativity and tenacity.
GTM Index
- AMAZON WEB SERVICES (AWS)JOB
- Principal GTM Strategy & P…2Y 6M
Principal Go-To-Market Strategy & Planning Lead
Amazon Web Services (AWS)
- Sr. GTM Strategy & Plannin…1Y 11M
Sr. Go-To-Market Strategy & Planning Lead, AWS Premium Support
Amazon Web Services (AWS)
- SAPJOB
- GTM and Digital Transforma…11M
Go-To-Market and Digital Transformation, Customer Innovation Office North America
SAP
Driving scale through digital transformation, and customer engagement via digital content and touch-points across the customer lifecycle.
- Strategy, Sales and Servic…1Y 3M
Strategy, Sales and Services Audit, Global Internal Audit, SAP Global Risk & Assurance Services
SAP
Planning, execution and delivery of impactful audits focused on strategy execution, end-to-end business reviews, sales and services. Emphasized business impact, delivery quality and timeliness.
- Head of Strategy and Trans…1Y 10M
Head of Strategy and Transformation, SAP Digital Business Services North America
SAP
Strategy planning and execution for services business, including creation of 3-year business plan in collaboration with functional and market unit teams. Definition and implementation of transformation initiatives portfolio, tracking of business KPIs, communications and change management.
- Head of Delivery Excellenc…1Y 8M
Head of Delivery Excellence Office, Digital Business Services, Premium Engagements and Support NA
SAP
Responsible for delivery quality, roll out of content and knowlege, and simplification across teams, to enable growth while maintaining sharp focus on quality, for Support and Premium Engagements. in North America.
- Dir - AGS Embedded Support2Y 1M
Director - AGS Embedded Support
SAP
Led a team of 29 experienced SAP professionals in the delivery of Premium Engagements (MaxAttention and ActiveEmbedded) in the North East region. Responsible for quality of delivery, revenue growth, customer satisfaction and employee engagement, achieving positive results in all categories.
- Eng Architect, Active Glob…6Y 10M
Engineering Architect, Active Global Support
SAP
As an Engineering Architect, led MaxAttention engagements for some of the largest Premium Engagements customers in North America at the time. Focused on delivering tangible outcomes to the customer through strong, long-term collaborative engagements with SAP.
- Software Eng3Y
Software Engineer
SAP
Designed, developed and tested software for the PP-PI module based on customer requirements.
- BRISTOL MYERS SQUIBBJOB
- Associate Dir Information…2Y 9M
Associate Director Information Management
Bristol Myers Squibb
Served as liaison between the business and IT organization for ConvaTec, the medical devices division of BMS. Was a member of the Global Manufacturing and Supply Chain leadership team. Delivered three successful SAP roll-outs in partnership with the Global Shared Services team.
- IBMJOB
- Senior Consultant6Y 9M
Senior Consultant
IBM
Delivered large scale global SAP implementatiions in multiple roles and several industries, in all phases of the engagement lifecycle, through successful go-lives and post-implementation optimization.
- Job: Amazon Web Services (AWS) — Principal Go-To-Market Strategy & Planning Lead · 2024-04 – present · 2y 4mo
- Job: Amazon Web Services (AWS) — Sr. Go-To-Market Strategy & Planning Lead, AWS Premium Support · 2022-04 – 2024-03 · 1y 11mo
- Job: SAP — Go-To-Market and Digital Transformation, Customer Innovation Office North America · 2021-05 – 2022-04 · 11 mo — Driving scale through digital transformation, and customer engagement via digital content and touch-points across the customer lifecycle.
- Job: SAP — Strategy, Sales and Services Audit, Global Internal Audit, SAP Global Risk & Assurance Services · 2020-02 – 2021-05 · 1y 3mo — Planning, execution and delivery of impactful audits focused on strategy execution, end-to-end business reviews, sales and services. Emphasized business impact, delivery quality and timeliness.
- Job: SAP — Head of Strategy and Transformation, SAP Digital Business Services North America · 2018-04 – 2020-02 · 1y 10mo — Strategy planning and execution for services business, including creation of 3-year business plan in collaboration with functional and market unit teams. Definition and implementation of transformation initiatives portfolio, tracking of business KPIs, communications and change management.
- Job: SAP — Head of Delivery Excellence Office, Digital Business Services, Premium Engagements and Support NA · 2016-08 – 2018-04 · 1y 8mo — Responsible for delivery quality, roll out of content and knowlege, and simplification across teams, to enable growth while maintaining sharp focus on quality, for Support and Premium Engagements. in North America.
- Job: SAP — Director - AGS Embedded Support · 2014-06 – 2016-07 · 2y 1mo — Led a team of 29 experienced SAP professionals in the delivery of Premium Engagements (MaxAttention and ActiveEmbedded) in the North East region. Responsible for quality of delivery, revenue growth, customer satisfaction and employee engagement, achieving positive results in all categories.
- Job: SAP — Engineering Architect, Active Global Support · 2007-07 – 2014-05 · 6y 10mo — As an Engineering Architect, led MaxAttention engagements for some of the largest Premium Engagements customers in North America at the time. Focused on delivering tangible outcomes to the customer through strong, long-term collaborative engagements with SAP.
- Job: Bristol Myers Squibb — Associate Director Information Management · 2004-10 – 2007-07 · 2y 9mo — Served as liaison between the business and IT organization for ConvaTec, the medical devices division of BMS. Was a member of the Global Manufacturing and Supply Chain leadership team. Delivered three successful SAP roll-outs in partnership with the Global Shared Services team.
- Job: IBM — Senior Consultant · 1998-01 – 2004-10 · 6y 9mo — Delivered large scale global SAP implementatiions in multiple roles and several industries, in all phases of the engagement lifecycle, through successful go-lives and post-implementation optimization.
- Job: SAP — Software Engineer · 1994-12 – 1997-12 · 3y — Designed, developed and tested software for the PP-PI module based on customer requirements.
- School: University of Pennsylvania - The Wharton School — MBA, Masters in Business Administration
- School: Universidad Catolica Argentina — Industrial Engineer, Industrial Engineering
Skills
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