Derek Chen

RevOps Leader | GTM Strategy, Enablement and Execution | Ex-Salesforce | MBA | Engineer

Toronto2.2k followers
Zinierex-Salesforceex-Shoplogix

I build revenue engines from the ground up across the entire customer journey.

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With over 11 years in the saas tech industry, I have been able to leverage my successful background in sales, operations, as well as an MBA and engineering degree, to create a data-driven culture across the entire GTM to drive consistently year-over-year revenue Strategy & Frameworks: Designing the GTM roadmap using the Bowtie Framework to ensure seamless handoffs and high-integrity data flow from lead gen to Ecosystem Orchestration: Managing complex tech stacks (CRM, Enrichment, Proposals) and leading the strategic evaluation of Quote-to-Cash (QTC) solutions to reduce friction and increase sales Enablement & Change Management: Bridging the gap between technical infrastructure and human adoption. I specialize in securing executive buy-in and driving the cultural shift necessary to improve Net Revenue Retention (NRR) and pipeline Throughout my career in technology and solution selling, I have consistently been a top-tier performer who understands that the best revenue engine is one where every department is speaking the same Core CompetenciesRevenue Architecture • GTM Strategy and Design • Enterprise GTM Operations • Data Analytics • Sales & CSM Enablement • Forecasting & Pipeline Analytics • Revenue Orchestration •Post-Acquisition GTM Integration • Quote-to-Cash Optimization • Compensation Design • CSM Capacity Modeling • AI Productivity • Marketing Strategy and Operations • Sales Development • Change Management & User Adoption •  Cross-Functional Leadership • Salesforce Ecosystem Design

Career Timeline

JobSchool

GTM Index

  1. ZINIERJOB
    1. Revenue Operations and GTM…
      3M
  2. SHOPLOGIXJOB
    1. Head of Revenue Operations…
      2Y 9M
    2. Head of Sales Operations a…
      2Y
    3. Enterprise Sales Executive
      1Y 10M
  3. TELUSJOB
    1. Strategic Account Mgr
      1Y 3M
  4. SALESFORCEJOB
    1. Account Executive - Small-…
      2Y 2M
    2. Account Executive - Emergi…
      1Y 5M
    3. Enterprise Business Repres…
      11M
  5. AMPHENOL CANADAJOB
    1. BD Mgr (Applications Eng)
      4Y 6M

Time in market 19Y 10MOpen 3Closed 8Stints 11

gtmindex.io/p/derek-chen-lk

  1. Job: Salesforce — Account Executive - Small-Medium Businesses · 2016-02 – 2018-04 · 2y 2mo
  2. Job: Salesforce — Enterprise Business Representative · 2013-08 – 2014-07 · 11 mo
  3. Job: Shoplogix — Head of Sales Operations and Business Development · 2021-10 – 2023-10 · 2y
  4. Job: Amphenol Canada Corp — Business Development Manager (Applications Engineer) · 2006-12 – 2011-06 · 4y 6mo
  5. Job: TELUS — Strategic Account Manager · 2018-07 – 2019-10 · 1y 3mo
  6. Job: Shoplogix — Head of Revenue Operations and Global Business Development (RevOps) · 2023-10 – 2026-07 · 2y 9mo
  7. Job: Shoplogix — Enterprise Sales Executive · 2019-12 – 2021-10 · 1y 10mo
  8. Job: Salesforce — Account Executive - Emerging Small Businsses · 2014-08 – 2016-01 · 1y 5mo
  9. Job: Zinier — Revenue Operations and GTM Architecture (RevOps) · 2026-07 – present · 1 mo
  10. School: University of Toronto - Rotman School of Management — Master of Business Administration (M.B.A.)
  11. School: University of Waterloo — Bachelor of Applied Science (BASc), Mechanical Engineering

Skills

SalesforceGo-to-Market ArchitectureRevOpsData ModelingRevenue ForecastingRevenue AnalysisRevenue Cycle ManagementRevenue GenerationMarketing OperationsCustomer Service OperationsStrategic Prospectingsales optimizationTelecommunicationsBusiness ProcessSales DiscoverySales Pipeline GenerationArtificial Intelligence (AI)Revenue & Profit GrowthInfrastructure as a Service (IaaS)Account ManagementCommunication

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