Daniel Lee
Service Delivery Manager, Merck Group
ex-Amazon Web Services (AWS)Cex-Chunghwa TelecomGlobal Team Player | Tech Lead - Backend/Full-Stack Engineer • Extensive hands-on experience in Cloud Computing, E-Commerce, Payment Solutions, Digital Marketing, Software Engineering, and System Architecture.
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• Proficient in leveraging Generative AI to enhance software solutions and optimize processes. • Demonstrated ability to lead cross-functional teams and drive projects from conception to deployment.
GTM Index
- MERCK GROUPJOB
- Service Delivery Mgr, GTM…4Y 7M
Service Delivery Manager, Go-To-Market & Adaption APAC, Marketing & Sales
Merck Group
Agentic AI Development and Delivery HK Patient Support Program AI Chatbot Global TSMC Data Excellence Program AI Agent Solution HC In-market Sales Volume Price data pipeline and analytics Security Champion
- Service Delivery Mgr, GTM…1Y 4M
Service Delivery Manager, Go-To-Market & Adaption APAC, Marketing & Sales
Merck Group
- AMAZON WEB SERVICES (AWS)JOB
- Engagement Mgr, AWS Profes…5M
Engagement Manager, AWS Professional Services
Amazon Web Services (AWS)
TSMC Cloud Foundation, Project Manager ASUS FCM, Project Manager McDonald's Landing Zone, Project Manager
- CHUNGHWA TELECOMJOB
- Tech Lead2Y 7M
Tech Lead
Chunghwa Telecom
@Telecommunication Laboratories AI Semantic Cloud, NLP intent model evaluation and optimization Corporate E-Commerce Backend, Design and Implementation • Payment, Billing and Points Backend Integration, Boosted 20x Performance • O2O Service Platform Fullstack Development, Launched within 2 months
- System Analyst1Y 1M
System Analyst
Chunghwa Telecom
@Data Communications Business Group Taiwan Railways Ticketing System TRA, Design and Implementation • Implemented Payment, Pricing and Validation core business logic • Designed 1st distributed QRCode Ticket Validation System for 2 million In/Out traffic per day • Co-worked with over 100 PGs, on the scale of one billion TWD project
- Project Mgr2Y 9M
Project Manager
Chunghwa Telecom
@Data Communications Business Group Technical Sales Engineer for Public Sector Team Lead of 10 IT Professionals, delivered projects on time and on quality 4G Scientific Program, contributed over 30 million TWD revenue for the Corp Launched Smart Hometown Solution for New Taipei City and TaoYuan City Government
- Software Eng3Y
Software Engineer
Chunghwa Telecom
@Data Communications Business Group Best Work Team Award 2012 Research and Development Substitute Service at HiNet Full-Stack Developer focus on GIS Solution
- MICROSOFTJOB
- Administrative Assistant I…11M
Administrative Assistant Intern
Microsoft
Online Service Group - Windows Live Messenger Digital Content & Report - Digital Marketing
- Job: Merck Group — Service Delivery Manager, Go-To-Market & Adaption APAC, Marketing & Sales · 2022-03 – present · 4y 5mo — Agentic AI Development and Delivery HK Patient Support Program AI Chatbot Global TSMC Data Excellence Program AI Agent Solution HC In-market Sales Volume Price data pipeline and analytics Security Champion
- Job: Amazon Web Services (AWS) — Engagement Manager, AWS Professional Services · 2021-09 – 2022-02 · 5 mo — TSMC Cloud Foundation, Project Manager ASUS FCM, Project Manager McDonald's Landing Zone, Project Manager
- Job: Merck Group — Service Delivery Manager, Go-To-Market & Adaption APAC, Marketing & Sales · 2020-05 – 2021-09 · 1y 4mo
- Job: Chunghwa Telecom — Tech Lead · 2017-10 – 2020-05 · 2y 7mo — @Telecommunication Laboratories AI Semantic Cloud, NLP intent model evaluation and optimization Corporate E-Commerce Backend, Design and Implementation • Payment, Billing and Points Backend Integration, Boosted 20x Performance • O2O Service Platform Fullstack Development, Launched within 2 months
- Job: Chunghwa Telecom — System Analyst · 2016-08 – 2017-09 · 1y 1mo — @Data Communications Business Group Taiwan Railways Ticketing System TRA, Design and Implementation • Implemented Payment, Pricing and Validation core business logic • Designed 1st distributed QRCode Ticket Validation System for 2 million In/Out traffic per day • Co-worked with over 100 PGs, on the scale of one billion TWD project
- Job: Chunghwa Telecom — Project Manager · 2013-10 – 2016-07 · 2y 9mo — @Data Communications Business Group Technical Sales Engineer for Public Sector Team Lead of 10 IT Professionals, delivered projects on time and on quality 4G Scientific Program, contributed over 30 million TWD revenue for the Corp Launched Smart Hometown Solution for New Taipei City and TaoYuan City Government
- Job: Chunghwa Telecom — Software Engineer · 2010-09 – 2013-09 · 3y — @Data Communications Business Group Best Work Team Award 2012 Research and Development Substitute Service at HiNet Full-Stack Developer focus on GIS Solution
- Job: Microsoft — Administrative Assistant Intern · 2008-07 – 2009-06 · 11 mo — Online Service Group - Windows Live Messenger Digital Content & Report - Digital Marketing
- School: National Taiwan University — Master of Business Administration - MBA, Information Management
- School: National Central University — Bachelor's degree, Information Management
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Playbooks
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