Charles Harris Bruce
Managing Director, Regulated Verticals · Skyflow | The Trust Layer for BFSI | Data Privacy for the Agentic AI Era | Ex- Twilio, Ex-Verizon, Ex-Cisco, Ex-Wells Fargo | #TranscenDigitalBanking
Skyflow
ex-Cisco
ex-Twilio Inc.From the earliest days of what we now call “the Cloud” to the successive waves of Mobile First, Digital First, and AI First I’ve been on the front lines of innovation supporting the BFSI and Regulated Verticals
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As a native Southerner I’m a natural storyteller with a gift for translating your complex technology and business needs into a common language that cross functional teams can understand and execute measurable outcomes against. Privacy First as architecture not afterthought is my focus Atlanta born. Alabama raised. Husband. Father. Citizen of the World.
GTM Index
- SKYFLOWJOB
- Managing Dir, Regulated Ve…4M
Managing Director, Regulated Verticals (BFSI GTM Lead)
Skyflow
I lead Regulated Verticals go-to-market at Skyflow, the zero trust,data privacy vault company: focusing on the BFSI industry as a SME but extending across key regulatory and compliance based firms based in the U.S. The mission is Phase 0. Before the core migration, before the agentic build, before the next audit: isolate, protect, and govern an institution’s most sensitive data, apart from the systems that operate on it. One policy plane, enforced at runtime, with lineage an examiner can walk. Privacy as architecture, not afterthought. The conviction underneath it is Privacy First. For three decades the industry mediated trust to whoever stood closest: edge tokenization, field-level con…
- UNIPHOREJOB
- Senior Client Dir - AT&T,…1Y 2M
Senior Client Director - AT&T, AFLAC and Tier 1 Reg Vert Pursuits
Uniphore
Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience. Uniphore’s Sovereign, Composable, and Secure Business AI Cloud powers the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents. Data Layer: A zero-copy, composable data fabric that connects to any platform, application, or cloud – querying and preparing data where it lives to eliminate migrations and accelerate AI adoption. Knowledge Layer: Structures and contextualizes enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across do…
- TWILIOJOB
- Managing Dir - Regulated I…1Y 3M
Managing Director - Regulated Industries, FINS Strategy, Pursuit Team
Twilio Inc.
I’m passionate about building resilient, customer-centric, solutions based, outcome driven, client-partner teams serving the Financial Services industry. Within my first 6mo’s as team leader in ‘24 I was able to transform our team from lagging to leading the 2024 YR1 mission plan target delivering the largest new logo contract win in New Business LOB franchise history and the top three LOB sales performers.
- FINS Vertical - Sr. Client…10M
FINS Vertical - Sr. Client Lead : Tier 1 Digital Engagement Center Practice
Twilio Inc.
300% to Annual Commit Target for 2023. Top Performer. Successfully managed single largest Flex agent migration in Twilio history and secured multi-million dollar strategic renewal and expansion of one of Twilio’s largest Flex customers. As a passionate client advocate I worked with Twilio Product Marketing & Engineering to partner with Microsoft and Google to complete testing, integration, and formal support of AVD and SIPREC for Flex and coordinated a client workshop with Sr SW Architects focused on Composable Headend Strategy. These efforts helped clients to expedite roadmap strategies associated with remote virtual desktop, CCAI, and product delivery objectives ushering in productivity…
- FINS Client Lead - Truist…1Y 7M
FINS Client Lead - Truist Financial, Asurion, Tier 1 Pursuit
Twilio Inc.
Top Performer. Successfully won largest new logo U.S. Tier 1 FINS client account via multi-million dollar Global Enterprise Messaging business within first six months of tenure. Partnered with client to implement Mulesoft CloudHub interface for Twilio.
- AFINITIJOB
- Client Pursuit Advisor - F…4M
Client Pursuit Advisor - Financial Services
Afiniti
Recruited to lead a dedicated greenfield pursuit team project focused on the study and solutions strategy development of a top Financial Services firm in the U.S market for planned engagement and pilot as part of Afiniti’s Global Banking Sector established to develop partnerships with progressive financial services organizations seeking competitive service differentiation by leveraging data, machine learning, and artificial intelligence (AI) to identify innovative ways to create exceptional customer experiences. Consistently met and exceeded all assigned goals and objectives within all key time and quality based milestones. Successfully completed substantial and exhaustive sixty day traini…
- COMPUCOMJOB
- Client Solutions Dir - Tru…1Y 11M
Client Solutions Director - Truist Financial, Lenovo, Carolina’s Enterprise
CompuCom
- SEGRAJOB
- BD Mgr1Y 6M
Business Development Manager
Segra
Created a multi-million dollar franchise within first year securing ten new logo relationships in the process. Under the NorthState/Stalwart Systems franchise this role focused on delivering secure and high availability based infrastructure to cloud digital business solutions and a robust range of project led InfoSec and IT Professional Services for businesses based in the Carolina's.
- CISCOJOB
- Global Account Mgr III - G…1Y 7M
Global Account Manager III - Global Enterprise : Carolina's
Cisco
Responsible for managing key digital transformation, security , collaboration and next generation data center initiatives for Enterprise Account relationships with headquarters based in the SE. Led effort and results in region to transition clients from product based solutions towards enterprise subscription based licensing agreements. Delivering 150 % to plan year over year. Cisco Achievers Club year over year.
- Account Mgr - U.S. Service…2Y 6M
Account Manager - U.S. Service Provider Segment: Southeast
Cisco
Responsible for leading Regional SP brand and relationship development across the Carolina’s while guiding generational transformation within Core Data Center,Edge and Wireless Services. Cisco Achievers Club (100%+) Year over Year. Multiple new logo relationships secured during tenure.
- VERIZONJOB
- Dir SE Region - Enterprise…2Y 7M
Director SE Region - Enterprise Solutions
Verizon
Led a 14 member Verizon Enterprise Solutions (VES) Sales team focused on delivering consultative solutions between legacy Wireless endpoint devices and strategic Cloud and Premise based services inclusive of Hosted Applications,Security, Managed and Professional Services supporting Global Enterprise customers. #1 National Team performance. Developed multiple President’s Club winners.
- Global Enterprise Mgr - Ba…5Y 9M
Global Enterprise Manager - Bank of America Team
Verizon
Served as lead strategist, emerging solutions and executive positioning teammate for Verizon relationship during tenure. Established direct partnering between BAC and VZ Innovation, Marketing, and IOT/VC teams to drive true value based partnership. Grew wireless share into primary corporate and employee provider by 4x against AT&T in my tenure while also leading the collaboration between BAC, VZW, and RIM to create a multi-faceted National Campaign highlighting the new BAC mobile app for RIM available from VZW.
- DE LA RUE CASH SYSTEMSJOB
- Executive Relationship Mgr…1Y 5M
Executive Relationship Manager - Bank of America,SunTrust,Wachovia
De La Rue Cash Systems
Responsible for developing and expanding use of In-Store and Back-Office Hardware/Software Cash Automation solutions to the top FI's based in the SE U.S. Special attention towards improving Key Service Delivery Processes and impacting Time & Motion aspects of frontline client facing personnel.
- WELLS FARGOJOB
- Senior Relationship Mgr1Y 9M
Senior Relationship Manager
Wells Fargo
As part of the Silas Technologies Sales and Relationship team at Wachovia led the creation and execution of the Enterprise Segment National Sales Strategy for a Process and Application monitor, alert, and diagnostic dashboard solution created within Wachovia Operational Services now known as “Reveille Software”.
- Job: Cisco — Account Manager - U.S. Service Provider Segment: Southeast · 2013-07 – 2016-01 · 2y 6mo — Responsible for leading Regional SP brand and relationship development across the Carolina’s while guiding generational transformation within Core Data Center,Edge and Wireless Services. Cisco Achievers Club (100%+) Year over Year. Multiple new logo relationships secured during tenure.
- Job: Twilio Inc. — Managing Director - Regulated Industries, FINS Strategy, Pursuit Team · 2024-01 – 2025-04 · 1y 3mo — I’m passionate about building resilient, customer-centric, solutions based, outcome driven, client-partner teams serving the Financial Services industry. Within my first 6mo’s as team leader in ‘24 I was able to transform our team from lagging to leading the 2024 YR1 mission plan target delivering the largest new logo contract win in New Business LOB franchise history and the top three LOB sales performers.
- Job: Uniphore — Senior Client Director - AT&T, AFLAC and Tier 1 Reg Vert Pursuits · 2025-04 – 2026-06 · 1y 2mo — Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience. Uniphore’s Sovereign, Composable, and Secure Business AI Cloud powers the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents. Data Layer: A zero-copy, composable data fabric that connects to any platform, application, or cloud – querying and preparing data where it lives to eliminate migrations and accelerate AI adoption. Knowledge Layer: Structures and contextualizes enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across do…
- Job: Verizon — Global Enterprise Manager - Bank of America Team · 2005-01 – 2010-10 · 5y 9mo — Served as lead strategist, emerging solutions and executive positioning teammate for Verizon relationship during tenure. Established direct partnering between BAC and VZ Innovation, Marketing, and IOT/VC teams to drive true value based partnership. Grew wireless share into primary corporate and employee provider by 4x against AT&T in my tenure while also leading the collaboration between BAC, VZW, and RIM to create a multi-faceted National Campaign highlighting the new BAC mobile app for RIM available from VZW.
- Job: Cisco — Global Account Manager III - Global Enterprise : Carolina's · 2016-01 – 2017-08 · 1y 7mo — Responsible for managing key digital transformation, security , collaboration and next generation data center initiatives for Enterprise Account relationships with headquarters based in the SE. Led effort and results in region to transition clients from product based solutions towards enterprise subscription based licensing agreements. Delivering 150 % to plan year over year. Cisco Achievers Club year over year.
- Job: Segra — Business Development Manager · 2017-09 – 2019-03 · 1y 6mo — Created a multi-million dollar franchise within first year securing ten new logo relationships in the process. Under the NorthState/Stalwart Systems franchise this role focused on delivering secure and high availability based infrastructure to cloud digital business solutions and a robust range of project led InfoSec and IT Professional Services for businesses based in the Carolina's.
- Job: Afiniti — Client Pursuit Advisor - Financial Services · 2021-03 – 2021-07 · 4 mo — Recruited to lead a dedicated greenfield pursuit team project focused on the study and solutions strategy development of a top Financial Services firm in the U.S market for planned engagement and pilot as part of Afiniti’s Global Banking Sector established to develop partnerships with progressive financial services organizations seeking competitive service differentiation by leveraging data, machine learning, and artificial intelligence (AI) to identify innovative ways to create exceptional customer experiences. Consistently met and exceeded all assigned goals and objectives within all key time and quality based milestones. Successfully completed substantial and exhaustive sixty day traini…
- Job: Twilio Inc. — FINS Vertical - Sr. Client Lead : Tier 1 Digital Engagement Center Practice · 2023-03 – 2024-01 · 10 mo — 300% to Annual Commit Target for 2023. Top Performer. Successfully managed single largest Flex agent migration in Twilio history and secured multi-million dollar strategic renewal and expansion of one of Twilio’s largest Flex customers. As a passionate client advocate I worked with Twilio Product Marketing & Engineering to partner with Microsoft and Google to complete testing, integration, and formal support of AVD and SIPREC for Flex and coordinated a client workshop with Sr SW Architects focused on Composable Headend Strategy. These efforts helped clients to expedite roadmap strategies associated with remote virtual desktop, CCAI, and product delivery objectives ushering in productivity…
- Job: Twilio Inc. — FINS Client Lead - Truist Financial, Asurion, Tier 1 Pursuit · 2021-08 – 2023-03 · 1y 7mo — Top Performer. Successfully won largest new logo U.S. Tier 1 FINS client account via multi-million dollar Global Enterprise Messaging business within first six months of tenure. Partnered with client to implement Mulesoft CloudHub interface for Twilio.
- Job: CompuCom — Client Solutions Director - Truist Financial, Lenovo, Carolina’s Enterprise · 2019-04 – 2021-03 · 1y 11mo
- Job: Verizon — Director SE Region - Enterprise Solutions · 2010-11 – 2013-06 · 2y 7mo — Led a 14 member Verizon Enterprise Solutions (VES) Sales team focused on delivering consultative solutions between legacy Wireless endpoint devices and strategic Cloud and Premise based services inclusive of Hosted Applications,Security, Managed and Professional Services supporting Global Enterprise customers. #1 National Team performance. Developed multiple President’s Club winners.
- Job: Wells Fargo — Senior Relationship Manager · 2001-10 – 2003-07 · 1y 9mo — As part of the Silas Technologies Sales and Relationship team at Wachovia led the creation and execution of the Enterprise Segment National Sales Strategy for a Process and Application monitor, alert, and diagnostic dashboard solution created within Wachovia Operational Services now known as “Reveille Software”.
- Job: Skyflow — Managing Director, Regulated Verticals (BFSI GTM Lead) · 2026-06 – present · 2 mo — I lead Regulated Verticals go-to-market at Skyflow, the zero trust,data privacy vault company: focusing on the BFSI industry as a SME but extending across key regulatory and compliance based firms based in the U.S. The mission is Phase 0. Before the core migration, before the agentic build, before the next audit: isolate, protect, and govern an institution’s most sensitive data, apart from the systems that operate on it. One policy plane, enforced at runtime, with lineage an examiner can walk. Privacy as architecture, not afterthought. The conviction underneath it is Privacy First. For three decades the industry mediated trust to whoever stood closest: edge tokenization, field-level con…
- Job: De La Rue Cash Systems — Executive Relationship Manager - Bank of America,SunTrust,Wachovia · 2003-07 – 2004-12 · 1y 5mo — Responsible for developing and expanding use of In-Store and Back-Office Hardware/Software Cash Automation solutions to the top FI's based in the SE U.S. Special attention towards improving Key Service Delivery Processes and impacting Time & Motion aspects of frontline client facing personnel.
- School: Oglethorpe University — English Literature, Poetry and Liberal Arts
- School: Troy University in Montgomery — Business Administration and Management, General
- School: The University of Georgia — Political Science, History, English Literature
- School: Auburn University at Montgomery — Business Administration, Honors English Program
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