Ruchika Aggarwal
✦AI Transformation ✦GTM ✦ Technical Consulting ✦ Digital Transformation Leader ✦ Data-Driven Strategist ✦B2B ✦SAAS ✦Cloud ✦ AI
• Technical & Business savvy leader with enablement, sales, program management and technical consulting experience at Workday, Redhat, Telstra, Cisco, Symantec, CDW, Possible & startups in APAC and USA.
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• PMP certified professional with strong understanding and experience in project life cycle, including requirement gathering, resourcing, budgeting, scheduling, managing risks & deliverables. • Simultaneously managed multiple client projects across multiple domains, including e-commerce, hospitality, banking, telecommunication, education and hospitals to deliver high customer satisfaction. • Led digital marketing, web & cloud application and software development projects, generating over 35 million USD in revenue. • Proactively identified and troubleshot problems / risks & managed communication with internal and external stakeholder by providing weekly status and progress reports. • Negotiated Service Level Agreements, SOW, and performance targets with internal and external stakeholders.
GTM Index
- PRESALES COLLECTIVEJOB
- SG Chapter Lead3Y 9M
SG Chapter Lead
PreSales Collective
Volunteer - PreSales Collective SG Chapter Lead in APJ region assisting in executing on events and initiatives in order to contribute back to the PreSales community.
- GAMECHANGEJOB
- GTM & Sales Strategy leader1Y 9M
GTM & Sales Strategy leader
GameChange
- WORKDAYJOB
- Head of Field Readiness -…4Y 1M
Head of Field Readiness - APAC
Workday
- RED HATJOB
- APAC Presales and Consulti…2Y 7M
APAC Presales and Consulting Lead - Technical Program Manager
Red Hat
- TELSTRAJOB
- Senior Technical Consultan…2Y 3M
Senior Technical Consultant - APAC Program Manager
Telstra
- FREELANCERJOB
- Program Mgr3Y 6M
Program Manager
Freelancer
•Managed all aspects of web application & digital marketing projects, including business & technical requirement gathering, budgeting, scoping, scheduling, execution, stakeholder management, and delivery across telecommunication, banking, and e-commerce industries. •Facilitated APAC clients' projects to built marketing website, booking portal and loyalty portal development projects for over a million SGD budgets. •Elicited functional and business requirements, through workshops with business representatives and stakeholders, market analysis, surveys, interviews, etc. Prioritized them based on user requirements. •Proactively managed project timeline, budget, monthly forecast; Periodically (b…
- Program Mgr3Y 6M
Program Manager
Freelancer
•Managed all aspects of web application & digital marketing projects, including business & technical requirement gathering, budgeting, scoping, scheduling, execution, stakeholder management, and delivery across telecommunication, banking, and e-commerce industries. •Facilitated APAC clients' projects to built marketing website, booking portal and loyalty portal development projects for over a million SGD budgets. •Elicited functional and business requirements, through workshops with business representatives and stakeholders, market analysis, surveys, interviews, etc. Prioritized them based on user requirements. •Proactively managed project timeline, budget, monthly forecast; Periodically (b…
- CDWJOB
- Senior Technical Consultant1Y 2M
Senior Technical Consultant
CDW
• Managed and conducted interviews with stakeholders to grasp customer requirements and the existing environment. Guided projects from design and architecture through implementation and testing to handover. • Spearheaded multiple web, software, ERP and cloud application initiatives from conception to deployment. Actively developed testing use cases and risk management strategies, oversaw the execution of plans, and effectively mitigated potential risks. • Conducted training for customer engineers on best practices for deploying public clouds with Cisco UCS, Nexus, EMC, NetApp, and Nimble storage products. • Delivered projects successfully across multiple industries, achieving on-time comple…
- CISCOJOB
- Software Eng II1Y 9M
Software Engineer II
Cisco
SAVBU server, Unified Computing System • Extensively engaged with a variety of Cisco switch products, including UCS fabric interconnect switches, fabric extenders, blade and rack servers, as well as B series network adapters. • Gathered technical specifications from stakeholders, aligned and prioritized essential internal projects with organizational objectives, and led the execution process. • Managed various testing and software product release projects to assure quality of multiple UCS features. • Consistently managed & successfully delivered complex software releases on schedule (96%), within budget. • Deep understanding of various networking concepts such as VSAN, VLAN, Trunking, Port…
- SYMANTECJOB
- Software Eng, Volume Mgr3Y
Software Engineer, Volume Manager
Symantec
• Managed critical customer escalations by providing technical solutions to complex issues for clients ranging from small enterprises to large corporations, including top firms in telecommunications, online auctions, airlines, finance, and healthcare. • Crafted scripts to replicate customer issues for post-mortem failure and bug analysis. Provided inputs and insights to QA for test case automation and enhancement of product quality. • Developed an internal console mode and a GUI-based source browsing/searching tool for various releases of the volume manager and other Symantec products, utilizing shell scripts. • Worked in a highly cross-functional environment with teams across various geogr…
- MCDATA CORPORATIONJOB
- Software Intern6M
Software Intern
McDATA Corporation
- Job: PreSales Collective — SG Chapter Lead · 2023-01 – present · 3y 7mo — Volunteer - PreSales Collective SG Chapter Lead in APJ region assisting in executing on events and initiatives in order to contribute back to the PreSales community.
- Job: CDW — Senior Technical Consultant · 2012-03 – 2013-05 · 1y 2mo — • Managed and conducted interviews with stakeholders to grasp customer requirements and the existing environment. Guided projects from design and architecture through implementation and testing to handover. • Spearheaded multiple web, software, ERP and cloud application initiatives from conception to deployment. Actively developed testing use cases and risk management strategies, oversaw the execution of plans, and effectively mitigated potential risks. • Conducted training for customer engineers on best practices for deploying public clouds with Cisco UCS, Nexus, EMC, NetApp, and Nimble storage products. • Delivered projects successfully across multiple industries, achieving on-time comple…
- Job: Telstra — Senior Technical Consultant - APAC Program Manager · 2017-01 – 2019-04 · 2y 3mo
- Job: McDATA Corporation — Software Intern · 2006-06 – 2006-12 · 6 mo
- Job: Symantec — Software Engineer, Volume Manager · 2007-06 – 2010-06 · 3y — • Managed critical customer escalations by providing technical solutions to complex issues for clients ranging from small enterprises to large corporations, including top firms in telecommunications, online auctions, airlines, finance, and healthcare. • Crafted scripts to replicate customer issues for post-mortem failure and bug analysis. Provided inputs and insights to QA for test case automation and enhancement of product quality. • Developed an internal console mode and a GUI-based source browsing/searching tool for various releases of the volume manager and other Symantec products, utilizing shell scripts. • Worked in a highly cross-functional environment with teams across various geogr…
- Job: Freelancer — Program Manager · 2013-06 – 2016-12 · 3y 6mo — •Managed all aspects of web application & digital marketing projects, including business & technical requirement gathering, budgeting, scoping, scheduling, execution, stakeholder management, and delivery across telecommunication, banking, and e-commerce industries. •Facilitated APAC clients' projects to built marketing website, booking portal and loyalty portal development projects for over a million SGD budgets. •Elicited functional and business requirements, through workshops with business representatives and stakeholders, market analysis, surveys, interviews, etc. Prioritized them based on user requirements. •Proactively managed project timeline, budget, monthly forecast; Periodically (b…
- Job: GameChange — GTM & Sales Strategy leader · 2025-01 – present · 1y 7mo
- Job: Red Hat — APAC Presales and Consulting Lead - Technical Program Manager · 2019-05 – 2021-12 · 2y 7mo
- Job: Cisco — Software Engineer II · 2010-06 – 2012-03 · 1y 9mo — SAVBU server, Unified Computing System • Extensively engaged with a variety of Cisco switch products, including UCS fabric interconnect switches, fabric extenders, blade and rack servers, as well as B series network adapters. • Gathered technical specifications from stakeholders, aligned and prioritized essential internal projects with organizational objectives, and led the execution process. • Managed various testing and software product release projects to assure quality of multiple UCS features. • Consistently managed & successfully delivered complex software releases on schedule (96%), within budget. • Deep understanding of various networking concepts such as VSAN, VLAN, Trunking, Port…
- Job: Workday — Head of Field Readiness - APAC · 2021-12 – 2026-01 · 4y 1mo
- Job: Freelancer — Program Manager · 2013-06 – 2016-12 · 3y 6mo — •Managed all aspects of web application & digital marketing projects, including business & technical requirement gathering, budgeting, scoping, scheduling, execution, stakeholder management, and delivery across telecommunication, banking, and e-commerce industries. •Facilitated APAC clients' projects to built marketing website, booking portal and loyalty portal development projects for over a million SGD budgets. •Elicited functional and business requirements, through workshops with business representatives and stakeholders, market analysis, surveys, interviews, etc. Prioritized them based on user requirements. •Proactively managed project timeline, budget, monthly forecast; Periodically (b…
- School: San José State University — M.S., Computer Engineering
- School: GGSIPU, New Delhi, India — BS, Computer Science & Engineering
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