Yosika Yogiaman

Strategic Customer Success & GTM | Ex-LinkedIn | Anthropic-Certified | Building AI-Led Operations at Mamam Food

Mamam Foodex-Denselight Semiconductors Pte Ltd,Singaporeex-Fellow

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I’ve spent 8+ years helping businesses grow by making customers successful across SaaS, tech, and international markets. At LinkedIn, I managed 50+ mid-market and enterprise accounts worth

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3M, owning the customer lifecycle from onboarding to renewal and expansion. I built executive relationships, led data-driven business reviews, and turned at-risk accounts into growth opportunities by staying close to customer goals and proving measurable value. Before that, I managed multi-country portfolios across APAC, built go-to-market strategies from the ground up, and launched new business divisions in complex regional markets. Across every role, I kept learning the same lesson: when you invest deeply in customer outcomes, retention, growth, and trust follow. In 2024, I took time to relocate to the Bay Area, expand my network, reflect on my next career move, and explore entrepreneurship more seriously. That chapter gave me space to sharpen my point of view on the kind of work I want to do next and the kind of teams I want to build with. I’m currently building Mamam Food, a solo D2C food brand, where I use AI tools across the business to support product development, content creation, operations, and decision-making. Building from zero has given me a firsthand understanding of early-stage execution, customer empathy, and how AI is reshaping the way teams work and serve their users. I’m now looking for a Customer Success role at an AI startup in the Bay Area, where I can help customers unlock real value, partner closely with cross-functional teams, and contribute to building a thoughtful, scalable CS function. My best work sits at the intersection of people, strategy, and technology. I hold an MBA from Nanyang Business School, where I graduated on the Dean’s List, completed Harvard Business School Online’s CORe program, and trained in presentation skills at Stanford. I’m fluent in English, Indonesian, and Malay.