Shashank Patel
Program and Delivery Manager @ Indegene | PMO | Strategy | GTM | VGSoM, IIT Kharagpur ’23 | Ex-Eaton, HP Inc. | Gold Medallist
ex-HPProgram Delivery Lead with 4+ years of experience and a strong academic background leading multi‑country digital programs in regulated healthcare environments across Europe.
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I specialize in governing complex portfolios, driving predictable delivery, and enabling business growth through strong program governance, stakeholder alignment, and data‑driven I partner closely with senior business, medical, regulatory, and technology leaders—facilitating Steering Committees and QBRs to align strategy, resolve risks, and ensure outcomes across markets. My work has consistently delivered high client satisfaction, double‑digit YoY growth, and measurable improvements in delivery KPIs, quality, and operational Passionate about building scalable delivery models, strengthening client partnerships, and translating strategy into execution through disciplined program management.
GTM Index
- INDEGENEJOB
- Program Mgr - Digital Deli…2Y 3M
Program Manager - Digital Delivery
Indegene
Client/ Account : Johnson & Johnson Market : Austria, Switzerland Leading country-level digital program delivery across key EU Markets, functioning as the primary strategic liaison for global stakeholders, brand teams, medical/regulatory partners, Agency of Records (AORs) and external agencies in a client facing role as Program Manager/ Client Servicing Manager.
- Program Management Lead (i…5M
Program Management Lead (iCAP)
Indegene
Part of iCAP (Indegene Career Acceleration Program) flagship batch Worked in three different stints: 1) Business Excellence - Identified opportunities for process improvements to enhance efficiencies and productivity 2) Global Operations 3) Knowledge Management
- IIT KHARAGPUR - VINOD GUPTA SCHOOL OF MANAGEMENTJOB
- Coordinator, Alumni Commit…1Y
Coordinator, Alumni Committee
IIT Kharagpur - Vinod Gupta School of Management
- Member, Alumni Committee8M
Member, Alumni Committee
IIT Kharagpur - Vinod Gupta School of Management
- HPJOB
- Management Intern - GTM St…2M
Management Intern - GTM Strategy
HP
Responsibilities: • Analysed Indian start-up ecosystem to ascertain its potential as a vertical to drive business opportunities • Managed 50+ accounts, analysed their issues and found resolutions to meet the needs of respective businesses • Segmented start-ups & performed service package mapping of 20+ services to revamp B2B PC business • Conducted 6 in-depth interviews with channel partners (external) and VAM team (internal) to elicit IT infrastructure challenges, gathered feedbacks and devised a GTM strategy to align with the business needs • Strategized and recommended the engagement plan to senior leadership for thorough coverage of accounts Learnings and Achievements: • Proposed engag…
- BABYCLOUD ( ADWAITA EDUCARE PVT. LTD.)JOB
- Business Strategist2M
Business Strategist
BabyCloud ( Adwaita Educare Pvt. Ltd.)
Roles and Responsibilities: • Conducted market research and competitor analysis through competitive landscape study & SWOT analysis • Prepared mental map, user persona, storyboarding and customer journey for teacher training module • Created feature matrix & red routes to prioritize feature development, proposed a wireframe model
- EATONJOB
- Associate Eng1Y 11M
Associate Engineer
Eaton
Role: Product Development and Sustenance Engineering Responsibilities: • Spearheaded end-to-end product development for launch of X3 Hydraulic motor worth USD $ 7.5 million • Collaborated and aligned cross-functional stakeholders, and translated Voice of Customers to CTQ metrics • Led an 8 membered team & reduced the backlog count of 168 motor design change requests to zero FY 2019 • Executed AHP and Concept Trade-off for supplier selection & realized cost outs worth ~USD $ 10K • Utilized Kano Model to prioritize & group product features based on customer delight and satisfaction • Optimized inventory levels by innovating design to avoid stock-outs, reduce lead time and inventory costs • Pe…
- RESEARCH DESIGN AND STANDARDS ORGANIZATIONJOB
- Internship Trainee1M
Internship Trainee
Research Design and Standards Organization
Worked in motive power directorate under Engine division. Learned about EMD (HHP i.e. High Horse Power) Diesel locomotives currently employed in Indian Railways. Studied different types of engines and their classification used by Indian Railways, about different components of EMD (HHP) Engines. And had an insight about the evolution of engines and step by step modifications in its design that led to the present day locomotives and engines.
- MIT ROBOTICS TEAMJOB
- ABU ROBOCON1Y 4M
ABU ROBOCON
MIT Robotics Team
Worked in the robocon team of college, applied my knowledge to practical use and contributed to the team, achieving 15th rank among 108 participating teams throughout India.
- Job: Indegene — Program Manager - Digital Delivery · 2024-05 – present — Client/ Account : Johnson & Johnson Market : Austria, Switzerland Leading country-level digital program delivery across key EU Markets, functioning as the primary strategic liaison for global stakeholders, brand teams, medical/regulatory partners, Agency of Records (AORs) and external agencies in a client facing role as Program Manager/ Client Servicing Manager.
- Job: Indegene — Program Management Lead (iCAP) · 2023-12 – 2024-05 — Part of iCAP (Indegene Career Acceleration Program) flagship batch Worked in three different stints: 1) Business Excellence - Identified opportunities for process improvements to enhance efficiencies and productivity 2) Global Operations 3) Knowledge Management
- Job: IIT Kharagpur - Vinod Gupta School of Management — Coordinator, Alumni Committee · 2022-05 – 2023-05
- Job: IIT Kharagpur - Vinod Gupta School of Management — Member, Alumni Committee · 2021-08 – 2022-04
- Job: HP — Management Intern - GTM Strategy · 2022-05 – 2022-07 — Responsibilities: • Analysed Indian start-up ecosystem to ascertain its potential as a vertical to drive business opportunities • Managed 50+ accounts, analysed their issues and found resolutions to meet the needs of respective businesses • Segmented start-ups & performed service package mapping of 20+ services to revamp B2B PC business • Conducted 6 in-depth interviews with channel partners (external) and VAM team (internal) to elicit IT infrastructure challenges, gathered feedbacks and devised a GTM strategy to align with the business needs • Strategized and recommended the engagement plan to senior leadership for thorough coverage of accounts Learnings and Achievements: • Proposed engag…
- Job: BabyCloud ( Adwaita Educare Pvt. Ltd.) — Business Strategist · 2021-09 – 2021-11 — Roles and Responsibilities: • Conducted market research and competitor analysis through competitive landscape study & SWOT analysis • Prepared mental map, user persona, storyboarding and customer journey for teacher training module • Created feature matrix & red routes to prioritize feature development, proposed a wireframe model
- Job: Eaton — Associate Engineer · 2018-08 – 2020-07 — Role: Product Development and Sustenance Engineering Responsibilities: • Spearheaded end-to-end product development for launch of X3 Hydraulic motor worth USD $ 7.5 million • Collaborated and aligned cross-functional stakeholders, and translated Voice of Customers to CTQ metrics • Led an 8 membered team & reduced the backlog count of 168 motor design change requests to zero FY 2019 • Executed AHP and Concept Trade-off for supplier selection & realized cost outs worth ~USD $ 10K • Utilized Kano Model to prioritize & group product features based on customer delight and satisfaction • Optimized inventory levels by innovating design to avoid stock-outs, reduce lead time and inventory costs • Pe…
- Job: Research Design and Standards Organization — Internship Trainee · 2017-06 – 2017-07 — Worked in motive power directorate under Engine division. Learned about EMD (HHP i.e. High Horse Power) Diesel locomotives currently employed in Indian Railways. Studied different types of engines and their classification used by Indian Railways, about different components of EMD (HHP) Engines. And had an insight about the evolution of engines and step by step modifications in its design that led to the present day locomotives and engines.
- Job: MIT Robotics Team — ABU ROBOCON · 2015-05 – 2016-09 — Worked in the robocon team of college, applied my knowledge to practical use and contributed to the team, achieving 15th rank among 108 participating teams throughout India.
- School: Indian Institute of Technology, Kharagpur — Master of Business Administration - MBA
- School: Maharashtra Institute of Technology — Bachelor’s Degree, Mechanical Engineering
- School: Kendriya Vidyalaya — Computer Science
- School: Kendriya Vidyalaya
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