Shariff Dahlan

Senior Service Manager | M&A Go-To-Market Strategy | Salesforce Expert | SaaS & Cloud Leader | Data Migration Specialist | Public Sector Consultant | Enterprise Solutions Architect

SalesforceTex-The Big Toast Toastmasters Clubex-Blackbaud

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I am a results-driven Service Manager with over 10 years of extensive experience in Salesforce solutions, data migration, and M&A business architecture.

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I specialize in designing and implementing high-impact cloud-based systems, with a proven track record in SaaS, cloud computing, and enterprise software, particularly within the public sector. My expertise spans across managing end-to-end integration solutions and providing strategic direction for large-scale transformations. I bring a strong blend of technical proficiency and strategic business acumen, enabling organizations to streamline operations, reduce costs, and enhance overall business performance. In addition to my technical expertise, I have a passion for leadership development and mentoring, with significant experience in Toastmasters, where I have led teams and grown professional networks. Key Expertise & Skills • Salesforce Solutions: Certified Salesforce Administrator, Developer, Sales & Service Cloud Consultant • SaaS & Cloud Computing: Expertise in the adoption and integration of cloud solutions to drive digital transformation • M&A Strategy: Specialist in business architecture design, post-merger integration, and data migration • Enterprise Software: In-depth knowledge of IT systems integration, business architecture, and process optimization • Public Sector Consulting: Deep experience working with government organizations to deliver tailored solutions • Leadership & Mentoring: Experienced public speaker, coach, and leader in Toastmasters; mentoring the next generation of business leaders