Serena Zagame

Revenue Operations Architect | GTM Strategy & Tech Stack Scale | Blending Advanced Automation with Human-Centric Leadership to Accelerate Revenue

Location n/a
boltex-Archer Integrated Risk Managementex-Exact Consulting, LLC

In the realm of revenue operations, I excel as a versatile professional, equal parts marketer, strategist, and operator.

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With a sharp blend of creative intuition, analytical rigor, and strategic business acumen, I specialize in optimizing revenue generation processes and driving scalable, sustainable growth across global organizations. My passion lies in uniting cross-functional teams from marketing to sales to customer success, and activating the collective expertise of channel specialists to deliver seamless omni-channel campaigns. I thrive at the intersection of GTM strategy, operational efficiency, and enablement, ensuring every program not only elevates brand visibility but also drives tangible impact on pipeline velocity, win rates, and retention. At the core of my approach is a commitment to performance-driven collaboration. Whether architecting executive dashboards or building multi-country partner enablement programs, I aim to simplify complexity, empower teams, and accelerate outcomes. 📈 Achieved 24% YoY revenue growth and a 15% increase in pipeline conversion in under 4 months by aligning GTM strategy across Sales, Marketing, Product, and SDR teams. 📊 Improved forecast accuracy by 30% and enhanced pipeline visibility using Salesforce, Tableau, and Power BI. 🌍 Scaled partner marketing programs across 4 countries, boosting channel sales by 15% YoY and driving $12M in incremental B2B revenue. 💰 Directed $15M+ in marketing spend, resulting in a 575% lift in web traffic and 50% increase in conversion rates. 🤝 Reduced operational costs by up to 40% via strategic MarTech integrations and data hygiene initiatives. 📌 Designed competitive intelligence frameworks that led to $2M in additional market share and improved win/loss ratios.

Career Timeline

GTM Index

  1. BOLTJOB
    1. Dir of Mktg Operations and…
      2M
  2. WALMART BUSINESSJOB
    1. Revenue Operations Scaled…
      1Y 2M
  3. ARCHER INTEGRATED RISK MANAGEMENTJOB
    1. Dir, Revenue Operations (P…
      1Y 1M
    2. Dir, Mktg Operations & Lif…
      1Y 3M
  4. EXACT CONSULTING,JOB
    1. Business Owner
      2Y 4M
  5. WEBPROSJOB
    1. Dir of Partner Mktg & Oper…
      3M
    2. Dir of Mktg Demand Generat…
      1Y 2M
  6. SYMMETRY ENERGY SOLUTIONS FORMERLY CENTERPOINT ENERGYJOB
    1. Senior PMM
      2Y
  7. HYBRIDCREATIVEPROJOB
    1. Senior Mktg Consultant
      11M
  8. LEWIS J. ADVERTISINGJOB
    1. Senior Mktg Consultant
      11M
  9. WORKFREELANCEJOB
    1. Senior Mktg Consultant
      11M
  10. NRG ENERGYJOB
    1. Sr. Mktg Strategy Mgr
      1Y 1M
  11. HEWLETT-PACKARDJOB
    1. Senior Pricing Strategist,…
      1Y 1M
    2. Competitive Intelligence A…
      1Y
  12. US ARMYJOB
    1. Geospatial Eng
      10M

Time in market 12Y 9MOpen 2Closed 13Stints 15

gtmindex.io/p/serena-zagame-revops

  1. Job: bolt — Director of Marketing Operations and AI Strategy · 2026-06 – present
  2. Job: Walmart Business — Revenue Operations Scaled Services, Enablement and Support · 2025-06 – present
  3. Job: Archer Integrated Risk Management — Director, Revenue Operations (Pre-Sales) & GTM Strategy · 2024-05 – 2025-06
  4. Job: Archer Integrated Risk Management — Director, Marketing Operations & Lifecycle Enablement · 2023-02 – 2024-05
  5. Job: Exact Consulting, LLC — Business Owner · 2020-12 – 2023-04
  6. Job: WebPros — Director of Partner Marketing & Operations · 2022-08 – 2022-11
  7. Job: WebPros — Director of Marketing Demand Generation & Operations · 2021-06 – 2022-08
  8. Job: Symmetry Energy Solutions formerly CenterPoint Energy — Senior Product Marketing Manager · 2018-12 – 2020-12
  9. Job: Hybridcreativepro — Senior Marketing Consultant · 2018-01 – 2018-12
  10. Job: Lewis J. Advertising — Senior Marketing Consultant · 2018-01 – 2018-12
  11. Job: Workfreelance — Senior Marketing Consultant · 2018-01 – 2018-12
  12. Job: NRG Energy — Sr. Marketing Strategy Manager · 2016-11 – 2017-12
  13. Job: Hewlett-Packard — Senior Pricing Strategist, ISS · 2015-09 – 2016-10
  14. Job: Hewlett-Packard — Competitive Intelligence Analyst · 2014-09 – 2015-09
  15. Job: US Army — Geospatial Engineer · 2013-11 – 2014-09

Skills

SalesforceSales ProcessesBudget ManagementP&L AnalysisP&L ForecastingCampaign DevelopmentMarketing ProgramsSales EnablementKey Performance IndicatorsCampaignsMarketing AttributionGrowth MarketingPerformance MetricsMarketing Budget ManagementPerformance MarketingMarketing CampaignsCustomer Relationship Management (CRM)Cross-functional CoordinationCustomer Experience ManagementInternal & External ClientsStrategic Marketing Management

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