Serena Zagame
Revenue Operations Architect | GTM Strategy & Tech Stack Scale | Blending Advanced Automation with Human-Centric Leadership to Accelerate Revenue
In the realm of revenue operations, I excel as a versatile professional, equal parts marketer, strategist, and operator.
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With a sharp blend of creative intuition, analytical rigor, and strategic business acumen, I specialize in optimizing revenue generation processes and driving scalable, sustainable growth across global organizations. My passion lies in uniting cross-functional teams from marketing to sales to customer success, and activating the collective expertise of channel specialists to deliver seamless omni-channel campaigns. I thrive at the intersection of GTM strategy, operational efficiency, and enablement, ensuring every program not only elevates brand visibility but also drives tangible impact on pipeline velocity, win rates, and retention. At the core of my approach is a commitment to performance-driven collaboration. Whether architecting executive dashboards or building multi-country partner enablement programs, I aim to simplify complexity, empower teams, and accelerate outcomes. 📈 Achieved 24% YoY revenue growth and a 15% increase in pipeline conversion in under 4 months by aligning GTM strategy across Sales, Marketing, Product, and SDR teams. 📊 Improved forecast accuracy by 30% and enhanced pipeline visibility using Salesforce, Tableau, and Power BI. 🌍 Scaled partner marketing programs across 4 countries, boosting channel sales by 15% YoY and driving $12M in incremental B2B revenue. 💰 Directed $15M+ in marketing spend, resulting in a 575% lift in web traffic and 50% increase in conversion rates. 🤝 Reduced operational costs by up to 40% via strategic MarTech integrations and data hygiene initiatives. 📌 Designed competitive intelligence frameworks that led to $2M in additional market share and improved win/loss ratios.
GTM Index
- BOLTJOB
- Dir of Mktg Operations and…2M
Director of Marketing Operations and AI Strategy
bolt
- WALMART BUSINESSJOB
- Revenue Operations Scaled…1Y 2M
Revenue Operations Scaled Services, Enablement and Support
Walmart Business
- ARCHER INTEGRATED RISK MANAGEMENTJOB
- Dir, Revenue Operations (P…1Y 1M
Director, Revenue Operations (Pre-Sales) & GTM Strategy
Archer Integrated Risk Management
- Dir, Mktg Operations & Lif…1Y 3M
Director, Marketing Operations & Lifecycle Enablement
Archer Integrated Risk Management
- EXACT CONSULTING,JOB
- Business Owner2Y 4M
Business Owner
Exact Consulting, LLC
- WEBPROSJOB
- Dir of Partner Mktg & Oper…3M
Director of Partner Marketing & Operations
WebPros
- Dir of Mktg Demand Generat…1Y 2M
Director of Marketing Demand Generation & Operations
WebPros
- SYMMETRY ENERGY SOLUTIONS FORMERLY CENTERPOINT ENERGYJOB
- Senior PMM2Y
Senior Product Marketing Manager
Symmetry Energy Solutions formerly CenterPoint Energy
- HYBRIDCREATIVEPROJOB
- Senior Mktg Consultant11M
Senior Marketing Consultant
Hybridcreativepro
- LEWIS J. ADVERTISINGJOB
- Senior Mktg Consultant11M
Senior Marketing Consultant
Lewis J. Advertising
- WORKFREELANCEJOB
- Senior Mktg Consultant11M
Senior Marketing Consultant
Workfreelance
- NRG ENERGYJOB
- Sr. Mktg Strategy Mgr1Y 1M
Sr. Marketing Strategy Manager
NRG Energy
- HEWLETT-PACKARDJOB
- Senior Pricing Strategist,…1Y 1M
Senior Pricing Strategist, ISS
Hewlett-Packard
- Competitive Intelligence A…1Y
Competitive Intelligence Analyst
Hewlett-Packard
- US ARMYJOB
- Geospatial Eng10M
Geospatial Engineer
US Army
- Job: bolt — Director of Marketing Operations and AI Strategy · 2026-06 – present
- Job: Walmart Business — Revenue Operations Scaled Services, Enablement and Support · 2025-06 – present
- Job: Archer Integrated Risk Management — Director, Revenue Operations (Pre-Sales) & GTM Strategy · 2024-05 – 2025-06
- Job: Archer Integrated Risk Management — Director, Marketing Operations & Lifecycle Enablement · 2023-02 – 2024-05
- Job: Exact Consulting, LLC — Business Owner · 2020-12 – 2023-04
- Job: WebPros — Director of Partner Marketing & Operations · 2022-08 – 2022-11
- Job: WebPros — Director of Marketing Demand Generation & Operations · 2021-06 – 2022-08
- Job: Symmetry Energy Solutions formerly CenterPoint Energy — Senior Product Marketing Manager · 2018-12 – 2020-12
- Job: Hybridcreativepro — Senior Marketing Consultant · 2018-01 – 2018-12
- Job: Lewis J. Advertising — Senior Marketing Consultant · 2018-01 – 2018-12
- Job: Workfreelance — Senior Marketing Consultant · 2018-01 – 2018-12
- Job: NRG Energy — Sr. Marketing Strategy Manager · 2016-11 – 2017-12
- Job: Hewlett-Packard — Senior Pricing Strategist, ISS · 2015-09 – 2016-10
- Job: Hewlett-Packard — Competitive Intelligence Analyst · 2014-09 – 2015-09
- Job: US Army — Geospatial Engineer · 2013-11 – 2014-09
Skills
Playbooks
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Blazeo (formerly ApexChat)
Cloudflare, Inc.
ex-Citrix Systems