Kevin Ryu
@ Ann Arbor next week+. let’s meetup ! I’m a tech/business leader w/24+ yrs at Google, Microsoft, Amazon & HP. Expert in GTM, bus. dev, monetization, partnerships, co marketing & strategy. Global, mobile, multi-lingual.
ex-Amazon
ex-GoogleReturned to Amazon in 2022, to helping to transform everyday consumer and enterprise experiences with AmazonOne Identity-as-a-Service offering for Healthcare, Wellness, and Enterprise verticals.
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Significant experience in negotiating commercial agreements and proven success in maintaining and growing client relationships, building market strategies, selling to strategic and critical accounts including C-Suite, and board members. Fostering strong customer relationships to drive revenue growth, expand product & sales pipelines opportunities. Dedicated and results-driven operator who is experienced both as a leader and IC to drive high-performance in sales and business development teams with authentic, service-oriented culture and high-morale. Previously Head of the Android & Play Platform Partnerships and Business Development team, based out of HongKong (Tokyo prior). Responsible for managing the Android & Play market share initiatives, software and services distribution, and ecosystem collaborations with telco, retailers and enterprises, overseeing >$XXXM USD revenue. Alumni of Washington University in St. Louis (MBA), Southern Methodist University (Masters in Engineering) and University of Michigan - Ann Arbor (Bachelors in Engineering). Proudly American + Japan & Taiwan permanent resident happily living in the Midwest with my 3 boys today. Prior to Google, held Director and Sr. management positions with HP, Microsoft, com, jp, and cn.
GTM Index
- STEALTH STARTUPJOB
- Stealth Startup- Smart Hea…1Y 11M
Stealth Startup- Smart Health and End-User Transaction Point-of-Sale systems
Stealth Startup
- AMAZONJOB
- Principal, Tech BD & Sales…2Y 9M
Principal, Tech BD & Sales - Amazon One Enterprise & Healthcare
Amazon
As vertical owner: * Researched, validated, and built sales and business development strategies to accelerate product portfolio, critical partnerships, and revenue. * Drove program scope and pricing strategies for standard and custom offerings, ensuring alignment with vertical and partners' requirements. * Forged key partnership with industry-leading companies, successfully proving value-realization using Amazon One in their environments and for their end-customers. * Own customer relationships; maintain and drive continuous improvement and communicate customer needs internally. * Collaborate internally and externally to facilitate the development of profitable business and sustainable…
- Principal, Tech Bus. Dev.…1Y 11M
Principal, Tech Bus. Dev. & New Product Sales & Partnerships - Consumer Health & Wellness
Amazon
- Head & Dir: TPM & Supply C…1Y 1M
Head & Director: TPM & Supply Chain, Operations Integration (Amazon.cn)
Amazon
Led end-to-end daily business functions spanning Supply Chain, Sales & Retail Planning, and Fulfillment Operations, owned China’s P&L items for VCPU (Variable Cost/Unit - driven by S&OP forecasts variance), Inventory Health (dollar-value based on excessive weeks of demand coverage), and Shipping Margin (driven by Missed SLAs). ● Managed all customer transactions from order-checkout until final delivery (100M+ unit annual throughput) with 5 functional teams: Reverse Logistics, Sales & Operations Planning, Inventory Planning & Allocation, TPM Project Management Office, and Customer Shipment Promise. ● Major achievements included: > Improved product in-stock levels across China, driving lo…
- Head of Japan GTM & PMO (T…1Y 5M
Head of Japan Go-to-Market & PMO (Technical Program Manager III)
Amazon
Headed up a scrappy team of 3, responsible for delivering NPIs covering end-to-end requirements and process/system solutions, cross-functional development teams engagements and project delivery of software and services in Japan during rapid growth phase. ● Major NPIs delivered under my leadership (w/direct revenue impact in $USD): > Amazon Prime membership & Guaranteed Next-Day Delivery - ($2.45M) > Release-Date delivery service for Video Games - (5 SKUs, $1M Q1’ 2007) > High-value Watches and Jewelry online store - (10K SKUs, $15M) > Shoes and Apparel online store - (16K SKUs, $10M) > Date-lot expiration tracking controls for Healthcare products - (500 SKUs, $4M) > Toys R’US and Tar…
- Process Eng Mgr III, Sales…1Y 10M
Process Engineering Manager III, Sales & Operations & Capacity Planning (North America and Japan)
Amazon
• Led, designed, and managed cross-functional, turnkey s&op and capacity planning processes for North America and Japan retail networks. • Led special projects including integration of 3rd-party seller-services, specifically onboarding Target Corp’s e-store & fulfillment operations into Amazon’s own network, rapidly scaled SKU capacity from 16K to 80K in 2005. • Served as the subject matter expert representing North America fulfillment, paving the program start for the launch of Fulfillment by Amazon, a 3rd party fulfillment service now offered in NA and JP markets by Amazon.
- GOOGLEJOB
- Head, BD & Partnerships -…5Y 11M
Head, Business Development & Partnerships - Android Platform Distribution & PlayStore Monetization
Google
Responsible for total market business development & partnerships(OKR: Share, Revenue, Users), Partners include Telco Carriers & Retailers (both online and offline) * Significantly built out Android ecosystem product and services platform as the core monetization and “land and expand” offering for Taiwan & HongKong markets in <4 years in the role. * Built and negotiated several first-of-kind business agreements and programs for core products (e.g. Assistant on Mobile & Speaker surfaces, AndroidTV operator deals, Enterprise OEMs) in market * Partnered with product development and engineering teams to identify, scope and tailor pipeline of new products best suited for each market, and colla…
- Head, Hardware Channel Ret…1Y
Head, Hardware Channel Retailing (North Asia & Japan) & Business Dev Sales (Taiwan & HongKong)
Google
Responsible for leading all post-sell-in operations and product presence relationships with retailers & distributors for Google's 1st-party-owned hardware portfolio. ● Forged key business partnership deals with leading telcos and online channels to bundle Chromecast with local video streaming services, leading to 200K+ of Chromecast sales ● Unified APAC channel quality & mystery shopping programs by launching Machine-learning & computer-vision merchandising capabilities, cover Living Room (Chromecasts) & Phone (Nexus) ● Delivered on-time market launches of Chromecast in HongKong and Taiwan, achieving 96% partner salesforce readiness satisfaction with Hutchinson, Taiwan Mobile, exceeding…
- APAC Lead, SMB New Custome…1Y 3M
APAC Lead, SMB New Customer Onboarding (Revenue & Retention) & Chief of Staff, Strategy
Google
Responsible for aligning staff, projects, and programs across multiple divisions and diverse sets of regional and global stakeholders to build relationships & consensus, ensuring sales quotas & support strategies of SMB Worldwide and Regional are flawlessly executed and attained ● Developed and implemented scorecards, metrics & data models to improve labor productivity ● Led end-to-end leadership in development & launch of touch-and-go outbound onboarding program for Japan, Australia & India, successfully operationalizing all GTM efforts to deliver quota-beating activations within 2 quarters. Program has continued to grow and today it is a core part of SMB Acquisition function, with 30 F…
- Japan Country Head, SMB Se…2Y 11M
Japan Country Head, SMB Services (Adwords) Customer Experience & Communities (2012 - 2014)
Google
Responsible for all consultative support and up-sale for Japan SMB advertisers through telesales, email, video and online community channels, for AdWords & Google MyBusiness products ● Led & motivated team of 25+ new-grad millennials to consistently deliver outstanding results (#2-ranked global CSAT of 96.1%, handling >2K cases weekly), with notable job satisfaction (2014 Manager Satisfaction Score score of 89% favorable vs Google-wide GBO Median of 85%)
- HEWLETT-PACKARDJOB
- APAC Dir, Commercial Strat…2M
APAC Director, Commercial Strategy, Planning & Global Accounts Operations
Hewlett-Packard
Lead a 60+ organization to oversee the management and restructuring of direct and channel-sales operations for the PC, Printer, and volume-sales Enterprise server product lines ● Achieved significant efficiency and account & sales coverage gains, while delivering against mandated operational improvements critical to HP’s restructuring into two separate companies (HP Inc & HPE) ● Ran a separate run-business organization responsible for leading all APAC’s end-to-end shared-services technical project & program management office (20+ SMEs), delivering NPIs and improvement for volume-sales processes & IT tools (covering Offer to Order to Cash cycles) ● Launched Http://www.hphome.cn – direct B…
- APAC Dir, E-commerce & Vol…1Y 5M
APAC Director, E-commerce & Volume Inside Sales Processes, Tools & PMO
Hewlett-Packard
Accountable for APAC pre-sales (catalog offerings, discovery) to orders (post-checkout) systems & processes, managing a 20+ team of professionals responsible for delivering all capability changes. ● Led Agile-based project team delivering http://www.hphome.cn B2C computing shopping site for China. ● Launched SMB direct business through innovative channel-partner fulfillment model for India & China. ● Re-engineered capabilities & sales processes for HP Financial services’ APAC $100M+ leasing business.
- MICROSOFTJOB
- Regional Group Mgr, OEM Li…2Y 4M
Regional Group Manager, OEM Licensing & VAR Channel Operations: . Asia Pacific Japan
Microsoft
- COVENANT AVIATION SECURITYJOB
- Project Consultant4M
Project Consultant – Labor Staffing and Statistical Planning
Covenant Aviation Security
Responsible for building a parameter-driven labor model, used to drive staffing for 12K+ TSA screeners at the SFO airport.
- REDBACK NETWORKSJOB
- Operations MS/MBA Program,…1Y 2M
Operations MS/MBA Program, reporting into Exec SVP of Operations
Redback Networks
• Helped integrate 3PL repair centers into the company process, establishing common metrics to improve repair times. • Served as an internal auditor. Led TL-9000 gap analyses and built associated metrics via VBA/Siebel.
- NOKIAJOB
- Manufacturing Process Deve…1Y 3M
Manufacturing Process Development Engineer
Nokia
Rolled out Statistical Quality Control systems and tools for monitoring and measuring Alcatel's prototyping manufacturing plant, specifically on its lines of Automated Optical Inspection Machines (AOIs). Mapped processes and helped streamline operations & reduce waste across the manufacturing floor, including a re-design of their stock-room inventory management methods. Regularly utilized lean-manufacturing concepts such as kanban, kaizen, and andon in its Surface Mount Technology (SMT) manufacturing environment.
- Job: Stealth Startup — Stealth Startup- Smart Health and End-User Transaction Point-of-Sale systems · 2024-11 – present · 1y 9mo
- Job: Amazon — Principal, Tech BD & Sales - Amazon One Enterprise & Healthcare · 2022 – 2024-10 · 2y 9mo — As vertical owner: * Researched, validated, and built sales and business development strategies to accelerate product portfolio, critical partnerships, and revenue. * Drove program scope and pricing strategies for standard and custom offerings, ensuring alignment with vertical and partners' requirements. * Forged key partnership with industry-leading companies, successfully proving value-realization using Amazon One in their environments and for their end-customers. * Own customer relationships; maintain and drive continuous improvement and communicate customer needs internally. * Collaborate internally and externally to facilitate the development of profitable business and sustainable…
- Job: Amazon — Principal, Tech Bus. Dev. & New Product Sales & Partnerships - Consumer Health & Wellness · 2022 – 2023 · 1y
- Job: Google — Head, Business Development & Partnerships - Android Platform Distribution & PlayStore Monetization · 2017 – 2022 · 5y — Responsible for total market business development & partnerships(OKR: Share, Revenue, Users), Partners include Telco Carriers & Retailers (both online and offline) * Significantly built out Android ecosystem product and services platform as the core monetization and “land and expand” offering for Taiwan & HongKong markets in <4 years in the role. * Built and negotiated several first-of-kind business agreements and programs for core products (e.g. Assistant on Mobile & Speaker surfaces, AndroidTV operator deals, Enterprise OEMs) in market * Partnered with product development and engineering teams to identify, scope and tailor pipeline of new products best suited for each market, and colla…
- Job: Google — Head, Hardware Channel Retailing (North Asia & Japan) & Business Dev Sales (Taiwan & HongKong) · 2016-03 – 2017-03 · 1y — Responsible for leading all post-sell-in operations and product presence relationships with retailers & distributors for Google's 1st-party-owned hardware portfolio. ● Forged key business partnership deals with leading telcos and online channels to bundle Chromecast with local video streaming services, leading to 200K+ of Chromecast sales ● Unified APAC channel quality & mystery shopping programs by launching Machine-learning & computer-vision merchandising capabilities, cover Living Room (Chromecasts) & Phone (Nexus) ● Delivered on-time market launches of Chromecast in HongKong and Taiwan, achieving 96% partner salesforce readiness satisfaction with Hutchinson, Taiwan Mobile, exceeding…
- Job: Google — APAC Lead, SMB New Customer Onboarding (Revenue & Retention) & Chief of Staff, Strategy · 2014-12 – 2016-03 · 1y 3mo — Responsible for aligning staff, projects, and programs across multiple divisions and diverse sets of regional and global stakeholders to build relationships & consensus, ensuring sales quotas & support strategies of SMB Worldwide and Regional are flawlessly executed and attained ● Developed and implemented scorecards, metrics & data models to improve labor productivity ● Led end-to-end leadership in development & launch of touch-and-go outbound onboarding program for Japan, Australia & India, successfully operationalizing all GTM efforts to deliver quota-beating activations within 2 quarters. Program has continued to grow and today it is a core part of SMB Acquisition function, with 30 F…
- Job: Google — Japan Country Head, SMB Services (Adwords) Customer Experience & Communities (2012 - 2014) · 2012 – 2014-12 · 2y 11mo — Responsible for all consultative support and up-sale for Japan SMB advertisers through telesales, email, video and online community channels, for AdWords & Google MyBusiness products ● Led & motivated team of 25+ new-grad millennials to consistently deliver outstanding results (#2-ranked global CSAT of 96.1%, handling >2K cases weekly), with notable job satisfaction (2014 Manager Satisfaction Score score of 89% favorable vs Google-wide GBO Median of 85%)
- Job: Hewlett-Packard — APAC Director, Commercial Strategy, Planning & Global Accounts Operations · 2012-06 – 2012-08 · 2 mo — Lead a 60+ organization to oversee the management and restructuring of direct and channel-sales operations for the PC, Printer, and volume-sales Enterprise server product lines ● Achieved significant efficiency and account & sales coverage gains, while delivering against mandated operational improvements critical to HP’s restructuring into two separate companies (HP Inc & HPE) ● Ran a separate run-business organization responsible for leading all APAC’s end-to-end shared-services technical project & program management office (20+ SMEs), delivering NPIs and improvement for volume-sales processes & IT tools (covering Offer to Order to Cash cycles) ● Launched Http://www.hphome.cn – direct B…
- Job: Hewlett-Packard — APAC Director, E-commerce & Volume Inside Sales Processes, Tools & PMO · 2011-01 – 2012-06 · 1y 5mo — Accountable for APAC pre-sales (catalog offerings, discovery) to orders (post-checkout) systems & processes, managing a 20+ team of professionals responsible for delivering all capability changes. ● Led Agile-based project team delivering http://www.hphome.cn B2C computing shopping site for China. ● Launched SMB direct business through innovative channel-partner fulfillment model for India & China. ● Re-engineered capabilities & sales processes for HP Financial services’ APAC $100M+ leasing business.
- Job: Amazon — Head & Director: TPM & Supply Chain, Operations Integration (Amazon.cn) · 2007-05 – 2008-06 · 1y 1mo — Led end-to-end daily business functions spanning Supply Chain, Sales & Retail Planning, and Fulfillment Operations, owned China’s P&L items for VCPU (Variable Cost/Unit - driven by S&OP forecasts variance), Inventory Health (dollar-value based on excessive weeks of demand coverage), and Shipping Margin (driven by Missed SLAs). ● Managed all customer transactions from order-checkout until final delivery (100M+ unit annual throughput) with 5 functional teams: Reverse Logistics, Sales & Operations Planning, Inventory Planning & Allocation, TPM Project Management Office, and Customer Shipment Promise. ● Major achievements included: > Improved product in-stock levels across China, driving lo…
- Job: Amazon — Head of Japan Go-to-Market & PMO (Technical Program Manager III) · 2005-12 – 2007-05 · 1y 5mo — Headed up a scrappy team of 3, responsible for delivering NPIs covering end-to-end requirements and process/system solutions, cross-functional development teams engagements and project delivery of software and services in Japan during rapid growth phase. ● Major NPIs delivered under my leadership (w/direct revenue impact in $USD): > Amazon Prime membership & Guaranteed Next-Day Delivery - ($2.45M) > Release-Date delivery service for Video Games - (5 SKUs, $1M Q1’ 2007) > High-value Watches and Jewelry online store - (10K SKUs, $15M) > Shoes and Apparel online store - (16K SKUs, $10M) > Date-lot expiration tracking controls for Healthcare products - (500 SKUs, $4M) > Toys R’US and Tar…
- Job: Amazon — Process Engineering Manager III, Sales & Operations & Capacity Planning (North America and Japan) · 2004-01 – 2005-11 · 1y 10mo — • Led, designed, and managed cross-functional, turnkey s&op and capacity planning processes for North America and Japan retail networks. • Led special projects including integration of 3rd-party seller-services, specifically onboarding Target Corp’s e-store & fulfillment operations into Amazon’s own network, rapidly scaled SKU capacity from 16K to 80K in 2005. • Served as the subject matter expert representing North America fulfillment, paving the program start for the launch of Fulfillment by Amazon, a 3rd party fulfillment service now offered in NA and JP markets by Amazon.
- Job: Covenant Aviation Security — Project Consultant – Labor Staffing and Statistical Planning · 2003-08 – 2003-12 · 4 mo — Responsible for building a parameter-driven labor model, used to drive staffing for 12K+ TSA screeners at the SFO airport.
- Job: Redback Networks — Operations MS/MBA Program, reporting into Exec SVP of Operations · 2002-06 – 2003-08 · 1y 2mo — • Helped integrate 3PL repair centers into the company process, establishing common metrics to improve repair times. • Served as an internal auditor. Led TL-9000 gap analyses and built associated metrics via VBA/Siebel.
- Job: Nokia — Manufacturing Process Development Engineer · 2001-01 – 2002-04 · 1y 3mo — Rolled out Statistical Quality Control systems and tools for monitoring and measuring Alcatel's prototyping manufacturing plant, specifically on its lines of Automated Optical Inspection Machines (AOIs). Mapped processes and helped streamline operations & reduce waste across the manufacturing floor, including a re-design of their stock-room inventory management methods. Regularly utilized lean-manufacturing concepts such as kanban, kaizen, and andon in its Surface Mount Technology (SMT) manufacturing environment.
- Job: Microsoft — Regional Group Manager, OEM Licensing & VAR Channel Operations: . Asia Pacific Japan · 2008-07 – 2010-11 · 2y 4mo
- School: University of Michigan College of Engineering — B.S.E., Industrial & Operations Engineering
- School: Southern Methodist University — M.S., Engineering Managment
- School: Washington University in St. Louis — Executive MBA, Strategy, Innovation Mgmt & Leadership
- School: Washington University in St. Louis — Master of Business Administration - MBA
Skills
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ex-Amazon Web Services (AWS)