Ryan S.

Google Global Product Lead, GTM Innovation | Georgia Tech MS Computer Science

United States22.1k followers

Google

ex-University of Southern California

ex-The University of Texas Health Science Center at Houston

Senior Product Manager building products and operating systems in complex, regulated environments across Google, Providence, The Cigna Group (Express Scripts), Cardinal Health, and Merck.
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I focus on outcomes that compound over time: faster delivery, clearer prioritization, higher-quality execution, and measurement that leaders can I partner daily with product, engineering, analytics, and business stakeholders to turn ambiguity into strategy, and strategy into shipped work. My strengths are connecting customer and business needs to clear requirements, building roadmaps that balance impact and effort, and improving the workflows, governance, and metrics that make teams consistently I’m pursuing an MS in Computer Science at Georgia Tech to deepen my technical depth in machine learning, data, and systems, and to build at the intersection of product and engineering. I’m especially interested in Technical Product Management, AI/ML-enabled products, data platforms, workflow automation, and analytics-driven Core strengths: product strategy and execution, discovery to delivery, roadmap and prioritization, stakeholder leadership, KPI and OKR design, operating cadence, process improvement, integrations, agent development & testing, and technical fluency (Python, machine learning, data).

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GTM Index

GOOGLEJOB
1. Global Product Lead, GTM I…
  7M
PROVIDENCE HEALTH & SERVICESJOB
1. Senior Product Mgr
  1Y 11M
THE CIGNA GROUPJOB
1. Senior Advisor, Agile Prod…
  2Y 11M
CARDINAL HEALTHJOB
1. Associate Product Mgr, Pay…
  1Y 11M
MERCKJOB
1. Customer Representative, C…
  1Y 11M
UNIVERSITY OF SOUTHERN CALIFORNIAJOB
1. Development Coordinator, C…
  1Y 11M
THE UNIVERSITY OF TEXAS AT EL PASOJOB
1. Assistant Dir, Corporate a…
  2Y 11M
2. Licensing Associate, Techn…
  2Y 11M
3. Research Assistant
  2Y 11M
BOSTON UNIVERSITY SCHOOL OF MEDICINEJOB
1. Participant, Early Medical…
  1Y 11M
THE UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER AT HOUSTONJOB
1. Clinical Research Assistan…
  1Y 11M

Job: University of Southern California — Development Coordinator, Corporate and Foundation Relations · 2020 – 2021 — Viterbi School of Engineering Owned end-to-end partnership operations for corporate and foundation relationships, bringing product-like rigor to pipeline management, stakeholder alignment, and narrative positioning. Helped manage corporate and foundation prospects, maintaining a disciplined pipeline and driving next steps from discovery to proposal to close. Translated faculty and program priorities into compelling value propositions; developed funding narratives, impact metrics, and tailored proposals for executive audiences. Built repeatable processes for tracking outreach, meetings, deliverables, and renewal signals; improved internal visibility and forecast accuracy. Coordinated cr…
Job: The University of Texas Health Science Center at Houston — Clinical Research Assistant, Anesthesiology · 2014 – 2015 — Supported clinical research operations in anesthesiology, building strong foundations in study execution, data integrity, and regulated workflows. Coordinated day-to-day study activities, including screening support, protocol adherence, and documentation across investigators and clinical staff. Collected, cleaned, and maintained study data with a focus on accuracy, traceability, and compliance with research standards. Assisted with IRB-aligned processes and audit-ready recordkeeping; improved consistency of source documentation and handoffs. Communicated with multidisciplinary teams to resolve issues quickly while maintaining patient safety and confidentiality. Focus areas: clinical tr…
Job: Boston University School of Medicine — Participant, Early Medical School Selection Program · 2015 – 2016 — Selected participant in an early medical school program focused on scientific rigor, clinical reasoning, and disciplined execution. Completed intensive coursework and structured training in biomedical sciences and clinical decision-making foundations. Applied evidence-based thinking to case discussions and research reading, strengthening analytical skills used later in healthcare and product work. Collaborated with peers and faculty under tight timelines, building resilience and high-standards delivery. Focus areas: analytical rigor, evidence-based reasoning, teamwork, high accountability.
Job: The Cigna Group — Senior Advisor, Agile Product Owner · 2023 – 2025 — PBS Ops BPO Senior Advisor and Product Owner supporting Express Scripts initiatives across sales enablement and client-facing operations, with a focus on technology assisted workflows, RFP execution, KPI analytics, and scalable process improvements. Owned product backlog and roadmap for internal and external tools and workflows supporting sales and account management use cases, including RFP support, KPI reporting, and performance measurement. Translated business needs into product requirements (PRDs), user stories, acceptance criteria, and release plans; partnered with cross-functional stakeholders to scope, prioritize, and deliver enhancements. Defined and operationalized KPI framewor…
Job: The University of Texas at El Paso — Licensing Associate, Technology Commercialization · 2016 – 2018 — Office of Research and Sponsored Projects - Office of Technology Commercialization Commercialized early-stage technologies by bridging science, IP strategy, and market needs, building core skills in productization, competitive analysis, and deal execution. Evaluated invention disclosures; performed market, competitor, and prior art landscaping to assess product-market fit and commercialization pathways. Coordinated patent and IP strategy with inventors and external counsel; supported filings and maintained compliant documentation. Built commercialization briefs: problem, users, differentiated value, adoption barriers, and potential business models (license, sponsored research, startup).…
Job: The University of Texas at El Paso — Research Assistant · 2013 – 2015 — Department of Biological Sciences - Neurobiology Conducted neuroscience research in a lab setting, strengthening experimental design, data analysis, and scientific communication. Supported experimental planning and execution, including sample handling, assay preparation, and documentation for reproducible research. Organized and analyzed research data; created clear summaries for lab meetings and project decisions. Maintained lab operations, inventory, and standard operating procedures to ensure consistent, high-quality results. Collaborated with faculty and student researchers, contributing to a culture of rigor, feedback, and continuous improvement. Focus areas: experimental design,…
Job: Google — Global Product Lead, GTM Innovation · 2026 – present — Google Customer Solutions Lead product management for AI, data, and GTM technology initiatives within Google Customer Solutions, focused on building scalable platforms, workflow systems, and decision-support products that improve seller productivity, customer outcomes, and operational execution. Partner with sales, strategy, analytics, engineering, operations, and cross-functional stakeholders to define business requirements, product priorities, and roadmap direction. Use customer feedback, stakeholder input, and performance metrics to identify opportunities to improve GTM processes, seller productivity, and customer outcomes. Translate ambiguous business needs into BRDs, PRDs, product…
Job: The University of Texas at El Paso — Assistant Director, Corporate and Foundation Relations · 2018 – 2020 — Institutional Advancement Led corporate and foundation partnerships supporting university-wide growth initiatives, operating as a relationship GM with ownership of strategy, pipeline, and measurable outcomes. Drove partner discovery and account planning, identifying mutual value across workforce development, research, and community impact priorities. Scoped and packaged initiatives with clear outcomes, timelines, and budgets; aligned internal stakeholders to a shared narrative and execution plan. Negotiated and managed complex partnership deliverables, coordinating leadership, faculty, finance, and compliance to meet sponsor expectations. Built scalable templates and operating rhythms…
Job: Cardinal Health — Associate Product Manager, Payer Products · 2022 – 2023 — Pharmaceutical Distribution - Outcomes Associate Product Manager supporting payer-facing healthcare products, focused on product execution, requirements definition, analytics, and cross-functional delivery across clinical, operations, and technology stakeholders. Supported product strategy and roadmap execution for payer products, helping define target user personas (health plans, payers, providers) and translating market and stakeholder needs into product requirements. Wrote user stories, functional requirements, and acceptance criteria; partnered with machine learning, engineering, QA, and operations to deliver releases through Agile ceremonies (backlog grooming, sprint planning, demos…
Job: Providence Health & Services — Senior Product Manager · 2025 – 2026 — Marketing and Digital Experience Senior Product Manager focused on AI platforms, experimentation, workflow automation, and marketing analytics for an enterprise healthcare system. Own product strategy and roadmap for marketing platforms and data products, improving campaign intake, governance, execution velocity, and measurable growth outcomes. Lead end-to-end delivery of workflow automation and orchestration across the martech stack (including integration automation), translating business needs into PRDs, user stories, acceptance criteria, and release plans. Built KPI and analytics foundations for marketing performance, operational SLAs, and budget visibility, partnering with data and…
Job: Merck — Customer Representative, Chronic Care · 2021 – 2022 — Global Human Health Built customer-facing chronic care relationships in a highly regulated environment, translating field insights into scalable programs that improved access, adherence, and patient experience. Partnered with cross-functional stakeholders (medical, marketing, access, compliance) to execute patient support and education initiatives aligned to brand and policy requirements. Collected and synthesized voice-of-customer from patients, caregivers, and healthcare providers; converted qualitative insights into structured themes, requirements, and action plans. Used data and operational metrics to identify friction in the patient journey (onboarding, coverage, persistence) and p…
School: Georgia Institute of Technology — Master of Science - MS, Computer Science
School: The University of Texas at El Paso — Master of Business Administration - MBA
School: The University of Texas at El Paso — Bachelor's Degree, Biological Sciences

Skills

MakeMachine LearningProduct ManagementProduct DeliveryProduct DevelopmentCorporate StrategyProduct LaunchProduct Road MappingSQLProgram ManagementSASJiraNeural NetworksFinancial ProjectionPython (Programming Language)C++Project ManagementPHPAdobe Workfront FusionGeographic Information Systems (GIS)Microsoft Excel

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Ryan S.

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