Komal Wasim
AI Automation & GTM Ops | Helping Agencies Scale Outbound with Clay, AI Workflows & Smart Systems | VA Operations → Revenue Operations
I started in agency operations, placing elite VAs, managing pipelines, and keeping client delivery on Then I realized the real bottleneck wasn't headcount.
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It was Now I build AI-powered GTM and ops infrastructure for agencies that want to scale without hiring their way out of What I actually do:→ Build outbound engines using Clay, Lemlist & AI enrichment→ Automate lead research, qualification & follow-up sequences→ Design ops workflows that replace manual VA tasks with intelligent systems→ Help agency owners go from reactive to scalable, without burning more budgetBackground: 7+ years across agency ops, recruitment, and business development. Built from the ground up. No If you're running an agency and your outbound, ops, or lead generation still relies on people doing things manually, let's talk.
GTM Index
- EDGESPARKJOB
- AI Automation & GTM Operat…1Y 2M
AI Automation & GTM Operations Specialist
EdgeSpark
→ Designed and deployed AI-powered outbound systems using Clay and Lemlist, replacing manual prospecting workflows → Built enrichment pipelines using AI to score, qualify and personalise outreach at scale → Automated appointment-setting flows, reducing manual follow-up time by 60%+ → Developed ops infrastructure that allowed the team to handle 3x the client volume without adding headcount → Integrated AI tools across the delivery stack to improve speed-to-lead and conversion rates
- Appointment Setter & Opera…1Y 4M
Appointment Setter & Operations Lead
EdgeSpark
→ Managed end-to-end appointment setting for agency clients, maintaining consistent lead-to-meeting conversion → Coordinated VA teams and delivery pipelines across multiple client accounts → Identified operational bottlenecks that later drove the transition to AI-first workflows → Supported business development through outreach, follow-up management and CRM hygiene
- SHARP BRAINS - GLOBAL IT SUPPORTJOB
- International Technical Re…3Y
International Technical Recruiter & Sourcing Systems Lead
Sharp Brains - Global IT Support
→ Led technical recruitment across UK & international markets, managing full-cycle hiring for IT and engineering roles → Built sourcing pipelines and outreach sequences to engage passive candidates at scale → Developed structured screening and qualification workflows to improve placement speed → Managed recruiter operations across time zones, maintaining consistent delivery to clients
- AGENCY21 INTERNATIONALJOB
- Business Affairs Cordinator1Y
Business Affairs Cordinator
Agency21 International
- CSR Officer1Y
CSR Officer
Agency21 International
- RAWALPINDI CHAMBER OF COMMERCE & INDUSTRYJOB
- Graduate Trainee3M
Graduate Trainee
Rawalpindi Chamber of Commerce & Industry
- Job: EdgeSpark — AI Automation & GTM Operations Specialist · 2025-06 – present — → Designed and deployed AI-powered outbound systems using Clay and Lemlist, replacing manual prospecting workflows → Built enrichment pipelines using AI to score, qualify and personalise outreach at scale → Automated appointment-setting flows, reducing manual follow-up time by 60%+ → Developed ops infrastructure that allowed the team to handle 3x the client volume without adding headcount → Integrated AI tools across the delivery stack to improve speed-to-lead and conversion rates
- Job: EdgeSpark — Appointment Setter & Operations Lead · 2024-01 – 2025-05 — → Managed end-to-end appointment setting for agency clients, maintaining consistent lead-to-meeting conversion → Coordinated VA teams and delivery pipelines across multiple client accounts → Identified operational bottlenecks that later drove the transition to AI-first workflows → Supported business development through outreach, follow-up management and CRM hygiene
- Job: Sharp Brains - Global IT Support — International Technical Recruiter & Sourcing Systems Lead · 2021-09 – 2024-09 — → Led technical recruitment across UK & international markets, managing full-cycle hiring for IT and engineering roles → Built sourcing pipelines and outreach sequences to engage passive candidates at scale → Developed structured screening and qualification workflows to improve placement speed → Managed recruiter operations across time zones, maintaining consistent delivery to clients
- Job: Agency21 International — Business Affairs Cordinator · 2018-10 – 2019-10
- Job: Agency21 International — CSR Officer · 2017-10 – 2018-10
- Job: Rawalpindi Chamber of Commerce & Industry — Graduate Trainee · 2017-07 – 2017-10
- School: Bahria University — Master of Science - MS, Project Management
- School: Foundation University (PK) — Bachelor of Business Administration - BBA, Marketing
Skills
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